SupportCenter Plus
Free App
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About SupportCenter Plus
ManageEngine SupportCenter Plus Android app lets your support representatives access and resolve requests from any place, anytime.This app reduces the response and resolution time dramatically,increasing the efficiency of your help desk team. The app, designed particularly for Android, gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (assign, close, reply, forward) for requests.
* Time entry and resolutions can be added/modified for each request.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (assign, close, reply, forward) for requests.
* Time entry and resolutions can be added/modified for each request.
All Application Badges
Free
downl.
downl.
Android
2.2+
2.2+
Android app
App History & Updates
What's Changed
1. Time Entry Type field added while adding/editing a time entry.
2. When an SSL error is thrown, app now allows you to access the data instead of logging out.
1. Time Entry Type field added while adding/editing a time entry.
2. When an SSL error is thrown, app now allows you to access the data instead of logging out.
Version update SupportCenter Plus was updated to version 1.3
More downloads SupportCenter Plus reached 1 000 - 5 000 downloads
More downloads SupportCenter Plus reached 500 - 1 000 downloads
Version update SupportCenter Plus was updated to version 1.1
What are users saying about SupportCenter Plus
A
by A####:
by A####:
Android app. doesn't support Time Entry Type selection :( This the most quick and efficient way of Time Entry input without Description. Please add this feature soon.
Y
by Y####:
by Y####:
Can't select domain, so im not able to login without the error of wrong username or password
D
by D####:
by D####:
As an app to resolve cases already created in SupportCenter Plus, this could be a good fit. If you need to create a case, you really can´t search for the correct contact. Account view doesn´t list contacts and search only gives you 50 results without any way to use a wildcard or filter.
by Q####:
There is no automatic notification when request created or assigned to me?