Friends of Krispy Kreme UK

the worst app i have ever seen. i am appauled that a company like yourselves would even consider putting something of this low quality on the market. i cannot log in to this app and on your website it keeps refreshing the page. have tried on multiple devices in the event i have a faulty one. but did not seem to work on any. Furthermore, the company you have used to create this app do not know how to create an app or how to resolve issues that have been going on for months by the looks of the reviews.

I love that the rewards sent by email automatically go to the app. Screen brightness on full and the tills can (finally!) read it easily. Only pity is I can't use this on KK purchases at Tesco as there is no KK store near me, but I buy KK donuts from Tesco cabinets every week...

I've spent the entire day trying to log in. It either comes up with an error message, or it loads for three hours and then rejects it. I tried uninstalling and reinstalling but no effect. What's the point?

Won't let me register (saying I have already registered but I haven't, only received an offer through an email) & so I try to log in & it says it doesn't recognise my details. Sort this out please asap!! This is awful from such a big company! Also no response from company when I got in touch.

Tried with 2 different receipts after waiting 24 hours and every time it says no reciept found. Others have also tried on their phones and experience the exact same problem

As a loyalty app it is pointless the offers don't work on the tills , and I can't register my receipts, which appears to be a common fault. The feedback in the app seems to generate nothing, does it even go anywhere?!!!!!!@

I've never known such a useless app or website of theirs in my life. Wouldn't let me log in. Changed password and it still wouldn't let me log in! My wife had issues that she'd registered card but their machines said she hasn't. Doubt I'll be going back again!

Tried numerous times. Changed password and still nothing. Disappointing

Its a OK app. 2 huge improvements would be; 1 - keep the list of doughnuts updates. It only shows 18 types and I know there are money 2 - copy Starbucks and be able to pre-order your choice of doughnuts so you can walk in/ drive up and collect

Won't let me sign in saying my email address is wrong yet u are able to email me on the same account.

Yummy donuts, but dissapointed to hear they're not doing lemon 'dream' anymore

Fail from the beginning

I went to the store to claim my reward and they said I had already used it when I hadn't and when I tried to register my receipt it wouldn't register!

It's amazing because it is something that gives you rewards to get free doughnuts it's spectacular

Unable to log in or reset password.

U can't scan at tills or anything

Need I say more.

I feel that this app needs work done to it. Maybe a new layout.

%100 rubbish

You can't log in.

Best everrrrr

App works in terms of being able to scan and issue rewards when you've done the amount of visits needed. So in that respect, perfect. The special offers seem exclusive to you but essentially are just offers that run across stores, but it doesnt state that its just for you so its not a lie at all. One major flaw is how the manual entry of a receipt doesn't work, not just for me but anyone else I've seen try use it. If this was fixed it'd be a really good loyalty app!

Very outdated app design, unusable in parts.

Very poor app. Just really bad.

This is a very good app to earn rewards.

AWWWWWWWESOME JOB GUYS!!!!!! WE

I'd rather not have pages that don't load or have blank pages deleted the app

Pretty pointless. Special offers aren't offers, just adverts for current products. Won't recognise receipts entered manually - have to email them. When you do get your phone scanned, there's nothing telling you it worked immediately. No indication of what rewards you've earned or how to redeem them. Check out Subway's app - it actually works! Get their developer to do one for you that's actually useful.

I've given 1 star because I couldn't give no stars, cannot input receipts towards loyalty and when emailed KK took over a week to reply wanting me to scan or take a pic of receipts and email, by this time I'd binned them as totally fed up. Where's the loyalty there ????

Typed in the info from the receipt on my account I made on the rewards bit of the app. Kept saying doesn't recognise the receipt. So pointless me registering so will have to delete app.:-(

You know you're loving IT. ♡♡

Won't allow me to sign in

AWWWWWWWESOME JOB GUYS!!!!!! WE

This is a very good app to earn rewards.

Just downloaded the app, first thing it does is tell me that my version of the app is out of date and that I need to update it. It then closes. Not ideal.

Just downloaded it and when you open it it says this app version is out of date and to update now. Then closes. Useless.

Full network connection, but claims it can't get my reward from the server... pointless app then if it can't do something as simple as this.

Keeps days update on the main page then crashes.

Can't even tell me where closest store is!

Yay free donuts