Mondo Ride - Taxi Service for Android
Worst service provider in Cab Services. I have tried using it thrice now but apart from the first time, the other two times they haven't come through. I ordered my ride, the driver didn't show up and switched off his phone. The third time when I tried to get a ride the lady from customer care terminated my request and told me that there were no cars close by yet I could see 2 from my end. The other day they had blocked my account because I was trying to check my fare estimate. In short, this will waste your time.
this is the worst taxi app I can't even get it ride. it keeps insisting that there are no cabs in this location sincerely and am around town cbd and upper hill!!!
Hi guys. This is the best cab app so far we have in Nairobi. Don't mind about what some people are saying negatively about it. I've been using it for more than 2 years now. The only issue is that it's a bit difficult to use for beginners(new users) but once you get familiar then you'll never ever think about commuting with matatus again. And of course another weakness is that some of their cabs are old school. But who cares as long as u reach your destination in time??
Worst taxi service I have used in Nairobi, i was overcharged due to Your app calculation the wrong figure, that was in Feb, it's now Two months later and your office in Nairobi has refused to pay back the excess money I was charged this is, highly unprofessional and to me is the same as robbing your clients.
With the competition all around they need to up their game in terms of their app. ..New users have a difficult time logging in and the customer service crew seem to have no idea on how to help....it has happened to all FOUR of my referrals....Mondo CATCH UP
I like the app it gives me that chance to move around easily, traffic is history now I can hail a boda boda too! ;-) and beat the mad Nairobi jam time is money!!!
I have been trying to install this app but I have been stuck at the confirmation screen and there is no way to ask for help. If you reading this...Please help!
My app keeps saying my phone number doesnt match yet it sends the code... and the code matches.. please help
Mondo Ride is the best. Just dropped home now without floss. Ignore Uber
It's a good app that connects drivers and clients easily I enjoyed using mondo ride.
Ever since i downloaded mondo i have never looked back
It was my first time using Mondoride and I enjoyed the service
The app is very convenience....once you request ...no time is wasted
Used this app severally and it never disappoints. Quick and timely responses
Enjoyed using mondoride today just dropped home conviniently
Mondoride the way to go. Recommended it to my friends too
Mondo is the best in this world of technology and innovation. Long live mondo.
Great app.. Possibly the best app in Kenya right now
I was recommended to mondo by a friend and I loved it.
Mondo is much convenient in its service delivery.
My account got deactivated simply cause of cancelling a ride. What is that even ?
Used it for the first time, loved the experience
The experience was good the driver was very helpful.
Quality service with quick response for immediate assistance
Best app in Kenya right now.. Enjoyed affordable safe motorcycle transport with this app... Good service!!
I love that I can have a favourite driver .
Enjoyed my first Mondo experience.
It's a lovely fast app
the best app so far
It's not in nakuru agh
Comfortable
Very reliable with excellent drivers
Best app in Kenya.. Nice motorcycle service!
Highly recommended
I enjoyed the convenience of the motorcycle services...
Love it, best app in Nairobi
Very nyc enjoyed the rides
Best App so far
Highly recommended
by X####:
I've previously been a fan of Mondo coz their budget option is so much cheaper than other ride apps. But Mondo's service is continually wanting. Your drivers can't follow a map (??), the app doesn't update with the location of the ride to know how far it is, and on multiple occasions I've had drivers stop (or attempt to) to refuel mid-trip. My wife's account was deactivated with no warning/reason given (a simple email would have been nice to know why). Also, calling customer care & the phone not being answered is something I didn't know still happened in 2017