EverBank Mobile for Android
Mobile check deposit does not work. The app takes away the cameras ability to focus, so I can't get a good enough photo to deposit a check. The regular phone camera takes for enough photos, but there's no way to upload them in the app.
It took me 15 minutes to deposit the $5 check they sent. I'm grateful for the gift but felt I had to work for it. Other than the camera issue the app design is easy to use and clean.
I'm having the same problem many others have reported. I installed this for the first time on a Nexus 5X, went through the login process, and it never gets past showing 'Loading;'.
Just hangs at login. "Loading". Come on! Highest Android version this will work with is 4.1? ? ? ? Hire a high school kid to update this thing PLEASE! Obviously no one has truly worked on this thing for two years, possibly three.
It used to work great. For 3 months now it only says "loading..." and hangs. Obviously I am not the only one according to the comments. I am running a new Galaxy S7!
Enter User Name and Password, says "Loading" but never gets any further. On Samsung Galaxy Note 5. In two years this has never worked!
There is some strange security issue. I got a new phone and now it just hangs. I've tried what they said to do on the phone and still can't log in. I don't understand how they could screw up such critical functionality for an online bank
Check deposit WON'T work. I think it only supports legacy versions of Android... WHY???
As the title states the camera focuses when you press the button to take a picture. I had no issues whatsoever using the check deposit feature on an HTC M8. Seems like a decent App so I give it 5 stars. I'll change my review if it gives me problems but I don't foresee any issues.
Had this app for a while - at first check deposit didn't work, then they updated and it did. Now I have a new phone, and have the same issues others have - stuck on the loading screen.
I am no longer able to log in, which means I cannot deposit checks. This is going to be a major problem if this issue continues, as the app is the primary way I deposit checks since there are no branches near me.
Stuck on "Loading" Maybe the app creators should have tested it before asking their clients to try it.
Always get "system error, try again later." Doesn't matter what time of day or day of week. Uninstalling.
I was able to use this app for months to deposit checks. Now I am doing exactly what I was doing a month ago, from exactly the same phone, but I can't deposit checks any longer. Thanks for nothing Ever Bank.
I can deposit checks easily, and view my accounts; just wished I could have more functionality with the bill pay, such as editing bill payments instead of only being able to cancel them.
Just doesn't work at all. Was never the best app, but at least i could make deposits with it. Now i can't even login.
Like many others, when I log in, I just get stuck at 'loading' and I can't proceed.
Gave an error message saying it couldn't deposit the check, but it did add it to my account.
Using HTC 10 Android version 7.0: People pay screen is not loading properly and is unusable. I have reinstalled and rebooted my phone. If this is fixed I'll change my rating.
Tried and tried, cannot login my account.
I have never been able to use the app because, when opening, I get the message, "Network Unavailable. Try again later. "
I've been using this mobile app for nearly a year now and it has never failed me. I have successfully deposited checks and transfered funds without any issues.
This app is a huge time saver and makes check depositing super easy. I've never had issues across multiple phones and years of using this app.
Stuck on "loading" when trying to log in.
Have to reinstall every time I have to use it.
Only good for checking balance, all other features don't really work
The check deposit feature is gone.
Didn't even go pass the login screen, stuck on this screen with the "loading".
What can I say that everyone else hasn't? Nothing. This is just a poor excuse for a app. You would think a large bank would be able to correct this flawed app but they don't.
Update: well it's 2016, I'm still with Everbank (I like the bank). The app no longer crashes, it's basic and acceptable. Upgrade from 2 to 3 stars. This was my old review - - > Everbank, you can't get a simple check deposit app to work without crashing 4 times in the process of depositing 3 checks?? Hello, it's 2014.
The fact that a large corporate bank can't even pay to have a working app produced is shameful and honestly very scary.
Can check my accounts but can't arrange external transfers. Seems like another basic function lost.
I have been using this mobil app works like a charm, im sorry to here for most of u it's the opposite but hey it's part of life you can't please everyone..to deposite check guys just used plain background and better lighting it's that easy...
I can't make a deposit using the mobile app. Camera works fine with other financial institutions, but not with EverBank. Called customer service and they said nobody else was having problems and to uninstall app and reinstall. That didn't work. After reading reviews I see that other people are having problems. Don't waste your time for $5 check.
Says loading forever, but doesn't actually log in. Very frustrating
Will not run on my Nexus 6.
Loading but never loaded.
External transfer is not available in this app. It's not convenient.
It's stuck. I've done trouble shooting with EverBank to no avail. Trouble for an internet bank. I'm back to deposit envelopes...
by B####:
Login impossible. Now cites system error. Need to make a deposit and I have to mail it in to you? Your business model sucks when your app doesn't work, which is all of the time. Since you seem not to care about fixing the app, I guess you won't mind if I withdraw my money and work with another bank. Total nonsense. Hangs at login. Can't use app. For 4 months now. No fix in sight.