Lorex SD Pro

Installed easily. Cameras connected automatically. With a power drill mounting was a snap. Picture quality on monitor it sharp and bright in day light and fairly clear black and white night vision in the dark. The app is handy and you can view on 2 devices at a time so my daughter can check in on her kids at my house while I watch the whole front of the apartment building. Screen shots in a single click is great as well. WISH: ■Live stream could be uploaded to a cloud. ■App could view all cameras (4) on a single screen like the ■monitor. ■Less lag between action and video capture.

Events at playback is a black screen most of the time and not smooth if it's able to play. It's not my internet speed. Need to be able to fast forward for on playbacks. Display more recent events first. Need to load faster. Need to differentiate between motion activated recordings and scheduled recordings. This app is way under developed to be used. If Lorex doesn't improve the app per basic feedback received, it is my speculation that it will eventually lose a lot of customers as there are more and more better products out there with very competitive prices.

Closes at the time.. won't connect half the Time.. need to be able to fast forward and rewind and pause video. Can't use microphone on app to speak to people. Only will work from DVR. This app is the worst app I have ever download. Need updated to hear sound and rewind n fast forward on app. Please update

We have 4 cameras but can't view all at the same time. You have to cycle through each camera and it will only work if your phone is on 4G/3G if it's connected to the same home network it crashes and locks up. Seems a poor app for home CCTV. Plus the app is ugly. If your charging the prices you charge lorex for your CCTV systems then your apps should reflect this price. This is worse than a cheap Chinese system app you could buy off eBay.

I ended up with 4 cameras, and my problem is the speed to open the app to live feed or the recorded feed. If I had an emergency and had to open the app to see what or who is at my house it would be too late by the time the app opens up. And another issue, half the time, the app says bad feed and will not open feed. Other times, it keeps spinning to open the live video and will not. So the idea of the app is good needs lots of update for user friendliness and speed.

It works when it wants to, when i review events, i could only watch one clip, then the camera disconnects and not able to view the event. I would have to close ap and reset. And half of the time the cam doesnt load up and my connection is prefect. Ap needs work. Lorex sux and so does there customer service. Will never do business with them again or revommend anyone. Stay away!!!!

So far so good. Works fine and the quality is good! I just wish i could fast forward and rewind recorded video. If you can make that happen that would be great!! Update 2/17- The app needs fixing. It takes a long time to load or doesn't load at all. Black screen when trying to view video and still no fast forward during play back...It takes way to long to view video on phone! I will be looking for a new app that supports my camera's. Update 3/20/17-The app only loads less then half of the time when I am away from home.. Come on LOREX fix the bugs and update the app! Update: 6/17/17 This app is in need of some updates. Lorex has not responded to any off the issues, I guess they don't care if people take their business elsewhere. Update 12/8/17 This app is in need of an update! The last on was in 2015... Come on lorex update the app!!!!

Bought the Lorex camera system with a view to have remote monitoring. The App has only been used for a few days but seems OK. It isn't perfect. Sometimes fails to connect and has stopped a couple of times. Overall it does what I want. Allows me to view live or playback recordings. I think when all the bugs are ironed out it will be great. I look forward to upgrading this to a five star review.

It needs work it keeps popping up showing an event when there is none. Should have option also to erase video and fast forward there should be an option also to set motion on or off when was the last time this was updated

This app is by a wide margin the worst app I have on my phone. It hasn't been updated in more then a year, but very obviously has bugs in it. For instance it does not ever save the video quality set for a camera and always reverts to medium. The video quality is fine though not as good as the monitor that came with the cam. It is nice that it will play over a closed LAN, however a complete rewrite is needed, especially seeing as they've released new security systems that specifically utilise this app.

Wow what a pile of garbage, doesn't save to SD card anymore even after fully wiping the card, video sometimes works, other times fails constantly. Basically your paying for a product that doesn't work as advertised. Do yourself a favor to anybody thinking of buying lorex... Don't! Simple. You'll regret it like so many who have bought their systems. Lorex your officially so bad Ive actually purchased a cheap Chinese version and it runs way better. And that's saying something

The app was better last year for me. Keeps crashing this year. It's very inconvenient and making me rethink different brand of cameras next year.

This app is easy to use, but really needs a way to save videos to your phone. It's useless without it! Would give it 5 stars with a save button

Would be 5 star if you are able to choose your own notification tone to distinguish from other notifications on my device. Not able to view events remotely ????

Live feed works fine but viewing event all I get is black screen. Defeats purpose of purchase.

I dont know why everyone is down on this app. It rocks i love it no prob what so ever. Maybe they are drunk when they try to use it.

The lorex device got an update last night since then i dont get alerts thru the app please fix.

The company will not return your phone calls I've had problems for the last two days with this camera system that I just had installed they will not contact me back there's a lag in video feed the video feed is grainy and I cannot get it on my home computer to operate it it will not allow me to do such things this camera system is horrible run for the hills if someone offers you to buy this

I really wish they would update this app. It doesn't look like it's been updated in 2 years. Love the fact I can connect and see my cameras when offsite; I like being notified when an event triggers the camera. I wish I could sort the events by date and by camera.

I get alerts of activity, however when I try to playback the event I can only see one event for the day. Does not matter what link or event I choose.

I had no major problem with this app so far, however, I would really appreciate the events to show up with the latest date first instead of the oldest so I wouldnt have to scroll down to the very bottom to see the latest. On landscape viewing, the channel select goes away. Hope future updates will resolve this.

Closes at the time.. won't connect half the Time.. need to be able to fast forward and rewind and pause video. Can't use microphone on app to speak to people. Only will work from DVR. This app is the worst app I have ever download. Need updated to hear sound and rewind n fast forward on app. Please update

Closes when trying to open. Won't work on galaxy S5. Called support. They "escalated" it to someone else. One week later they don't have the courtesy to return calls. Where would it be if it WASN'T escalated ? 2.or 3 years? They don't return emails or phone calls. Their customer service sucks!!!!!

A few months ago the app stopped syncing the correct time and shows recorded times either one or two hours off. I have uninstalled and reinstalled the app and the camera system but never syncs correct time.

Every time I log into this app, my camera system reverts to vga quality until I close the app! That is not acceptable and interferes with the recording quality, so if you are using a tablet or phone to monitor your cameras, it defeats the whole point of HD quality. Customer service is nearly non-existent unless you enjoy creating support tickets that are not answered or hanging on the phone for over an hour, only to be cut off! Totally disgusted with FLIR / Lorex

Perfectly happy works as expected only one thing can't view multiple camaras connected on one screen on my phone (like on my monitor)? Instead I'm always switching back and forth on channels. 

The box mine came in (LW2962H) the video recorded barely plays. I get like 4 frames total throughout a whole 30 second video. The camera is CRAP, and the video quality is "eh" at best. Plus customer service sucks. I'll never be buying lorex ever again.

at the beginning the app worked as described, being able to see recorded events. Now it's black screens...an event was recorded but when I click to play it....nothing. Can we get some kind of fix???

I had issues in the beginning because I downloaded wrong app for my system, CS was trying to help with no luck. Eventually we caught it, it was the wrong app in my phone causing connectivity issues. Works excellent now

Worked good for at least a yr. Had some issues with unistall , removing device or just a simple off on to reset. Although now it won't reset tried all of the above as before to no avail. App says online but camera won't load. Here is the kicker though it works fine on my home network but not on my t Mobile 4 g. Am clueless to what next ? So basically my remote from anywhere in world is rendered useless!

Have a note 5 will not connect always says connection failed. Worked fine on note 4 with older operating system. You guys need to fix this problem with marshmellow

For truly remote use (i.e. you are not home and won't be home for a while), this app lacks at least two important features: 1. The ability to control the camera triggers from the app, and 2. The ability to delete or otherwise manage event (video) files. Additionally, the date/time search mechanism has not worked at all on my installation.

Still no good. no longer works on my note 4 phone, connection failed, unistalled, reinstalled, nothing. PlEase help

UPDATE: I gave it a little time with the default password and it must have synced up with my router. Now it works flawlessly. Give it a chance to go online, change password to something decent and connect.

I'm very un happy with this product I over paid for $350 for crap somebody broke in my car and I can't see nothing all I get is a still frame for 1 second WTF this product is garbage don't buy it don't even look at it what's the point of having a security system if it don't work no stars if I could hey lorex I got 2 more cars let's see if someone can steal those to so I can go more in debt with your faulty no good product maybe I can lose my job because I can't get to work but you don't care you got paid

This app is trash. It worked for a week or two perfectly, now it sends me alerts when there is movement detected which are totally useless since I can't view the recorded events OR the live feed. I know it isn't because of internet speed because it won't work on LTE cellular data or connected to wifi. I love the concept but the execution is horrible. As much as we spent on the cameras themselves, you would think that Lorex would put a bit of effort into developing the app that is a promised feature.

It works quick but only showing 1 camera at a time and I am having hard time deleting the alerts it sends to my phone.

This app is in pretty rough shape. It hasn't been updated in more then a year, but very obviously has bugs in it. For instance it does not often save the video quality set for a camera and generally reverts to medium. The video quality is fine, and it is nice that it will play over a closed LAN, however a good polish/update is needed, especially seeing as they've released new security systems that specifically utilise this app.

Would be better if the app allowed me to view recorded footage, and even save snippets on my phone

Worked good for at least a yr. Had some issues with unistall , removing device or just a simple off on to reset. Although now it won't reset tried all of the above as before to no avail. App says online but camera won't load. Here is the kicker though it works fine on my home network but not on my t Mobile 4 g. Am clueless to what next ? So basically my remote from anywhere in world is rendered useless!