Lorex netHD

Upgraded phone plus others. This program always crashed. Now it just does not work at all. Fix the app! We have emailed several times, no response.

7 months been waiting for a fix. I found IP Cam Viewer, version 5, Robert Chou, works great with my NVR 200's, all 16 cameras up. Much better Android app.

spent decent money for camera system to be able to remotely view but can't do that since it crashes can't even get one to work. spend some time to update the app

I was about to give up until I saw Ravi's comment. It really works. Download this app and go to top left corner, click on 3rd tab to add device. Simply change register mode to IP/Domain and enter your IP address. Then log in and you are set. THANK YOU for sharing this!!

Lorex offers great live support too bad they cant hire great app developers. hate giving bad reviews of products for good companies, but this app sucks

This app is horrible. When I first got my Galaxy S5 September 2014 about 6 months after the S5 was first real eased, the application did not work, Lorex support was unable to fix the problem, said it was a Samsung or Verizon issue, which it clearly was not. A few months later, the app must have gotten fixed by Lorex programmers because it eventually did work on my S5. However, since upgrading to Lollipop, the application is not working once again. Lorex programmers really need to stay ahead of the game and fix their apps, so they work on the latest operating system!

Lorex doesn't seem to care about their customers. They won't update this app to work with lollipop. I downloaded Swannview Plus and it looks just like this app except for the fact that it works with lollipop. This tells me that when it's time to upgrade I'll be looking into a Swann system.

After AT&T upgrade to lollipop for my galaxy s5, this app is completely unusable....... sadly I have an older system from lorex as well and that app works fine....... lorex support, please explain why this can't be fixed by now......

Reliable. But it wasn't clear that when altering the video quality on this app that it changes the recording quality on the nvr. Doesn't work with a nexus 7 tablet, can't see any images. I'd prefer to use this app over the tablet app which is a hassle to use.

UPDATE: Someone else mentioned this but worth stating again -- Swannview Plus app works with lollipop and is the same program as this one. Great work around for sucky Lorex. My original comments now follow: Lorex you have officially lost my business and I will be going out of way to let others know to avoid Lorex. Just embarrassing letting your mobile app be broke this long. Was a great app right up until the lollipop upgrade.

No idea when Lorex will offer an update. Use other cam viewer apps instead of Lorex or better still buy another system.

Horrible just like the other apps from lorex/flir. How about making them so they actually work.

After 1 year and 6 months of asking for a resolution to this issue...and after countless emails and phone calls... Lorex finally found the solution for android phones running lollipop. It involves them emailing you an apk file, manually loading it on your phone thru your computer, and running it on your phone. It appears to be a hacked version of lorex nethd stratus that is not available thru app store. It now works again on my android phone... after 1.5 years...yes, thats 1.5 YEARS!!!

Just updated my Samsung note 3 with android 5.0. Now loreX nethd crashes all the time. Does not work anymore...PLEASE PROVIDE FIX..

After up date, it automatically shut down the app. Plz fix this.

Lorex has now addressed the issue with this app for everyone running 5.0.1 and 5.0.2 (not sure about higher) by providing an APK via customer service. The APK updates this app to a version of Lorex netHD Stratus which does work on both platforms. ***Please note that I did not download Lorex netHD Stratus from the PlayStore as one is available but based on the comments there, it too seems to have issues. Lorex customer service provided the APK which upgraded this app. ***

Please fix your app to work with lollipop so I can change my rating back to 5 stars. I just installed swannview plus and it works great. Use the IP addresses instead of the Web address. Thanks to the person below that gave the to tip.

As soon as it tries to display video on Android 5+. Support said not to upgrade to Lollipop until they fix it - told me that 6 months ago!

Does not work with Lollipop Operating system after update. Please Fix. Lorex is taking too long to fix. For this, I would rate it zero stars if I could. UPDATE: Been several months since my lasts review. STILL NO FIX with Android Lollipop . I give this app a negative 2 stars if I could.

Guys download swanview plus use raw IP and base credentials and you are in! Thank me later

Anyway to remove the one star? What a joke, Lorex tech support is. Android os was upgraded months ago, but Lorex can't get their heads out of their a$$ to fix the app. I moved from their competitor for this? Wonder if enough systems get returned they'll figure out that their customers matter... App worked great until software was updated to lollipop. Can't understand how this has not been fixed yet. Please support your customers and fix the lollipop crash, then I will probably change this to a 5

I have this on an iPhone and Android, Lorex has some awful developers. How do you release an app that doesn't work with the latest OS???????

Its been 1 YEAR and 4 months since lorex has known this doesnt work with lollipop....10 months without the update...called lorex and they have no eta, no idea when they will fix it...needs an update to address lollipop android gs5, lorex has your money already...they arent in a hurry to fix this. The fix? buy a different security system from another manufacturer. EDIT : upgrading in december to swann security systems..., will sell Swann to all customers from here on out...problem solved...goodbye Lorex

I use the iVMS-4500 app which works even better than the lotex app. I reported the lorex app not working for months and even called technical support who couldn't do anything. The main reason I bought lorex was to view my camera remotely, finally I gave up and found a better app. Hope this helps until lorex fix their app.

No support. Sucks. Definitely won't be buying another lorex system

It works really well in 4.4. Images and videos from the system was clear and sharp. The iOS skewmorphic UI looks dated and make entering the time for the recording playback awkward to use. Now that I've upgraded to Lollipop, the app crashes and quits as soon as a camera connects. That's too bad. UPDATE - Lorex still has yet to release an update to this app. I wasted my money buying this system. The whole point of a network DVR is so that I can remotely view my property.

Paid 2000 dollars for their system told friends then they also bought. Now you can't view cameras remotely because they won't upgrade their software. Contacted them 15 times and they could care less. Don't by their product. Lorex stinks!!!!!!!!!!

After upgrading to lolipop the app stopped working. I made numerous attempts at contacting Lorex with no repesponse. I won't recommend Lorex to anyone!

Lollipop has been out for nearly a year and no update. Good job lorex.

Come on guys, Lollypop is not that new anymore. When is there going to be an update so that I can view my Lorex cameras from my phone? EDIT: Never mind, like many others here I switched to IVMs-4500 which works perfectly!

Lorex not interested in customers. They are falsely advertising in my opinion. It does not work on my Android with lollipop and it has been months since they posted they were woking on a fix. It looks like they forgot about it because they have not even posted a progress report. I dont think they are even working on a fix. It did not take any of my other apps this long to update

I guess they dont care for customers.. i've seen post since nov 2014, of this problem and still no fix!.. think im going to return my system for a refund from costco...

As other have said, doesn't work after lollipop. I have had my security systems for my businesses through lorex for over 15 years and make upgrades every 3-4...guess who is ready for an upgrade...if this isn't fixed by December, good bye lorex, nice working with you...

Galaxy 4 crashes all the time due to lollipop upgrade. Was working great before. It's a shame. I would have given a 1/2 star only because at least I have the icon on my phone.

Lorex was great until I figured out they don't care about their customers and won't fix their app for android devices. I am getting ready to add more camera's at my shop but you can bet they won't be Lorex!

They stopped supporting their remote viewing apps. They don't work after the lollipop update. Look into another camera system if you want remote viewing and good product support. Lorex turned into a joke of a company. So sad.

Does not work with the latest version of Android. It has been almost a year and there has been no update for lollipop. Thank goodness for Costco's return policy. Got my money back.

The FIX Download Swanview Plus it works with lorex basically identical interface just select the IP/Domain when setting up. Swanview plus works with the Lollipop Android Update.

Try is app. It will work with your lorex. Type IVS4500 in Google play store. Works great!!

Saw Marc's review for the Lorex netHD Stratus in which he said to try Swanview Pro app. I haven't tried connecting via device ID, but ddns mode works perfectly. The interface for Swann app and Lorex are identical. They must be using the same developers.