Moto Email

One or 2 updates ago, my work email stopped syncing with this app. I uninstalled and reinstalled, verified all my pop3 settings manually, and repeated multiple times. Eventually I just set up the pop3 through gmail. Same exact settings, works like a charm. Moral of the story: a developer ruined this app.

Haven't seen an update for over a year. Needs some work. There is an opportunity here since other clients like Newton are pissing off their users.

Why is this app suddenly not working? It's fine for awhile then it says "you're all done have a great day" and my email goes away. It eventually comes back but it's several days behind and takes forever to reload. No longer works at all

I have two email accounts on the same email provider. Both were working until about two weeks ago, then suddenly one couldn't login to sync. I have gone through all the settings and except for the email address and password, they are set up exactly identical. In reference to the account that won't login, I have used the password to login from my browser and no problem, but I absolutely cannot get the app to work. I also have two addresses at another provider and the app updates those with no issues

It won't display html formatting from some senders. I get auto generated emails from corporate tool to track changes, incidents, and requests. On my Samsung, these emails came through with the HTML formatting they are sent with... with my brand new Droid Turbo 2 and this app, they show up as plain text. And when I hit reply, the info from the email that is supposed to be included in the email is dropped. Therefore, I can no longer use email to approve things on our corporate system. Maybe switching to Motorola from Samsung wasn't such a great idea after all. So far the only thing I like about this phone is the shatterproof screen. Nothing about the software features matchup well with the Galaxy. Definition of buyer's remorse.

past couple months or so I can't open most pdf's, and all pdf's I send are un-openable.. my invoicing app ads a PayPal link to my emails that used to work fine (still does work fine in outlook) but now ads a bunch of raw programming language to my email instead of a link, along with a invoice my customers can't open.. please fix, has worked great for years till now

What happened to this?? It use to work fine but for the last week if I send an email with attachments it doesn't send and then after it finally sends it the it won't let me get anymore emails. I have gone into thw settings and checked the outgoing and incoming settings and they are fine.. Now i can't send or get any emails.... Please fix or tell me how to fix it.

POP3 account set to leave messages on server except when retrieved on desktop computer. 1) Messages on phone get deleted when new messages come in. 2) Cannot move messages back to Inbox from Deleted folder. One nice feature: can send formatted text.

Can someone please help? Every time the app pulls email from the server it deletes it from the server. This started yesterday and I did not make any setting changes. I have selected in the incoming settings under Delete email from the server "never". This is causing me issue with my other devices and of course removing all of my email off the server. Please help ASAP.

If you have sync issues try this: go to Settings/(email account name). Check that a check box for "Sync this account" is checked. For the life of me, I don't know why this was unchecked, or exists at all. After checking it my email synced immediately. Droid Turbo

When downloading new messages mail just disappears in inbox. Can't find it anywhere doesn't go to trash or any other folders. If you starred an item. When you try to unstarred it you can't do it. Every time you unstarred and delete it, it shows back up in the starred folder. Mail still disappears in the inbox but will stay in the deleted folder as long as you delete it. It you don't delete it, it still just disappears.

Update created more issues than it fixed on my droid turbo. All was working fine until update, now I show an unread email that is not there, I've uninstalled the update but it will auto update and it has the same issue, I want the old version back as I never had any issues with it. I am now very annoyed with this app but it is my easiest way to check my email with my email provider. Please fix this issue asap.

This is the worst email app I have ever seen. I have always had Samsung phones and this is my first Moto. How can an email app not have a spam or junk filter? When I spoke to Verizon they told me this app does not. Plus I just discovered that at least 10 of my emails I have sent over the last couple of days were not sent and are stuck in my Outbox. Shame on you Motorola and Verizon. I should have stuck with Samsung. At least they have a decent email app on their phone.

The latest update syncs this app with your online server. No email is retained on your phone after you download the email to another device. This renders the app useless. Please fix this asap. I need an app that retains local copies of my email on my phone.

A month of this and you still cannot fix a blatant issue? Really???? STILL NO FIX??????? Again, still wiping my emails away. Answered techs questions but no fix. Some settings now stay but whats that worth if my email app keeps deleting my emails??? STILL NOT WORKING. THIS IS SO UTTERLY RIDICULOUS! So got absolutely no responses from tech. I have a droid turbo and I uninstalled the updates - did not get any emails back. Also turned off auto update but everyday my emails all disappear.

I have my email set to send messages to the Junk folder unless they are on my safe senders list. This app is now showing all of those spam messages in my Inbox. What gives? I will have to uninstall if this continues.

I opened my email today and all of my email in my inbox was gone! Now every time I get a new email it deletes the one that is in my inbox, so I only have one email in my inbox at a time. I use this for my work email, now I can't access my old emails, is this going to get fixed? So many issues with this app!

Stopped sending emails. Tried everything. My Samsung and my iPad have no issues sending from my roadrunner address. Also a bunch of my emails disappeared, no where to be found. I am about ready to exchange for new Samsung.

No method to move emails from trash if accidentally deleted or move them around any folders. Cannot save an email locally on the device. No notification for failed to send emails. The "to" interface does not allow you to pick multiple people from your contacts, just autofill hand jamming each contact. But it retrieves emails, so two stars.

Finally updated and now Yahoo won't sync email or sign into my account. Keeps telling me incorrect username or password while I'm sitting here on a laptop, signing in with the same credentials. Worked fine before update.

The most recent update does NOT resolve the issues created by the October update that broke the app. For everyone reading this who uses a Droid Turbo, do yourself a favor and go into your settings and click on Apps, find Moto Email and disable the app... you may need to click force stop first. I've tried every free mobile email app and TypeApp email (used to be called TypeMail) is by far the best. You'll thank me & end the insanity of hoping this broken system app will someday work.

Ever since it updated there has been nothing but issues. It says that I have unread emails but when you click on the icon there are no new emails to show. It won't show any emails and it keeps telling me that it can't sign in. Then it makes all my read emails unread. Major issues!!

One or 2 updates ago, my work email stopped syncing with this app. I uninstalled and reinstalled, verified all my pop3 settings manually, and repeated multiple times. Eventually I just set up the pop3 through gmail. Same exact settings, works like a charm. Moral of the story: a developer ruined this app.

None of my email will sync! Totally unusable app! Please advise on how to delete an account. I have an old email address that I don't want to use and can't find a way to delete the account off this app.

App indicates 4 new messages when none exist. Removed app, removed account, reinstalled and problem persists. Not "life threatening," but annoying as h....

I have never had issues with the mail on my phone until the recent update and now I can't check it at all! The app won't load any emails, just sucking down my battery while it attempts to.

Constantly shows that I have 1 unread message when there is nothing there and after hitting empty trash, it says its cleared but nothing moved. Trash is still huge. Reported this but have yet to hear back and nothing has changed!

Killing my Droid Turbo battery. Used to love my Turbo which got days on a charge. Now with this crappy email app I make it maybe 6 hours. Constantly attached to a cord. This morning i have been unplugged 50 minutes. Already down to 89% with hardly any use. Indeed screen is 1% but email is 5%. Also phone runs hot because it is always cycling. This app is ruining a great phone. Fix it.

I have to go in and refresh to see if I have new emails. I have the notifications turned off because obviously I'm going to get annoyed with my phone constantly going off all day long because of emails but the app used to have a little bubble pop up on it with the number of new emails I have and now I have none of that. I have to refresh every time. It was just fine before this so called "update" came in. PLEASE FIX ASAP!!!!!

A few weeks ago it stopped sending my messages to my inbox and when I try to open a message I get an error that says I have no connection, but I do have a connection. It used to work great but now not at all. I hope you can fix it.

Why is this app suddenly not working? It's fine for awhile then it says "you're all done have a great day" and my email goes away. It eventually comes back but it's several days behind and takes forever to reload. No longer works at all

I can't view attachments unless over Wi-Fi, and yes that option is turned off. I have spoken to Verizon about this and they have no ideas??? Stuff like this makes me consider Apple for my next device.

Yesterday, my emails were syncing fine. Then all of a sudden, ALL my emails, read, unread and undeleted, all disappeared. Now, new emails will sync then disappear. Including my trash folder, which I did not delete. Please help. This started happening yesterday.

I'm also a victim of the disappearing emails from my phone once they are pulled off the POP server to my laptop. Will be searching for a new email app, but will gladly re-rate if the original functionality returns in a subsequent update, was happy overall with the app until the Oct 2015 update. Moto - a ton of people are complaining about this, and as of this writing it has been a month since last update. Telling people to change their Settings isn't how this should be addressed.

This email app is so far behind. I know it's simply just built in, but please spend some time improving looks, speed, memory hogging, etc. Closes constantly.

So I guess since there's been no real fix to this issue and no significant updates from the support team we can assume this app will no longer work for many phones. ****Answer: You know the issues. It's not like it hasn't been brought up multiple times. After an update my moto email doesn't sync on my droid turbo. Is it really necessary for me to go to yet another forum to post that??

I switched my pop3 back to "never delete" from server. It allowed my mail to come in, but now that I opened up my server, all of my email disappeared! Please advise of when fix will be corrected!!!

Update! The new version works great! Thank you for the attention. ---- Used to work fine. Now it won't send or sync. I start each day by uninstalling the updates then deleting the 100 emails it downloads. What crap. Can't get it to stop automatically updating each day. Can't live with it and can't do without it.

Fixed issues!!! 10/29 Emails are not syncing anymore. Soon as the update came thru they stopped. I deleted all accounts and set them up again. I worked for about 24 hr's and stopped syncing. I have tried on WiFi and 4g. *****update***Any new fix???? 10/27/15***

Killing my Droid Turbo battery. Used to last days, now maybe 4 hrs. My issue is several weeks old. I wiped my phone and it seemed to work right for a day or two, then it went back to the same problem. Email should not be consuming all my battery life.