View-Master® Wildlife

I have the galaxy s4 and I bought each of my kids one. The Dinosaur, space, and the animals. I have had no problems. You must have WiFi synced to download the app. My kids love it. It is very neat and you can't beat the prices on amazon. Only thing is phones do get hot. Before I switch screens I open the view master to let it cool down for a few minutes.

Everyone saying it doesn't work.it does..even if you don't have the view master goggles. .you need a pair with the magnet buttons..when the game loads..it will be black and flashy. Click on the option to set up goggles. Get another phone or tablet and Google cardboard qr codes..you must have Google cardboard on your phone. I used the large Eva vr qr code.scan it from images to find one that works for your phone. You might have to play around with it.

Wish I could give zero stars. I bought the wildlife experience pack and was excited for my kid. However, I have tried over a million times (exaggerating, of course, but it fells like that) hoping the app would work. There is black screen with music and sometimes without but always black screen. I cannot believe the makers are still allowing this to continue with all the bad reviews. I was hoping I was the lucky one. Returning the pack back!

I'm trying this on my s6 edge. It downloaded fine. When I start it up, it looks good for about 3 seconds. Then the screen goes black and a message appears: "remove device from headset." This is before I've placed it in the headset. Then it freezes. I have to close out the app to exit that screen. I've tried restarting several times with always the same result.

Would give zero stars if I could! Even after downloading the stupid cardboard app, this will not work; all we get is the intro which goes to a black screen with a white line and background music. Despite any and all efforts to make it run, this app does not. Very disappointing and frustrating!

It doesn't load. It seems like it just needs a few bugs worked out but it's a very frustrating experience when we already have all the wheels and and it just won't load. Please fix this quickly.

Doesn't work. Just get a black screen as many others report. I have the goggles, s6 phone and carboard downloaded. All other apps and reels I have work fine. This one does not. Returning product and Uninstalling app.

Bought the reels, got this app. Worked about 3-4x and now it's useless. Mattel hasn't replied at all.

I am getting similar problems to other users (i.e. black screen with music). I have tried uninstalling and then reinstalling and it worked for about 10 mins before going to black screen. Is there going to be a software fix for this?

Mattel, very poor QA. shame on you. Every other VR game or experience I've downloaded has been fine except this App. Downloaded this to my HTC One M7. Don't bother to tell it you have Reels. When I did the App took over 5 minutes to load after getting past the menu screen. Seriously. No exaggeration. I thought it crashed the first 2 times I launched it because it was a black screen (the Setup button was working but nothing else during that time). I left it on while trying to find info on their website, where there is NO Customer Service contact by the way. Then I noticed a light in the viewer asking to point at a Reel. Next tried the NO Reel option (the Reel's AR "interface" was lame anyway). The App takes only about a minute to load this time. When I got it got past the crazy long load, and we got to "play" in one of the eco environments it worked as expected. As an educational experience it's only Meh. Google's Arctic demo was much more engaging. My kids gave up on this after about a minute and went back to playing Minecraft.

On all devices we've tried it gets stuck on the camera screen. Takes pass card, says put in viewer and then flickers on off and won't load!!!!

Dont waste your time or money. Terrible setup process.

It's awesome. It works perfectly fine. You just need to point you camera at one of the yellow squares and wait till it says 5,4,3,2,1

One of the most frustrating and lame things I've ever used. The Viewmaster cardboard viewer and accompanying apps...should be avoided.

Won't work. Gets to screen where you tap to proceed and locks up. Useless.

It won't work. It just let me press play demo and it started blinking I am really mad at this

Doesn't work. Tried everyone's phones...iphones Samsung's etc. Disappointing bday present.

Bugs all the time, cannot see reels, cannot use it without a lever

Atrocious. Don't go tech if you can't deliver...

Does not work!!! What a waste

It won't load, it stays black. Fix it and I'll rate higher

This game is crap

this is awesome keep it up viewmaster!!

Demo don't bother. Get one of the hundreds of other free vr apps

What the heck is this? Not free and wants to access everything on phone????? Uninstalled it!

My son used to love this, but now all we've got for the past few weeks is a black screen. Space one still works. Should be fixable with updates but doesn't seem like the dev is bothered as appears to be a common problem!

The app definitely let's this whole product down. My son and I were excited to try it but after several attempts we are still left with a black screen. Have followed advice in the instructions to the letter. Such a shame and a let down. I have a Samsung S5 and cannot get this app to work properly.After it says 'pull lever' everything goes black and the sound goes off too. I've waited at least 30 secs for something to happen each time. Will be returning this viewfinder and experience pack. Not worth the $$.

super slow, animation only, low resolution (low quality) images. Returning the item.

Unwanted app permissions. Demo reel does not work.

In January 2016, our world was covered in snow, and then I put on the ViewMaster and BAM! I'm on an African Savannah Safari!

Hate it

Only black screen

Huawei P8 and View-master headset used. Takes quite a few seconds to switch to phone camera so have to be patient. Need to be quite close to reels to get them recognised. But it works perfectly well once up and running. It is a great educational experience for the kids. I really like it (and I don't normally do reviews).

The kids like it on the rare location of it actually working. Galaxy S5 and it no longer goes into use mode when you turn the phone sideways.

Ever i updated it i cant find the new places can you fix that please

Black screen only

Very poorly designed app. You would think they would have put more effort into it considering they are a large toy company. The actual headset is great for the price, but this isn't a review for that. I was so frustrated, trying to get the stupid app to recognize discs. Never got it to work. This is on a 5x like the last guy who reviewed it and like he said, the dumb app shows the camera upside down and inverted.

I can't get the app to work correctly. I've made sure that the phone is orientated correctly and is compatible. My daughter saved up for this and is very upset bc she spent all of her money but the app doesn't even show anything but a black screen after the phone is to be put in the device. I never get an option to scan the reel.

Can you fix the bugs? Im about to return this product and get my money back. I cant run this app to use the reels. Ridiculous seriously national geographic your a joke.

Brought for my daughters 6th birthday last month and she only got to use it for under 5 minutes! Doesn't even load now!! Total rubbish