Macy's

I recently made a purchase on cyber Monday for a jacket. After browsing more afterwards I found a better one so i tried to cancel. I did this almost immediately afterwards. There is only a 30 minute interval that you may cancel a online purchase. I first tried going to my account to cancel but it didnt show up. Then i entered the order number and selected to cancel order. Long story short i was unable to cancel it and after contacting customer service i am forced to have to return it to the store just a few minutes after purchasing. I will not be shopping with Macys anymore. Amazon is was better!

I've been a happy loyal customer for years. From the stores to now an easy, and more convenient way to shop with this user friendly app. keeping up with my personal account is hassle free. The only thing missing is my coupons that are sent to my home available on the app also.

12-03-2017: App pagination isn't working. Example: viewing men's active wear shows 100+ items count, but only displays 22. This happens in all categories. 10-02-2017: Locked me out of my account & said it was sending an email to unlock it. Never received anything. Why was I locked out?

Long ass line at Macy's. Scanned the barcode and submitted order and walked out. Big box retail is dead. App ran like it was supposed to and order was completed. Would be 5/5 but tried to order a belt online that said it was available online but when i added it to the cart it said it was not available. Makes no sense.

I haven't had any issues with this app. I've been using it for years. I do the majority of my shopping with the app. There may have been glitches at times but what app is glitch free? So on the whole, it's 5 stars for me!

Very bad experience at the time of black Friday. I ordered some items and those were cancelled bcoz of site issue.i would have been happy if they have been processed that order after they have solved issue. Finally very much disappointed as i am the loyal customer to macys.

BEWARE! This app, is sneaky. You better set your app preferences because if left alone, the Macy's app will suck your data at a rate of 3 gb a day. Turn off all permissions and notifications. Shame on Macy's for being so unethical.

I love having coupons, rewards, etc. at my fingertips. I do experience the app hanging from time to time, which can be irritating, but exiting the app it resetting my wifi usually remediates the issue. Overall the app is very useful in-store and for inline orders.

My go to app for 75% of my shopping!! I hate mall crowds so the Macy's app has made my shopping super easy. The customer reviews are extremely helpful in my decision making.

I put this app on each Xmas to buy a particular item for my wife. Each year I start off wondering why I deleted it and then I use the app for five minutes and it all comes flooding back. If the folks that designed the app are running the business, no wonder Macy's has problems. Deleting the app again.

Only issue I had was that I had to enter a different way to pay instead of my CC on file. Kept saying there was an error.

Since moving to NC from NJ, there is no Macy's in my area, so I love that I can shop online for my clothes, and jewelry. The app is easy to navigate through.

It's a nice app and I enjoyed shopping online.. But I notice that this app sometimes freezes or it would completely stop and shut off and ask if i want to report it.. I don't know why but it needs to be fix..

Having only one problem with placing order. I have to go back on phone to see red irdet button to be able to push it.

This app is so much better than the website at filtering and sorting several things (such as brand, gender, special sizes, ect). Its also easier to order and pay one click. Thanks Macy's nice job!

Cannot see exclusions list for the 25% off coupon without signing up. And of course everything I wanted to buy was excluded.

I AM A 12YRS(3) Archpnurer BIG HATERZ GONE HATE . WHAT YOU DID IT YEAH I DID IT AND GONE KEEP ON GRINDING HEY I AIN'T NEVER SCARY, GET TO THIS MONEY FOLKZ-BY ANYMEANS NECESSARY! HEY BIHH I'MA LEGENDARY! MY PEOPLE NEVER SCARY, WE GET TO THIS MONEY BY ANYMEANS! DON'T GET YOUR PEOPLE BARRIED! SHE AIN'T GONE STOP UNTIL SHE GET THAT BLACK BELT WRAPPED AROUND HER 13 YEAR'S BLACK OWNED BISUNESSINESS BISUNESSINESS BISUNESSINESS​ MAJOR WORKOUTS GREAT PRODUCTS THAT WILL CHANGE BODY AND CHANGING YOUR BANKACCOUNTS AT THE SAME DAMN TIME! (GET TO THIS MONEY FOLKZ-BY ANY MEANS NECESSARY)

Macys you and your off shore amateurish development team have managed to continue screwing up your software updates. We are forced 2 months in a row to update if we want to pay our bill with the app, yet it worked fine in October... Now it's glitchy again and after 30 minutes and 4 login and logouts, it finally stopped the not authenticated error you created this month and allowed me to "conveniently enter my payment" as you remind us. Thanks for taking my valuable time

I shop like this exclusively. Macy's website has improved, but still clumsy. Sales and merchandise quality are quite good.

I wasted so much valuable TIME trying to make an online purchase of 3 extra large UA shorts, over $35 each, 3 UA T shirts, Large, on sale for 20.99 and it doesn't say not available or related. What matters is the 20% off good only til a few hours, leads to checkout, all the false misleading info to only waste our valuable TIME, because in the checkout, said items not available. Idiot website. Not shopping on Macy's on line Google play store app, MACY'S again, I deserve a free $100 gift card, serious as was not worth $100, experience of depression...

I have been shopping on line with Macy's since I had a car accident. I use a walker and shopping on line is easier for me. I have never been disappointed with my orders. Love Macy.

Macys has the best quality for the price. If you find something you want and its not on sale, add it to your list. They will text you when it goes on sale. Get a Macys credit card and BELIEVE the magic happens. Returns are easy.

It's decent at what it does, BUT the app continues to suck down data and battery usage even though I haven't used it in two months. And there's zero reason for a shopping app to demand permission to access my phone's camera and location info! Uninstalling​; if I need Macy's stuff again I'll just use their website.

Downloading this app was the best thing I can do !!! I will give it the 5 stars but I didn't like the fact that I had things in my bag already shopping for more and things started going out of stock and I had to remove them from my bag in order to check out if I would have known I would have checked out right away

My favorite features are the lists price drop alerts and the in store feature. Only down side, this app has made it more convenient for me to shop and spend money ????????

I love the Macy's app store. Today it actually inform me that one of my items were on sale today plus it came with a free bag super winning

Love the new feature to take picture of an item and the app will find something similar! Great barcode scanner. I love the "move to list" feature. The app integrates well with the brick and mortar store. I'm glad Macy's treats both platforms as one store.

Use this app every week for pricing and look up on items in-store. It's so useful, you can scan an item and see if it's available in your area or where it is available and the store price match the online prices if they are lower !

I love the Macy's app. So convenient for all my shopping needs . Everything i order ships fast and i jist always catch myself wanting to shop through my Macy's app because they always have such grwat deals i can't pass up.

UPDATE: Still can't be moved to SD Storage as of 11/2/17. Unfortunately, I cannot keep this Android app because the app cannot be moved to secondary storage. I'm like every Android user and have limited available space on primary storage. Because of the OS and other required data that must be stored on primary storage, I have to move apps to my SD card after I install them in order to make room. I understand that users must first install apps to primary storage on Android. That's fine. Users should then be able to move apps like this to Secondary Storage in App Storage Settings. This app does not allow that. Sadly, I have to uninstall this app now since I don't have enough space on my primary storage to keep it. To be clear, developers can enable apps to be moved to SD Cards. I understand that there are legitimate reasons why some apps can't be moved to secondary storage. For instance, App Widgets or Alarm Services will no longer work from apps run on Secondary Storage. I'm not sure if those examples apply to this app, but again, my opinion is to let the user make the trade off. Some users like myself will give up features just to be able to move the app to SD Storage. For me, it's better to be able to keep an app with limited functionality than have to uninstall it altogether. I've heard that some developers prevent their apps from running on SD Cards simply because the app may run slower. I surely hope that is not the reason with this app. My opinion is: Let the user decide. As it stands, I can't use this app at all because I don't have enough space to keep it installed on my primary storage. The reason that I believe this app deserves a lower star rating is because the developer has the option to allow this app to be moved to SD cards, but the developer has not implemented that. Furthermore, other competing apps in the Google Play store can be moved to SD Cards. SUGGESTIONS FOR THE DEVELOPER: If there is not an unsurpassable reason to allow users to move your app to SD Cards, then please change the "android:InstallLocation" attribute in your app to allow it to be moved to an SD Card after installation. If you are worried about a second-rate user experience, then simply display a warning to the user of the functionality that will be lost by running the app from an SD Card. If you haven’t heard this suggestion from other users, then please keep in mind that many are probably just uninstalling your app when they run out of primary storage space on their phone. Users with an SD card in their phone usually have tons of available storage there, so there is never a reason to go through those apps and uninstall them. In other words, another good reason to allow your app to be moved to SD Storage is the users are much less likely to uninstall it to make room for other things on their limited primary storage. If there are legitimate reasons that your app can't be moved to a device's SD card, then please at least create a setting in the app that allows users to store the App Data on the SD card. Thank you so much for considering my suggestions and feedback. I'm passionate about this because I would otherwise like to be able to keep and use your app. :)

Some things are not able to purchase on app but u can purchase on website .I wanted a pair or vans but they cannot be purchased through app .doesn't make sense

Great app, easy to navigate and information protected by passwords which automatically logs you out

Love this app and the free returns. So easy! I always shop Macy's online. The JM Collection is such good quality. Don't change it!

I love this app its very easy to use and best of all it has fee shipping in 2 days or less

Horrible app. Makes shopping a pain, makes looking at your card statements impossible.

Easy to use. Easy to pay bill. Save's your cart, and you can save items for later. Easy to navigate and it show's you items you've viewed, so it's easy to pick up where you left off.

This is my first ordering through May's on line I had know problem a matter of fact it felt great

Easy to use. Love the way it allows you to shop all the sales stuff. I always find good bargains!

Like it but could use improvements. One thing that needs to be fixed is when looking at reviews, it repeated the same reviews over and over.

Getting pissed because the app won't let me apply my plenti points; it just shuts out