LOTTE DUTY FREE

Lotte never let me down, I was reluctant if I should spare my phone space but after I give it a try I love it! Now it is a must to stay app on my phone! ???? Sensible, quick, and beatiful sweet features made me feel fun and happy to use. So many giveaway benefits coupons to collect I feel good and enjoyable. ???? Good job, LOTTE DUTY FREE, Good job, Developer Team!!

This is the best shopping app one can have. All the best deals with tons of coupons to apply is all in the app. Easy to navigate and very user friendly.... I always use this app to purchase duty free products each time I am in Korea!

The application has many Menu's to search by category or brand and offers quite many variety of products to the customers with colorful visuals showing the real products it promises to deliver. It has many promotions overall and specific benefits for the new members. I got acquainted with the application after I bought KT sim; thus, promotions with 3rd party companies and other Events are quite useful for getting to know the application better. There are many navigation opportunities to search for what you are looking for. I look forward to receving notices regarding a new Event, benefit or product that will be there soon as it looks such a modern and up-to-date application. Also, I hope to see some surprises addressed for foreigners. Thank you for providing such an opportunity. Even if I am on the other side of the world, I can closely track the Korean cosmetics & make-up market which I am fond of.

The best duty free shoping app I ever had, I can get all the brands I wanted and they give a lot of coupons! Highly recommended!

I like how user friendly the app is. However, I think it would have been nicer if the reset button for smart search is located towards top so that I do not have to scroll all the way down to reset the current filter.

the app is really great for purchasing products which are needed when travelling or simply as souvenirs. moreover, there are many discount that are available to customers which is ofcourse a really great thing.

Lotte Duty Free shop is best duty free shop i have ever used. Lots of products, great prices, and quickly and friendly service. it's the best benefit that can be experienced only in korea

User friendly. But some products description are not details enough for non Korean customers, especially skin products, barely find a product which shows functions or skin type in English.

Absolutely a go-to app for a one stop shop service when I'm bound for korea! Good deals on the move with the app! Highly recommended

Good app. Have how many product. Thank you so much for the app. Good good

Great app. Easy to find products.

This is the best shopping place.

Good deals

Initially when this revamped app was launched, I had some problems using it. But it seem like the problems have already been ironed out after using it for the last 2 months. It is easy to navigate with many promotions and reward points to be given out. Prices of their duty free items are still the cheapest when I compare it across all other duty free apps. When I have a problem using the app, it was quickly resolved when I contact their customer service. I am also impressed that their customer service officer can speak fluent English and I wasn't put on hold for very long. Compared to other duty free companies with some which doesn't even offer English language, this is the best app ever.

The app is very informative and easy to navigate! I also love the number of promos and offers it has on a daily basis. Definitely a must download app if you're visiting Korea!♡

this app operate loads of special offer and coupon event, so I always choose Lotte. I'm sure.

It gives some cupons so that I can buy with cheaper price than before.

Best duty free shopping app ever!

User friendly. Easy to search through products

Better than the old apps

Seriously I ADVISE YOUR COMPANY TO FIRE guys responsible for designing and developing of this app- this was launched a few months back but this is still the most terrible app amongst KR duty free ones. Or simply your company does not care about VOC at all.

The app is always running slow, sometimes not response at all. But it is easy for shopper to buy during trips.

LOTTE DUTY FREE lets you shop for K-product and collect them before departing Korea. Shop Duty Free exclusive items, redeem coupons, and pay even less. Love it as I can plan my shopping hauls while travelling Korea.

Tried to sign up as new member twice. Already typed in my last and first name but the app still keeps prompting me to type my name in English. Still unable to sign up as member.

I was unable to find the menu for changing language setting. actually, it is not easy to find the button for the right function. the most difficult for me is to see which products are available on stocks.

Great apps. Very helpful so I don't have to queue at the offline store. There's so many offer and benefit at the apps, so many reward and coupon that can be used for discount, you'll have a super simple shopping experience.

인터페이스도 그렇게 복잡하지 않고 검색엔진도 편의대로 조정할 수 있어서 좋네요. 무엇보다 활용가능한 쿠폰지급 이벤트가 많아서 좋아요!

해외여행이 잦지않아서 면세점 쇼핑한다는게떨리네요 롯데면서점에서 쇼핑할예정이에요. 앱도 심플해서 좋네요! 흥하시길

할인혜택많이받을수있어요 좋아요 물건도 많고요~~~^^ 앞으로도 더많은 특가와 상품들 많이 제공해 주세요~~~

I love this app. Lotte dutyfree online app always offers good price and promotions

Good but can be better to reduce crashes

What the heck. They must have no idea on QA test before they release the app since there are a lot of itch things till the payment. Moreover, it was last day of the month (30th Nov) and it seemed their server was very busy because of free giving money that will be expired on the last day. Unfortunately they are repeating such a foolish job every month! I cannot believe they have no idea to solve this problem, rather than people let leave their online shopping mall with empty hands.

omg... it's take a life time to go to the next page. and can't link to the old account. everything is gone! even can't check the old orders.... sigh....... what the worst are 1. CANNOT SRARCH MY FLIGHT! I AM LEAVING IN 2 DAYS! 2. HK airline (HX) is different from HK express (UO). I will edit my msg once the problems that I mentioned was solved. if your app isn't ready yet, just DO NOT update it!

Wasted half an hour trying to sign in to my account. I thought that I was perhaps inputting the incorrect password so I had it reset and tried again. Apparently my new password is also incorrect. As of now, I'm still not signed in and it's extremely frustrating.

It is not linked with previous account. All favourite and coupons are missing. I can only view 8 items when click on brand name. No option to click next page. New app is slower than previos version. The most angry part is all prices are increase and no more free gift!

Horrible experience. You need to sack the developer and the UAT team. Who signed off this App? The concept was good but the outcome is bad. All my coupons, along with my records, are gone. It has so many hiccups. If it isnt ready, dont release it. So frustrating i will use Shinsegae and Shilla this time.

What were you thinking when replacing a great and working app with this terrible slow and incomplete "new version"? Please make the old version including all records available again until this mess is fixed :(

Registered filled all relevant information , had all the items in Cart , and then when opted for international card .Strange it declined and mailed them , responce we need personal information and other relevant details of card .Fail to understand , when personally will be there to collect it ,why does the gateway eximbay decline .Hate the experince ....Gmarket u are better

My coupon in previous app were all gone. What a scam!

언어 변경도 안되고 모든 게 다 바뀌었네요ㅠㅠ 핸드폰 설정이 영어여도 해당 앱을 한글로도 볼 수 있게 해야하는거 아닌가요? 다른 앱들은 다 그렇게 되는데ㅠㅠ 맨날 제품마다 다 솔드아웃이어서 짜증나게 하더니 이제는 앱까지 말썽이네요ㅠㅠ