Sandals & Beaches Resorts

Same as everyone else. Cannot register, I'm at the resort, same null s error. Not wasting anymore time. Getting deleted now

Cannot register and I'm on resort! Same issue as others. parameter cannot be null. Parameter name: s. Better things to do than fuss with a app on vacation.

The app won't register even though we are at the resort.

Doesn't work Null error on login

Cannot register; fails with a null parameter exception

Will not register, staff wants front desk to fix but they cant

Registration error I'm on the resort in Barbados.

I installed this app cuz I tead there was a discount for excursions by using the app. However i couldn't register/log into the app at first because my room # did not match my name. Error message said to contact front desk for assistance. Resort staff contacted the I.T. department and the day has gone by with no help. Installed app on another phone and now get "An error has occurred: Value can not be null. Parameter Name :s" Can not even access the "Loop..Tell us how we are doing" feature without being able to register. Didn't want to chase down support when I should be enjoying the resort. Even after several attempts to have the issue resolved over a 3-4 day period the issue was NOT addressed and the error persists. This is soooo NOT like Sandals to ignore guest issues. I can only assume that Sandals contracts out their I.T. department, therefore not having full control on the App and the support process. Most resort guests only stay 7-10 days. If support is not available for guests already on-site, and the app is not available for use after trying to obtain support for 3-4 days, then this app should not be promoted as an on-property tool...PERIOD. Especially, don't promote discounts through the app if it is not stable as I experienced and as others posted here. FINAL THOUGHT: I feel that Sandals developed this app just to be able to say they "We Have An App", with no thought about the disappointment experienced by guests not being able to access many...if not all...features if a guest can not register making it a "pain point" instead of using technology to enhance the resort he experience.

Not helpful, cannot use voice app to make phone calls, which was the reason I installed it. Doesn't show activities for the week, just not helpful

Useless. Staying at beaches in Turks. The map is junk, takes forever to load every single time you pull it up. Nine of the restaurants are even on the map. Restaurant list is useless as well

Get null parameter s error. Can't even "register".

The sample menu, still does not load.

Added the app when we arrived at Sandals Barbados. It worked for a couple days. The phone side of the app never did work. Not much extra information on the app than you already get in paper form. I do wish the daily schedule would be available.

App doesn't work. Map is not working properly shows world map, can't look at restaurant menus, generaly useless on site or off site, worked when first downloaded, then nothing. Another disappointment from Sandals brand.

Looks like it will be helpful for our trip to Sandals Grande Antigua next month, however why is the map only showing Emerald Bay?

Horrible app. Inacurrate info on resort restraunts, and totally useless. I didn't get any help from this app before or during my stay at the resort.

The app won't allow me to log in with my room number and front desk could not help to fix. So some features are not available due to this.

It's okay, however I'm at Sandals and it won't let me register

useless app at resort unless you needed a Butler. app doesn't depict that restaurants arent open everyday,

Awful. Why on earth does this app need to have access to my camera and photos or my contacts?? And apparently won't work without accessing your Bluetooth(yes Bluetooth not location)

The app has the same info as the website, just condensed. You are suppised to be able to login in but doesn't work so the app is almost useless.

I love the app

Everything you need to know about your vacation at your finger tips

That's not give me an opportunity to choose

Fabulous

App is a good reference point for the resort. However it will not "Log In" and therefore you cannot utilise or assess its full potential.

Great App for your stay!