Logi Circle

- Received email quickly from support stating they were having issues this morning. Both cameras are back up and running and are working normally again. Thank you for the quick response and fix. -It was working fine yesterday, but when I woke up today it says I am offline and have no internet connection. I have reset my connections and am able to connect all other devices but both my cameras still have no connection. Please fix this as I have 2 kids I use these cameras for. Now it connects, but cannot access LIVE view. I can only access clips that have been captured.

Overall the systems work great.... EXCEPT when Logitech has server issues or some technical issue on their end. Now we are currently without baby monitors. They should be able to at least view live feed even if the servers for the cloud were down. Very inconvenient!!!

Now working - after server downtime. Normally works quite well. Only downside is that their is no official way to report server down type scenarios. I tried raising a ticket on their Support portal - but kept getting errors.

Was working fine even though it goes offline a lot but now, the screen background on my phone while using the app is green. I can't see anything but green. I can hear what it's viewing and I can even push the mic to speak, but can't see anything but a green screen background. I contacted support but have heard nothing back.

Need time stamp on pictures (or as another reviewer said on download, I haven't tried downloading but if an interesting event occured I usually took several pictures). When I took a picture of an event I want that picture to be time stamped. Other than that great

24/3 now insits i'm offline when i'm not! Update to original review below: Logi have been very communicative, much more than I expected from a large company, using screen prints and logs they have fixed the issue! Very impressive response, and software works well and as expected now. Orig review: Since the latest update only my iphone gets the smart alerts, the 2 android phoned don't. And viewing today, my iphone shows an activity bubble at 11.45am , my parents entering the room, the two android phones show no alert bubbles at all today.

It was working fine yesterday but when I woke up today out keeps saying that I do not have an internet connection. I tried with 3 different Wi-Fi signals and my mobile data and it keeps say no internet connection. I am still able to use my phones internet browser no problem

App was working fine until update. Camera stopped working immediately after update completion. Keeps bringing me to the wifi error page. Camera keeps flashing red indicating connection error. Tried reinstalling app, manual reset on camera, restarting phone, reset router, nothing works. Checked IP address to ensure internet and router is in working order. Tried setting up again on both iPad and Android phone. Very disappointed.

Supposed to be mobile but has to be 5-10 feet from router? Won't stay connected when in the baby's room upstairs and yet the office where the router is, is downstairs. Have zero problems with other devices and the router. Such an expensive tool for terrible wifi connections. If youre thinking about getting this, make sure you have a router in the room you intend to use it. Multiple cameras? Maybe you need multiple routers then...So bummed.

Questioning the reliability of this device. It's not letting me view camera live mode. It keeps saying I have no internet but I do I made sure wifi was on and working. I restarted my phone to see if that would help, then it said my cloud is undergoing maintenence? How often does this happen? Its 12:03 am where I am and my kids are down the hall, I need a reliable camera at night to keep an eye on them. Now I have to ... what? Stay awake and keep refreshing until their done with maintenence? This is ridiculous.

Having installed the app and camera, app continually indicates that I have no Internet connection, when I have both access to fast broadband and 4g mobile data. Makes the camera as good as a chocolate teapot

Would be nice to have alerts based on sound/noise - would make it much more useful for monitoring pets (barking). Would also be nice to allow for local storage/server options.

Circle works good. But...it goes offline, everyday. Not sure why, there's wifi, it's on the charging base, etc... says phone has no Wi-Fi, yet there is. Please fix app

Have had the Logi Circle for several months now. At the beginning, the camera seemed to frequently disconnect. Since the last major server upgrades they did, things are much more stable. The app responds quickly and performs well. Easy to use as well.

I like the concept and functionality of the cameras but they go offline too much for my liking, I have strong WiFi at home 200mbps + so this shouldn't be the case. Update: not working again saying My Circle Servie is under maintenance? So now my house is vulnerable due to the unreliability of Logitech. Still stands as of 2/15/17 smh every single day 1 of my 3 cameras stays offline for almost an hour worth of time every day between the 3. The one that stays off the most is literally right next to my netgear orbi router ($399.99 router) Update: more app issues and no cameras working at home again thanks to the poor servers. I will be selling my 3 logi circle cameras and not looking back.

Says theres no internet connected to my phone, all other apps using internet work. This makes me feel unsafe that I can not rely on this camera to work properly.

Currently having technical issues. I have tried connecting on three seperate devi re today(apple and android). App says my device is not connected. Wi-Fi and data is working on all my devices.

needs timestamp on downloads. it works well, i have no connectivity isdues despite being downstairs while my router is upstairs. the day brief videos are great while streaming them but useless once you download them as they drop time stamp. what's the use of downloaded vidro or pictures that cannot tell you anything?

App was working great untill my last Android upgrade. Now the smart location geo fence no longer works. Every time I pass by my camera I get an alert. I've gone into my location settings on my phone to be sure that it still was set to the most accurate location with the most inquiries, but still no fix.

Worked well for a few days but now I just get an error as soon as I open it telling me I have no internet connection when I do!

App is telling me my phone has no Internet connection. Tried rebooting, changing network. Nothing is working. Can't use my camera now.

Worked alright but updated automatically and now crashes as soon as it opens. Lame

Does not work properly. Keeps stating phone has no internet connection but it clearly does!

When I first bought the camera, it detected people and recorded. Now it will not detect people unless I pay for a subscription. Waist of money. Glad I did not purchase more than one.

Great camera and decent app but would like the ability (similar to the Arlo) to be able to share/revoke access for other people to view my camera.

Since yesterday the app keeps telling me that I don't have a Internet connection when I clearing do. I have tried everything to fix.

Very good app does what it's suppose to.

The camera worked great for 2 days and then today I have not been able to see anything since early hours this morning. The camera will blink green for short time every once in a while then when try to connect to phone starts blinking red again. I have good Internet connection. At this point sorry I paid out a large amount of money for this.

The app does the basic functions you need BUT a big caveat with this camera is that it's utterly useless without the cloud service. You can't automatically save the videos to your NAS or anything useful like that, nor locally view it. It has no IFTTT integration or any ftp type functionality so don't waste your money, there are better cameras that do more for the same money.

Overall the app looks to have most things covered, but the 3 second lag I have is ridiculous. I bought this to talk to my dogs, but they will have either stopped barking, or moved by the time I see the event to speak to them. My old DLink dcs222l is much faster. Will try for a few days, but might send it back....

Cameras go offline, always have to install and reboot Damon system. Price of cheap. Worked fine during 14 trial, paid for two cameras, now it hardly works. Don't waste your money

The Logi Circle app is valuable to this Gal on the Go! I love that I can turn the camera on/off remotely whenever I want. The smart alerts provide peace of mind knowing if I should be concerned over movement. Other notable features include: the speaker, night vision, ability to share album events, and day brief playback option. I was gifted the Circle to check on my dog's care while I am on travel due to past bad experiences with pet sitters. Additional perks are not having to worry about visits from my building maintenance while I am away, and correcting my dog's behavior via speaker if she does something naughty. I am very happy with the app's overall functionality and reliability. I have recommended Logi Circle to friends and co-workers.

I purchased last Saturday. I stopped working Thursday. I have reset uninstalled and reinstalled app still nothing. I have reset with paperclip clip. Nothing. Flashes blue...my wifi is working.

Have two cameras. One continues to go offline. If that was the last camera I was looking it and goes offline, I can't see the other camera without having to uninstall and reinstall the app. Getting pretty frustrating.

The Logi Cams are excellent cameras and if you ever need support, like I did, you'll find that Logitech support is more than happy to do everything necessary to make sure any issue is resolved in a very professional way, leaving you to scratch your head wondering why others aren't as great as Logitech in both products and support.

Big fan of the older logitech alert. The logi circle is an even better camera

Works great but camera keeps going offline and all the software is up-to-date

This app is great! Love this camera more than my Dropcam by nest.

Requires internet connection/upload. Where is privacy? Returning.

I bought one to keep an eye on my new rescue puppy I found on the street. The alerts are on point the free cloud storage is great. The video quality is awesome. Setup and operating the software is stupid easy. I haven't used the Camera on only it's battery so I have no comment. I also don't have high hopes for any battery only camera. Nor do I intend to use the battery only feature of this Camera.