Sprint Family Locator

Lost my phone and it didnt help in no way. It showed me the location where it was but couldn't tell me what house exactly it was at. My car gives me better view of where my car is then my phone. I wish they can have it where you can see exactly where the phone it and not just say its near here. It should give us point on where it is. Like if its at soneones house then it should point exactly whar house it is it so it can be easier to find. Please cone out with something better. I know there are lots of others who phone gets lost or stolen and it sucks expecially if you paid a lot for a phone.

Not accurate and unreliable. Low accuracy most of the time and shows information from previous day. Rarely spot on. Trouble shooted several times, by uninstalling, re-installing, powering off, resetting phone, removing battery and still lousy service and to top it off I am paying for something that cant deliver. Very disappointing to say the least.

IF YOU HAVE IPHONE TO TRACK DONT BOTHER. Even after doing all they say to do to get this to track an iPhone, it never gets me closer than 'medium' accuracy...which is somehwere around 500-1000 yards. Many times nothing comes back and it asks you to try again. Might as well get a free one...it cant be worse. Tracking android works pretty good though.

This was the third time downloading this app on my Android phone and each time it performed just as poorly as the last time. My daughters have iPhones. And each time IF it was even able to locate their it was within a half-mile radius. This app did nothing but cost me money. I am getting an iPhone so I no longer need to rely on any app. A move I have fought for several years.

Thank You. The telephone acct owner should Not have ask their own phones 2send an ok response. Esp on iphones, waiting 4my kids to respond gets frustrating. Tho, this App is awesome & it works very well. The controls are easy enough for a 4ur old to use. Thank u, 4the peace of mind...

More times then not I get a low accuracy message when trying to locate my children. It will also show them in wrong locations. A few times it showed that my children were in a different part of town (miles away) when they were at home with me. Very disappointed

It's pretty accurate WHEN it works. I have a full signal and many times it will say service is unavailable. Not very helpful when I'm trying to find someone that I am concerned about and signed up to the service for. Very frustrating!

I hope I do not have to depend on this app to save anyones life. It takes forever to locate and sometimes never locates even if the person being located phone is totally charged and location is on. It sucks. Technology has come too far for this weak operation. I pay for this service. It should be more reliable. Very frustrated!!!

Before it was updated I could pin exact location. It would let me see even where in a building. Now it just gives a radius. My son lost his phone and it said it could have been anywhere within a 20 mile radius. Needless to say we didn't find it! There used to be accuracy now there isn't. Why the change? Very upsetting!

It gives you the city where the phone is but the area is too wide. I had to call the police once because my daughter was missing and when I tried to locate her through the app it was not accurate. It was very scary. Thankfully I was able to find her, no help from the app.

Every weekday I have a safety check that runs for my 14yo daughter. Every week day it comes back with "located within 4567 yards of this area " so I try and pinpoint her myself of course. Then the service comes back with "cannot be located" her and I have sat several times together to try and message and connect and link the phones via the send a text through the app itself and still nothing. What a waste.

This is the worst locator app there is. I have wasted my money having it. Sprint is just stealing my money. This app gives you a radius of about 1,000 yards at best where your phone is. DON'T THROW YOUR MONEY AWAY!!!

It helped me find my daughter's phone and keep an eye on her when she left with a friend's family for the day. She wasn't answering her phone so this told me she was on her way home. It also helps me track my hubby's travels. He's a truck driver so since he can't use his phone while driving I can randomly check how close he is to have a warm meal waiting for him. It may be silly but it's the little things. ????

PROs: It's reliable and I absolutely love the safety check feature! CONs: It's not very precise and will sometimes come back with up to a 1mile location radius which is not very helpful. Its also more expensive than similar carrier apps and playstore apps

One night my wife never came home. I text her to see where she was and she said she was going to be at her friend "Mabel's" all night. I had my suspicions that something was amiss because she had been very guarded with her phone and acting distant. So I activated the application and found her at her ex boyfriend's. She is now my ex-wife, thanks to this handy feature.

Not a good app. Can't locate my daughter's phone which is right next to my phone. 9/10 times this is unable to locate my daughter's phone. I really wanted to like this app, but definitely can't. Free apps work 10x better.

Called twice to cancel my trial, both times was assured that they removed it. But i still got text and email messages saying different. Can be useful but right now, im being scammed to join...

This APP IS THE MOST FRICKIIN AWESOME APP I HABE EVER SEEN AND USED! THANK YOU.FOR HELPING GET ANSWERS NEEDED TO KICK THE PUNK ASS TO THS CURB AND TAKE HALF OF ALL HE HAS!

My kids go to school across town, this app lets me know when to leave to pick them up at their bus stop so I don't stand there like an idiot atntheir stop for half an hour when their bus is late. I don't panic when it is late, I know exactly where they are

Gives ALOT of false responses. Have to run program at least 3 times to even trust it. Even then not 100% sure to trust it. Needs work. Or is it the network?

Very slow to load. For a paying app, it shouldn't be so slow. Update 12/17,, had to reinstall this app. For a paying app, you would think it would work better than the free ones. It is slow to load and the locations are such a big area. It did help me narrow a search when looking for a phone.

Very inaccurate. My child right next to me will be shown 15 miles away. My own phone is the only one that shows location accurately, out of 4 phones. I know where I am. I can't trust it to show be with any reliability where my family members are.

Last year it was extremely accurate. Showed my son's phone down to the exact building. This year, it ALWAYS has LOW ACCURACY. It shows the phone could be anywhere in a 20 block radius, which is pointless.

Not very accurate. Now It wont let me cancel it. It takes me to different links but i end up in a circle!!! Can someone help cancel by subscription!!

Not as good as i had hoped it would be. It only works less then half the time. One day it will work fine in an area, next it "can't find address". Sometimes it just refuses to refresh to find the most recent location. No matter how many times i back out of the app and reopen it. ALSO....several times a day it just wont sign me in. I type my password correctly up to 10 times before it finally goes thru. Very very very unhappy with this app

Gave very inaccurate readings. Told me 3 times my daughter was at a hospital when she was actually at her friends house.

Lately I frequently get messages that the service is unavailable when I launch the application. I keep have to close and relaunch it to finally get it to work

Pretty good app, sometimes it gives a general area of location instead of exact which isn't very helpful. Can this app be fooled by the fake gps apps?? Please advise, Thanks!

Accuracy is really bad and quite often is completely wrong. I get the impression Sprint doesn't care. Better than nothing, though, so I begrudgingly give it 2 stars.

I think this app is great me and my mom went to conn. To visit my aunt well on the way back we lost her cell phone so we pulled into a truck stop rest area i put the family locator on it pointed to her phone to be inside the building i asked the workers there if they seen our cellphone they said no I showed them my locator and told them that it said that it was inside this place the did a Search of the building nothing showed up in the search so we gave up I gave them my cell phone number in case they find my mom's cell phone. I went back to the car mom had everything out so I started to put the stuff back into the car and lo and behold her phone fell out of her suit case. I thought it to be funny it never left us

Horrible app.. Pay to have peace of mind & it's never accurate. Not even close! Says my child is 3 streets over when he's sitting right next to me. It's not worth $1 let alone $6

is horrible. 1200 yards is not accurate. And when the location set is at school. Still says my daughter is home.

Have had this app for about 8 years. Has not changed much in 8 years, and location is hit or miss lately.

Useful app under exigent circumstances. However, this type of app invites the control freaks who spend their free time spying on their kids. I'd rather find a hobby like stamp collecting.

Doesn't work. Says we are in a completely different place than we actually are. We have tested on gour different phones. Useless.

I actually really like this app... It can be spotty sometimes but it actually helped me find a lost phone not once but twice ????

Thia app doesnt tell me exactly where my teenager son located ???? i need and want to know exatly address where my son located every time.. can u guy fix this issue..

For weeks now, this stupid thing has been completely unreliable. I hit refresh to get a current location and it just spins forever then takes me right back to the last location and time I got a response for (hours, days, weeks ago depending on the kid). I'll try to test it by "locating" my OWN phone that is currently in my hand running the application and it will tell me I can't be located because the device is off or not in range. Really? Because I'm on full bars of 4G plus full range of Wi-Fi and I'm actively running the application. I don't know what changed, but it's become completely useless.

Because it shows locations where the circle n dot r where that prrson shuld b somewhere else, confronted that person n also chatted w one of ur tevhs, if jts not accurate, thrn there r problems.

Tricked me into downloading, said it was "high accuracy" but was always way off, not reliable at all, then when trial is over it's nearly impossible to get cancelled! You can DL and set up from just your phone but have to get on PC, reset passwords, just through hoops just to cancel. So annoying for an app that doesn't even work!