goPuff

It's been more than 2 months and still haven't even come close to expanding near me...pretty lame :(

This app is saving my depressed butt guys like you have no idea. I love this concept so much this is my first ever review for any app. You gotta wait a lil bit but it's so worth it.

I'd really like this if the delivery time was as estimated. This is the fourth time my husband and I have gotten delivery from GoPuff that's been either damaged or super delayed. Might as well get delivery from elsewhere. We pay for convenience, but this isn't working. :-/ UPDATE: it took an hour and a half to get the delivery.

When looking for pure convenience late at night, gopuff never fails. Getting everything I need for $1.95 delivery fee is amazing, and you just can't find any service thats as convenient and friendly.

Incredibly unorganized. I live 10 minutes from their office in Manayunk. First time I placed an order, the delivery driver called to tell me he was 5 minutes away, I waited 30 minutes until someone from the office called to tell me that I was out of range of delivery, when i mentioned the driver had called me the man on the other end told me that "thats impossible." I called the delivery driver back and didnt get answer. Last thursday i was in baltimore and tried to place an order, the app had notified me that i was within delivery range. When i had gone to checkout, it sent me a message that said i wasnt. Just now im back home in philly (monday) i get a text message from their office apologizing but they are unable to send a couple of items but the rest will be delivered shortly?? Again the person texting me says "no it only was unavailable for 30 minute delivery" okay but 4 days later is a bit unacceptable. this company has zero accountability and is always a problem.

They were on time once out of 4 orders. They were an hour late last time and never responded at all to my email telling them about my experience. I ordered again since I figured it was a one time thing, nope.

Took way too long to arrive says 30 minutes, but it's been over 1 hour and still no one is here. When the delivery person called to say they were at my location they weren't at the address I put in, looks like it will be another hour. Tipped over 30%, not a good way to conduct business.

Long delivery times. Definitely not 30 minutes or less.

Love it! Use or at least once a week!

The app told me I was in their delivery area. I set up an account and placed an order. Ten minutes later, I got a phone call from someone at GoPuff telling me they were canceling my order because they didn't deliver to my address. They had already charged my card, and would not process the refund immediately. I was told it might take a couple of days. A week later, the refund processed. I guess I feel that if your app tells someone they are in the delivery area and let's them submit and pay for an order, you should honor the delivery instead of canceling and then holding payment for an entire week. Not cool.

I've used goPuff on a couple different platforms. I can just say that the inflated cost of their items could be overlooked if the deliveries were on time with any consistancy. Unfortunately I will not be using goPuff any more because the deliveries are consistently LATE! If it's going to be two hours, don't tell me 30-45 minutes.

I ordered from the app and was told that my order would be delivered in about 30 to 40 minutes. After an hour and a half I gave up waiting and went to bed. So now I'm out my money and my order. Will never use again.

Don't buy into the "fast delivery" advertisement, takes over an hour on 8/10 orders. Tired of calling customer service.

Overpriced. They already charge a delivery fee, I don't understand why they have to over double prices on some products.

Sent me eight month old IPA. Unacceptable for an app whose primary products are alcohol and snacks.

The prices are high. But they delivered in 25 minutes. Wish they sold cigarettes.

Really poor service lately

Always fast delivery. Usually under an hour

I've had continual technical problems with this app. Since they updated to the latest version, I can't submit my order. I can add everything to the cart, but the order submit button doesn't work. I've restarted my phone and uninstalled/reinstalled the app with no change. It's a great service if they could get the technology right.

I heard a lot about this app. Tried it. They did not send all the items on the list. They gave me a voucher code to order so that I can have money back. The code did not work. Support (email) said it should work. I called them and they told my best option is to email them. SO STAY AWAY FROM THIS SERVICE. EITHER THEY DON'T CARE OR THEY DON'T KNOW HOW TO SOLVE A PROBLEM.

I ordered from here at a friends house in south philly and it was so convenient. They deliver anything from beer to toilet paper. Which is a good combo. Only complaint is that they are not in the northeast yet. But still, at your place within minutes , is ridiculous

Fast delivery and very friendly drivers who care love the app recommend to everyone .Who else can bring you convenience store products in the middle of the night? Gopuff thats who gotta admit gopuff made my life much easier no more having to drive out far for snacks drinks and other household essentials gopuff brings them right to your doorstep .

They say ( We deliver all night long) its been a couple hours and when i tried to call them they wouldn't answer worst service ever !

Love Go Puff but the app doesn't work on my Android anymore. The "Check Out" button is not responding. I've tried uninstalling and reinstalling the app.

Website/service is absolutely amazing and I use them regularly. I highly recommend the service, but the app doesn't work at all. It's just completely frozen when it starts.

It's a scam I order my items weeks ago and they never came

Doesnt recognize the existence of my address, keeps asking if I mean a different zip code.

Does not work on Google Nexus 5X. Doesn't even let you enter a zipcode.

Doesn't work in my area yet it advertises on the radio that it does

Wouldnt let me go past the home screen, couldn't even input my zipcode.

The app keeps closing and losing your shopping cart items if you browse the Internet on your phone or use any other app while using gopuff.

The app always gives an error.

Promise: 30 mins delivery Me: it's 30 mins past 30 mins. No signs of the order.

It's awesome for me, I can get snacks while at work delivered.

My friend used it and it was awesome but when I downloaded the app it wouldn't let me enter my zipcode

Funny when i enter my zip code it saya not acilible in my city denver co

Doesn't let me put my zip code

Can't click on main screen to sign up

Great app, would recommend to anyone interested in fair priced late night deliveries.

I'm giving this only a 3 star because it seems to only be in America once it is updated i will give higher