Moneybox - Save and Invest

I've just set up my account and can't even go back/return without the app closing. My Bank isn't compatible for the round up service... isnt this the USP of the service/app. I now plan to cancel but need to chat via app. I would prefer to speak to someone via phone. This is the last time I try to keep up with the times.

Doesn't work with the major bank I wanted to use yet there is no way of know which banks it connects to until you have given them your details. Will be reporting this as a complaint to the ICO as I consider this to be data trawling at it's very worst. With this in mind do you really want to give them bank access?

Update: well, a few months down the line, and I've decided it's not worth it - the amount of interest I've earned in 6 months is <1%! You'd earn more on an ISA, or even just a regular old savings account. Currently waiting for my money to come back to me (as it takes 2 weeks)! ---------- I've been using this app for a few weeks now and I really like it - it's slick and well-designed, and (in my case, at least) takes a small amount of money from my bank account each week to help build my savings. One aspect which does need improving is the page showing how much you've deposited and how much profit you've made through investments. Looking at the graphs, it's not really clear how much money is actually "yours". This is a fairly new app anyway, so I'm hoping to see some improvements as time goes on.

Note to potential users: this app doesn't work with Nationwide! I wouldn't mind but Moneybox don't actually tell you this until you've set everything up. Now that I've realised my account is pointless i'm trying to close it but they make this a right faff. Ive still not managed it yet. The idea is a good one but the execution needs improving.

The app it's self is really intuitive and has great visuals. I've been trying to invest money for almost a month. It just seems to take forever to have the money come out of your account. I hope I am able to increase my rating once I see money in the account and can increase my DDs

I really had high hopes for this app. But there's no common sense on it. As soon as you select an option you can't go back if you've selected the wrong one, it's like Moneybox are forcing you to carry on. Just add a back button, problem solve. Companies that don't listen to their customer feedback tend to be the least successful ones. I've read some of the reviews on here and Moneybox haven't done anything to bring betterment to this app and it's experience. I really wish this app was more user friendly as I really want to use it and recommend to my business friends. Moneybox, please add a back button on every page, let us know before hand which banks are compatible with your app, add fingerprint entry it's 2018.i hope the next time that I come on here these would have been implemented. But for now anyone that wants to save, have discipline and set up and standing order to save your money

In short the risk is more then the profit plus the fee of £1 and 0.45% of what u invested! meaning no profit at all from the overall reviews I've read its proof they take all the profits for them self, via the charging fee leaves u with peanuts. Despite the risk options say I play it extra safe I would still be more of a loss if they take £1 and 0.45% of the amount I invested I would be paying them £4.5 out of £1000 invested plus £1 making it £5.5 each month per £1000 invested or so logic seems the return is nothing at all They will tell u to contact customer service or discuss the fee with the team but in reality it seems like a loss for customers and a gain for them Also it seems to me like their information is lacking I did ask their team for specific on how much should I invest to make a profit they had no answer its a good idea but they take more then its worth

Great app I no people pull the fees down but it depends what you want to uses this app as for investing lots of money I'm not sure about but to save money witch makes it hard to withdraw I think its perfect if you always end up touching the money in your savings I like the fact it takes 2weeks to get any money back for me I've tried a few money savings app and I would say this is one of the best the great thing is money box is always happy to improve so if you are having an issuss speak to them I say this because there last update made the app better.

App it self works good, customer service awful, either late response or no response at all, and if you want to get your money back-GOOD LUCK with that!

Love the app so far i always found it hard to save, but with this it makes it easier to save. The only down side is that santander doesn't support round ups.

Love it, simple. Let's me save without allowing me to dip in whenever I am feeling weak. It can take up to 4 weeks to get your money out. So what do I do, leave it there and keep saving. That with round ups, compounded interest, time machine function, showing projected return in 10 years at current weekly and increased weekly savings amount, it is easy to use and fits well allowing me to save a little or a lot each week as either salary or expenditure fluctuates. Only possible draw back are the fees, but you would have to be investing many thousands before you might find them slightly excessive, but on my investments, not an issue. I get the message in the TV ad and the female actress must be really good because every time I see it and hear her speak, it makes my teeth stand on edge, like fingers down a black board. Apart from this, well done Moneybox. Thank You.

They contacted me to solve the issue, I think onboarding process is quite bad and could be better by removing the lockout after screen swap on android and some other features.

Great way to save, really quickly adds up. User interface is modern and slick. Easy to use and your saving money! Would happily recommend to anyone.

It is a good App. Now with life ISA we can increase our money to buy a house in 25% a year, it is fantastic!!! The App could have a print finger permission to be easily ; )

A great way to save a bit of extra money, even though the interest rate is not going to make you a millionaire. A good introduction to savings and stock markets, especially for kids/teenagers.

Good idea in principle, but the app's UI is unintuitive and finding details of investments is difficult. And where's the fingerprint login feature? It's 2018!

I love this app. Helping me to save for my new house when I struggle to save normally!

1-star review because my bank is not supported. I like the idea and I will revise my review if that changes but for now, it doesn't work for me.

Good user interface. Only a low review as it doesn't currently support Santander for the round up savings, which would be my main use of the product.

Cannot connect to Lloyds bank... been checking each day for couple of weeks now - still nothing. Any comments please?

Great idea well executed with new features added all the time. I'm saving money without even trying!

It's easy to use. A great way to make a start saving money and getting into investments. Very hands on!

Great way to save. Surprising how quick the round ups add up. Love seeing the increase and projected savings (with boosts).

Brilliant app, good way to save and invest, if you find it too difficult or confusing.

Doesn't support Santander - will try again when it does

Really clever way of usi g my phones respurces overnight to mine btc

Easy way to get you to start saving money

Fantastic app. Easy to use, easy to save. Love it.

Fantastic app! So good for budgeting

Easy and uncomplicated way to create savings.

Brilliant app and easy to use

Great way to save

This app is great,easy to use ,they're very quick to suport answer and everything is working as it should. This ISA savings account though is not for someone looking in making any money quick,it's something that if you plan to invest and wait to claim your investment and profit in the next 10 15 years,it's ideal,anything less than that I advice go for something else like cryotocurency for example.

Great way to save money. I wanted something that made it harder to withdraw money so I could just leave it alone. The only think Im not clear on is how the round ups work. It says its connected etc but not had anything show up yet... also it takes a while for things to be invested and not sure exactly how much I have in the account in total... it likes to show you all the 'pending' amounts mostly... just an app you have to work out yourself a little.

Great app, great service from the team. My only niggle is when logging in with a pin number the full android keyboard pops up over the on-screen one that just contains numbers. Would be good to just have the on-screen one as it's quicker. Would also be good if some of the stuff on the discover tab could be dismissed.

I was tginking that this is good way how to save some money and also increase it by iterest... the only thing is that their fees are higjer then the interest so u just loosing. And today because of they horrible service and pure settings i lost 130 pound... disappointing... frustrating

I've downloaded this just to let you know just how annoying your adverts are. Everytime i get served one on youtube (which is a lot) I feel a deep cringe. Just needed to vent my frustration!

Great - makes saving really simple! Easy to top up and manage. Not an instant access savings account but withdrawing funds is a simple process and well communicated by Moneybox.

A great way to save your spare change. I look forward to seeing my savings increase week after week. I also really like the informational tabs. Keep up the great work MoneyBox! I look forward to witnessing how this App develops over time.

Does what it says on the tin. Seem to have pretty solid investments too, never seem to remain low for a prolonged period. I have a weekly direct debit set up. Very easy to use.