About MERA.MobileAgent
Mobile workplace for an agent. The client is able to handle incoming voice contacts with no access to PC and desk phone. Contact types supported: Voice over IP (SIP)
Agent features:
Login / Logout
Ready / Not Ready
Not Ready Reason Code
Answer / Release
Hold / Retrieve
Forward Call
Requirements:
Need to have Avaya Aura Offsite Agent setup configured and working.
Download and install
MERA.MobileAgent version 1.1.6 on your
Android device!
Downloaded 50+ times, content rating: Not rated
Android package:
com.mera.aaccma, download MERA.MobileAgent.apk