Dane County Credit Union

spent about 45 minutes with customer service. reset password 3 times. still does not recognize login info. can't get past the login screen. Unistalled reinstalled app..still nothing . waste of time! could have driven to the credit union in the time > wasted trying to get it to work

Continues to lock up when I try to take a pic of the check. DCCU says the app won't work on a Google Nexxus phone. Really? :(

I only got the app for mobile deposit. It doesn't work. Very frustrating!

Mobile deposit still doesn't work

Check does not Deposit . so far I wasted a lot of time. I hope they fix it

Locks up when I try to take a pic of the check. :(

Check does not Deposit . so far I wasted a lot of time. I hope they fix it

Absolutely impossible to deposit a check, can never "read the check" even though it's a perfectly clear picture on a contrasting background. Horrid interface that obviously hasn't been updated in years. Honestly, hire some real developers..

It takes a blurry picture of my check no matter how many times I try, and then tells me it can't deposit it because it can't read the check. My camera works in other mobile banking apps. Useless.

I like the mobile deposit feature. Its easy and simple. However I can never log in. It always takes me as far as accepting the terms and conditions and then goes to error... So for that reason I gave it two stars.

Wonderful, nice people at Dane County Credit Union, however, this app is horrible. I've successfully made it work & login to my account twice...in the past two months I've been banking with DCCU. This is unacceptable. I work 7am-5pm and therefore mobile banking is essential to me. I can not take off work just to cash checks and do basic banking. I have called about the issue with the app twice. No one has returned my call, and I still encounter errors when trying to login. I can login just fine on the website. I have tried uninstalling and reinstalling the app 3 times. I have even shut down & restarted my phone. I have the latest version of android on my Galaxy S6, so as far as I'm concerned, the fault is with the app. The app also sucks in general as the layout is clunky and unapplealing. Why does there need to be a stupid welcome screen every freakin' time I open the app? Thanks, ya, I already know I'm using the DCCU app. Thanks for telling me the obvious. How many clicks does it take to get to the login? Answer: Too many If this issue isn't resolved in 30 days, I will be switching banks. This is too important and basic a banking need for me to deal with these problems.

After 5/14 update app tries to start but crashes. Please fix asap. More stars when fixed

Wish I could transfer money between checking and savings on my Note 2. Also why is EVERY release note, "minor bug fixes"?

I live out of state and used shared branching... Now I can simply now make deposits myself! Awesome:)

Don't waste your time the check deposit does not work worth a crap

I don't get the point of having mobile deposit if its not instant like everyone else.. Going to the actual place is faster and more convenient. Check on Friday afternoon? Nope no money until Monday. Nice. Will be switching soon.

Might as well just go to their website. That's basically what the app does every time you press something. Press something and explorer opens up and goes to their website.

Now bundled with snoopwall spyware in the app... I really expected better from my credit union...

I love this app. Never have to go to the credit union to cash my check.

...but just can't. I've tried 6 times now to do mobile deposits, in every type of lighting and from both my phone and my tablet, and keep getting the same error. "Cannot read check. Please retake photo. Have steady hands, good lighting and have four check corners visible." I've even had other family members take the pics. The pictures are crystal clear and can easily be read so not sure what the problem is. Everything else I want to do with my account (check balances, transfer funds, receive notifications, etc) I could do from the website via my phone or via the old "mobile" app so without mobile deposit functionality this app is pretty useless for me. And now I have to drive to the bank, again. Sigh...

This app is amazing it allows me access to my account while i am on the go. I love my credit union.

Very convenient

Very happy there's finally an app. I assume it will get better with time.

So excited when this app came out finally! And even more excited abt the mobile deposit feature. Except it doesn't seem to work! I've tried three different checks and it keeps getting rejected. And the images of the checks are super clear. Fix and it'd be great app!

Now that the app works it's great. Easier then gong to the web page. Really wish there was a option to remember user and password so you don't have to put it all on every time.

Very happy there's finally an app... but it doesn't let me login. Everything else works fine. I'll update my review when this is fixed.

Honestly could care less if this is not the most beautiful app in the world or the most functional. The point is we finally have one! So much easier than opening up my browser!

Was excited to see this but after installing the app it does not work. Anything I click on days wen page not there and just days www. Dunno what to do

Same Problem as Amanda regarding accepting the terms and conditions but then it just kicks to a screen and says error. Was told on the phone to uninstall and reinstall. Did that multiple times and still doesn't work.

So glad my credit union has an app.

I like the link to eBanking as well as the Remote Deposit option.

Every time I try to log in to check my account, I go through the username, security code etc. When i come to the page for the accepting terms and conditions, i click agree. It then tells me there was an error and try logging in again. Which I do and it still doesn't work. Im planning on uninstalling and just using the actual webpage to log in.