Heartland Credit Union App

Like many other users I experience difficulty using mobile deposit. After contacting Heartland and alerting them to the problem then reinstalling the app several months later it appears to finally be working. Other aspects of the app work well- checking balances, etc.

This app is awful. I love the bank but it's no good when you can't do simple things like transfer money or even just checking your balance is difficult. The thing I dislike the most is that the mobile deposit doesn't work, the camera is upside down and backwards. I've uninstalled the app and reinstalled it and it still doesn't work. Again I love the bank but really disappointed with the app.

I've used a lot of different apps over the years on various android phones, but this one is the worst I've ever seen. In particular, mobile deposit not only causes the app to hang, but it also crashes the camera (camera is unusable in other apps after the crash), even after forcing the Heartland app to close. This app needs serious work and should at the very least only crash the app and not affect other device resources.

Every time I do a mobile deposit it crashes, been doing it for over a year. What a waste, and they don't even care. Is ok, my new CU's mobile app works fine. I just transferred my loans, good by Heartland. Maybe someday you'll join this century...

Never have any problems. Save, secure, and user friendly!

I've bad no problems in using this app.

Kind of a crappy app. Mobile banking function launches the website? Why use the app then? Also, why should I have to put up with ads on the app screens? It looks crappy also and takes away valuable screen space. I wanted to deposit a check. Seems stupid that I have to wait for the Credit Union to call me when they already have my login credentials. Very amateurish.

I tried using this a while ago, and just gave it another chance. It still crashes when trying to mobile deposit.

No problems here

It incorrectly focuses, so the pictures are always blurry. And it fails to deposit. No, it's not a hand shake or lighting problem, the stock camera app can take the pic just fine. The rest of the app is okay, it kind of gets the job done, but the screens are awfully formated and its hard to navigate. Also, the developers email doesn't exist… thats ridiculous. UPDATE 12/19: I fooled myself into hoping this latest update would bring any real changes or fixes...it's been 1 yr since an update…nothing's changed.

UPDATE 1/2016: Remote deposit works great! PRIOR REVIEW: Overall, this is good start and I appreciate Heartland Credit Union implementing a mobile app. Just a couple things that would make it better: 1) It would be nice to add the ability to photo/check deposit, and 2) The app should ask the user if they really want to quit after hitting the "back" button rather than exiting right away - especially since you're required to log in again if you want back into the app.

So, I've given it over a year for the growing pains to be worked out, and nothing has changed. The Snoopwall notifications still come up on every launch. The app itself is still clumsy and unintuitive and the remote deposit is still not integrated and is a horrific mess in and of itself. I love Heartland. Been with them for 15 years. Will continue to be with them... Hate the app.

Clunky, unresponsive and loads bloatware. Uninstalled

Hello, for those that are having problems will the security notifications popping up in Snoop Wall just go to the top left corner press the tab. Then scroll down till you see the mobile security settings and unlike the desired switches. Hope this can resolve you're problem.

It works well except for the Mobil dopsit!!

I've bad no problems in using this app.

Just un-installed after getting repeated notifications that had nothing to do with my banking and no obvious way to turn off such notifications

The background picture loads but nothing ever happens.

Had good luck with it so far

Built in Snoopdog security warnings when typing anything. Not user friendly. To many clicks to get anywhere useful.

[Edit: for some reason before i log in i get an accessibility severity security notification from snoopwall. Please disable this, I do not want this in my notification window.] Awesome! Please add the ability for mobile deposit and this app will get a stellar review. A lot better than using the mobile website.

Not very user friendly. Wish it would just show the balances instead of having to click multiple tabs to go to my account.

Love it has

Overall, this is good start and I appreciate Heartland Credit Union implementing a mobile app. Just a couple things that would make it better: 1) It would be nice to add the ability to photo/check deposit, and 2) The app should ask the user if they really want to quit after hitting the "back" button rather than exiting right away - especially since you're required to log in again if you want back into the app.

A great way to check your balance