magicApp Calling & Messaging

The app works great on my memo pad 7 HD, and my ASUS ZenFone 2 laser. Love the sms functionality. Alas a new problem has come up. Its not a telemarketer but some one local and need some way to block the number across all phones not just the app

I like Magic App because you don't have to have credits just to call someone, but the calls are not clear. I find myself screaming just so the other person can hear me and most of the time I just hang up. The calls are not clear at all. I live in an area where reception is great so I know its not my tablet. Please fix this problem so that I continue to use Magic App. Please not that purchased service for a year. 9.99...I would hate to cancel.

This is nonsense. I have a Canadian magic jack number it means I have to pay $10.00 US extra yearly to maintain the number. However I am not allow to send texts only US numbers are given that privilege. This is not fair after all I am also a paying subscriber for the service and as such I should be entitled to all rights to.

Lately the app is loosing incoming calls and the address book!.So it has to be always reloaded, when you try to open it to place a call! Also soundquality is often poor. With other words it is not reliable! Well to cell phone ownes I know oversees I use Whatsapp or Skype. And espcial whatsapp calls are superb compared to MagicApp.

This app is doesn't work as it says. Even when you pay for the yearly plan, i did that and i got double charged for no reason. I tried to get the double payment back but they haven't responded to me in 9 months. And the app hasn't worked in 7 months. I give up. I hope no one falls into the same problem like i did. GL

Can't send or receive text messages & have been unable to resolve issue for weeks with support. Only support is via chat which cannot fix anything (non-technical) just file cases which you wait weeks for no resolution. No Phone Support. Absolutely horrible lack of service for a non-functioning product.

I have been using the majic jack devices for years now and I absolutely love them. However the app not so much. The dialer to me seems to be very slow and it seems very unresponsive at times even. I wish they could address this issue and make this app like there devices, simply amazing.

Never wants to connect unless I'm on my WiFi and sometimes it still won't connect on wifi. ppl can't hear me,this app needs a serious update or upgrade. I've been a magic jack user since it came out so when they finally got an app i thought it would be great but it's horrible!

I'd been using this app for a while and it worked beautifully up until a couple of months ago. Now, every time I open the app it says I am offline but I am not offline. So now I can't use it at all. I've tried uninstalling and reinstalling and then restarting my tablet but to no avail. I wish I could get it to work again, I really loved it.

Please add a speaker phone button on the voice mail page with the keypad. I keep having to switch back and forth between hide keypad and keypad to turn on the speaker phone to get messages. Also make it an option to default to speaker phone when opening voice mail. Note, app is getting worse. Never had a problem with it. Now April 2017 it seems to crash regularly and especially when I have a voicemail

When will magicjack fix the app? My subscription is up for renewal. Couldnt make 1 successful call last year. Software crashes, slow, eats up my battery and requires wide bandwidth. I wish the tool worked better. When is Magicjack going to fix the App. I am not enjoying the service at all. This is one of the worst apps out there. Please fix

Sounded promising, however, there's no way to sign up through their app nor any instructions to explain otherwise. Their website for the app is barely as clear. It's as if they don't want new users. Work on your UI, guys. I only figured it out through the hidden notes on the play store.

I LOVED this app and I use it all the time. Unfortunately, it is so unbelievably unstable on my new phone (Google Pixel XL) that it has render the app completely useless. Everytime it loads, it crashes. If it gets as far as turning on, you click on something it crashes and restarts over and over. VERY disappointed. I have tried reinstalling that did not fix the problem. If the app is fixed and working normally I would give it 4 stars, bit until then...

Downloaded app, immediately upgraded before attempting to use app to make a call bc I solely relied on reviews from tv and internet. Those testimonials HAVE to be fake. Other people cannot hear me whatsoever and all I hear on their end is static. Worse investment ever. After this I definitely won't be purchasing the MagicJack for home phone. It also turns itself off. I have to pull up app to even see if I have a message...

PLEASE disable auto launch. I'm savvy enough to launch an app when I need it. This app constantly launches and you are unable to turn it off without actually going through the steps to kill it. WAY too intrusive. Deleting it now. Too bad...

Once your device is registered to a account it can never ever I repeat never be removed , meaning if you buy a different magicjack device you will NOT be able to install it on the same device as you installed it on the first time. This is a issue if have a expensive phone. Or want to use your phone you used before. Fix this magicjack and you have a five star app , other than that seems flawless. Please explain why you can't fix it and. I will bump you up to four stars other than that issue app seems good.

This is by far one of the best apps on the market. But in my experience I have noticed that this app only works on a limited number of phones flawlessly. For example I had an LG phone as well as a ZTE phone and with both phones it was difficult to either here the person on the other end or vice a versa. On the ZTE phone the obsidian model you can talk all you want but no one would be able to hear you. However I currently have the Motorola Moto E and the Magic app works absolutely wonderful. Truly a great ap

I've had this app since 2014. Before I upgraded it last month, I had switched phones a couple times, and was able to use the app with my new phones. However since I've upgraded, I got a brand new phone, and because of their changes it won't work. They're customer service representative told me to get their mjconnect.They wanted to charge me another 10 dollars. They're CSR said my account was only for one phone & he couldn't give me a refund. How is an upgrade worse than the free account?

The app works but it is far too heavy on resources! It eats up an awful lot of memory and takes way too long to get up and running. I have an Asus Zenfone 2 Laser with 3GB of memory and 2 quad core processors. Should be more than enough to run a simple VOIP calling app. Please fix this. Also, the app looks dated. Time for a more modern, much lighter, minimalist look. The icons look like something from 2005. Look at Skype for inspiration. Very simple, clean and beautiful to look at. Thanks.

IMPORTANT: This app is for existing MagicJack device customers, you need the device with an active account to use this app. Non-MagicJack users, use the "Magicjack Connect" app instead if you do not have the MagicJack hardware device. Canadians, call MagicJack Support to have them enter your registered phone number into Magicapp. No SMS available to Canada yet. Some issues with Caller ID (shows as a Florida number). Call quality, better than most cellular providers. Overall 4 stars, will change to 5 once issues are resolved. Really this is best for existing MagicJack customers.

Says I have to be online, Im connected to my WiFi and everything else connects to the internet through it fine. I don't have magic Jack yet but was going to sign up for it so I can use my phone anywhere that has wifi. Don't really see the point in that if it has to really on already having phone service. The whole point for me is not having to pay 50$ a month. Is it just an issue with certain Android devices or specifically Samsung or is this it's intended use? Will give a better rating if this is fixe

I thought I can use my old smartphone as a replacement of a regular phone connected to the magicJack plug. But the experience is not so good as expected. This app cannot replace a normal phone. It does not open, when the call is received. You have to open the app first and only then accept the call. You cannot change the stupid ringtone. You cannot send text messages to and from Canadian phone numbers for free. Texting to it costs $0.25. A message from this app never delivered. Text messages are received as a voice mail instead of a text.

It works well. I always wanted two phone numbers on the same phone and this is a good solution. I really like that I can easily tell which number is ringing because I have two completely different ringtones, one for each number. It's cool that it loads my Google contacts separately from my Magic Jack contacts. The only thing it doesn't do (yet) is allow me to text images but I see they're working on that too.

I use this along with my TracFone. When I'm home I use this exclusively to make calls to text. Saves me a lot of minutes lot of texting. Very clear , never had a problem with this app so far. Love it. I run magicJack in my home for the home phone. I can't even understand why people pay more for phone service. The only downside is you can't send pictures with it. But that is no deal breaker

My phone just upgraded to Nougat and this app completely stopped working. I reinstalled it and it seems to be fine now. This app works way better than it used to but the call quality can still suffer at times. Regularly I have to apologize and call back to get a better connection. Nevertheless it does work and allows me to make calls to the USA without paying long distance and when traveling out of Canada it is great to use this app instead of roaming.

Great app when you do not want to miss a phone call. But it does sucks quite a bit of RAM to run ans stay on. Only one ringtone for it. Int'l calls to the Philippines will only works for 4 minutes only. Tech support is long wait for very little help, if any at all. Now, if only use for N.America it is a great and cheap option. Hard to beat a $20.00 a year for a phone plan, if suscribe for 5 years. You will also need to renew your number every year for $10.00 or so.

The app is ok. Works as says, but the app itself is lagging; can't delete call log through android phone; and i dont know why data must be on if i have wifi to connect to! Fix these issues and I will upgrade rating. I have had the magicjack at home now for a year, and it works great! Cut my digital phone from TimeWarner and do not regret it at all! Crazy to pay monthly to Time Warner when I can pay one month worth of fees they were charging for the whole year we Magicjack! Highly recommend!

I have a Nexus 5 and if there was ever an app that worked *so* poorly then this is it. If you love apps that will randomly call voicemail when you hide the phone notification then this is the app for you! It also opens the app up at random times when you're in the middle of some other app and will continue to do so. If I didn't rely on my plan then I would erase this disgrace of an app in a heartbeat.

I know that many are saying that this app don;t work and ect... I have the year plan and I love this App........ Of course it doesnt always work properly because you need a good wi-fi connection to make and receive the calls with clarity.. It seems that I have a good internet connection at work and home, so tha application works excellent for me.. Just sayin.. It works well without a phone service, without a network plan . You only need a wi-fi connection.. Excellent if you get four or five bar connections to wi-Fi.... Lovin this app and use it on my android, at my home on laptop and my sister uses it for her group meetings.. Very dependable with a good wi-fi connection.. Five thumbs up..

The app worked perfectly on my s7 edge.. However I recently switched phone

Constantly drops calls after 1 min with solid signal either 5 bars cell service or indoor WiFi. Also, WTF? with not allowing calls to conferencing phone services like FreeConferenceCall or Anymeeting? I moved my main home landline to MagicJack for seamless service. This is not that and needs to be widely blogged.

It literally turns your cell phone into 2 phones, and no one will know the difference. Tonight I turned on the hot spot option on my daily use phone, turned on a second phone with NO SIMM CARD in it that has the app installed, turned on the Wi-Fi, opened the app and it worked perfect. Pretty cool.

So i bought a magicjack that was supposed to come with a free year of service but didnt. Ok well 35$ later and now i have 1 year service but wait. You also have to pay 10$ a year just to get a Canadian number. Ok so now up to 45$. Finally i should be set. Yea no. The phone i have is all connected correctly and works because it was a new phone i tested it at a neighbours place and all was good. Now im really not happy so as a last effort to make this work im trying the app and it won't accept any wifi.

This app is a nightmare on Android platform, last update was about 6 months ago and a lot of problems persist. Sometimes you get a connection error and you have to log out or even worse, restart the phone. I have friends with iPhone with better experience but for Android you need to push an urgent update with bug fixes. ( MM 6.0.1 NEXUS 6 )

It has been months and the company is doing nothing to fix the issues being reported. The app opens and closes on its own every 4 seconds; so you can't make or receive calls. I've had to uninstall for weeks at a time. Then reinstall. It worked for another 2 weeks. Then it began the same opening and closing. Spoke to my friend and she reported the same issues.

There is no way to unregister the app from a prior device so can be used on new smart phone, the portal has only option to rename the device. Uninstallation from the other device made no difference. When launching the app, I am getting message that my subscription has expired. BTW my Majicjack subscription is active.

Poor service...after getting through the echo then the other party can completely not hear me at all, but I can still hear them, which cause one or the other party to disconnect. It work fine for awhile until recently. Am truly disappointed

It closes the app while I'm on the phone. Before this update the app would never just shut down whenever it felt like.

This app offers a great service as you can place phone calls and also could have a number to receive calls. But the quality is too bad for Venezuela and Australia. Compare to the quality of Google calls I had to give just 1 star.

Magic jack has been in the market for many years. They started with a usb device that you had to connect to your pc (that one used to burned). They came out with this app. But not for blackberry smart 10's, I ended up buying an android just to be able to use this application. Now I have 2 smart phones for the best of each.