Localphone International Calls

Calling from the app no longer works on newer versions of Android and hasnt been updated in 4 years. Contacted their support and they dont seem to care. I was basically told that I have to accept it or go somewhere else. Their rates are good but they dont care about their service or customers and therefore wont be getting any more business from me.

The call quality is poor on most calls. The WIFI mode is very unreliable, and the call drops very frequently. Only a certain number of contacts can be added (say 20). If any contact is called, which was added after 20th, it will ask us to enter the pin.

Worst app ever. If I could give zero stars, I would! Used it for 4 years, had countless issues, especially in the last 3 months. Don't even bother!! I've found another app with better connectivity and cheaper rates. Ciao

This app makes big claims but simply does not work. Doesn't recognise wifi or data network. It used to work in the past but now they have totally screwed it up. Is this progress? Not worth 1 star but couldn't choose less. After many years using it. I have now deleted it.

I recently topped up on my credit and cannot make any calls because every time I attempt to make a call, it kept disconnecting and said the system is not connected. My phone's Internet is great but the app does not allow calls to be put through. Please sort this out if it's a bug or reimburse my money if nothing can be done about it.

The free call was perfectly fine. But after i loaded some credit I was no longer able to connect to anyone. Customer service have informed me that a standard security lock is in place until after I submit valid ID and utility bills. Other services I have used have never asked for this. Sounds dodgy to me.

Keeps logging out itself and sometimes remains logged in. Weird behavior! And the other party can't hear you no matter what.

*No calls possible on WiFi or 3G* Since I changed my phone and reinstalled this app, I can not make any call using WiFi or 3G connection from Android app. I have tried to use 'Route A' as well as 'Route B' but no use. I can make calls using local numbers though but that's not what I want. Otherwise the service is very useful but it's app always has some issues. Once they are resolved, will rate it for 5 stars. *Note:* Probably this could be an issue with latest Android 6.0 which is installed on my phone.

Hi, Updated to the latest version. Went abroad ad had specifically requested a hotel with Wifi so that I could use local phone. Wifi did not work and ended up using roaming minutes. Wifi calls not even working in home country. Not a happy customer at all. Please provide a fix or provide link to the the previous version so that we can use the older version which works!! Need this ASAP Thanks, T

Calls work over 3G and WiFi, SMS fine too. Call quality can never be perfect over 3G but that's not the apps fault. Very pleased with it. Remember localphone is possibly the only VoIP provider that allows you to set any verified phone as the caller ID. So calling from the app shows my office number. Mobile stays private.

I used to have this app on my iPhone with no problems- a few connecting issues here and there but nothing major but since I swapped to samsung in September it had never worked! Not a single phone call had connected on this app.. Absolute waste of time. Uninstalling it today.

Defeats the whole objective if its nice website. We need 0203 numbers to be display as well but not make calls from your app using rubbish WiFi poor quality non QoS enabled network by default . Please sort this app display the 0203 numbers like your website. We are getting frustrated in using website on mobile browsers to use your website for numbers. Sort this app Plz and display the true local numbers to your customers.

It simply does not work 90% of the time on my Galaxy S4. On wifi it does not work at all! There is no sound options in Windows app, therefore no way to choose my headphones and mic. This program is indeed a good idea but very poorly implemented

It use to be good..but it was costy. ..now it's bad and costy....u guys now deduct more then 6 p a mint for pakistan. ..not to forget the one pound we pay extra for every 5 pounds top up

Its horrible. I haven't been able to make a single call even after I've put in 5 pounds. Now my money is stuck And I still can't call my folks. Terrible app.

Its cheapest app ever. I tried to install on my another android mobile version 5.1 but it failed to install and ERROR CODE 505 getting everytime. Currently i m using this app on my samsung galaxy 4.2.2 android version. Kindly fix this problem asap. Thanks.

Everytime I try to dial using localphone app, I hear no rintone or anything...but suddenly the timer starts and I cant hear a thing...the receving party also informed me they cant hear us as well. The app does not work! Waste of my money.

Such a useless app..wasted my $10..call doesn't connect. .n even if it does, there is so much of disturbance n i cuts within few minutes..Samsung galaxy note 2

Voip only, no callback. Type user/pass everytime. Not too efficient on permissions. Will improve I'm sure. Edit: FYI iPhone app is better. Although android app is a shame the company itself is really good

I had $8 and aftr 1min call it was left with 0.28 cents. My wife also had the same issue a week ago. We ain't buying no more credit thanks.

I been using this for the last 4 years. Overall good experience but mobile app. is terrible ! no call history - sometimes not get connected Dear Localphone: Please update the app. to get more user friendly. Thanks, Majid

Please send your complaints to the support team through the site. They do respond to those queries. They have replied to mine. This app is filled with known bugs and they are just not fixing them. On the other hand the iPhone app is much better.

Keeps crashing. Balance does not get updated instantly. Sometimes it shows zero even when I have enough credit. Needs a lot of work. The phone service itself is good but app is necessary to manage numbers.

I've been using Localphone for the past 5 years and the service has gone from one of the best to really really bad. That's about their service. This app was probably designed on Android 2.X and never updated for either UI or UX. If this was another app, I would have uninstalled right away. The app has no way to call any of your contacts from the phone, either. The app is buggy. It forgets login each time I restart. The list goes on. I'm searching for an alternative and I think I found one.

I am calling frequently but usually switch to the pc version as the app on Android often can't connect the call but charges me anyhow, other than that, i call Cuba with the pc version and the line is good. Please update the app to get rid of these annoyance

Does that for as long as as I have had the app installed which is the last 1 year. Very frustrating. Call quality is deteriorating with time

The app still charges you for one minute even if u talk for just 5 seconds or maybe phone goes to voice mail. I wouldn't recommend it to anyone. This app needs update and they should start use per second billing not robbing us blind.

If caling to India.. would recommend it. Am using it for a while. There are minor bugs which I can live with. . The customer service isnt bad... overall decent one

When I am calling cant hear the sound from both side. And my balance is deducting.

After update its stop make call over wifi even I tried re install no luck. I m using this service from last 4 years but now I very disappointed :(

App was awesome but a bad customer service. I happened to make calls that i get no ring on my side but they charged be saying it was connected and for few cents that they were not ready to credit. I've to quit.

Will give 0 stars if i could. Topped up my credit and can't make calls. No sound on both sides and the money is going.

Prices are good but the interface is crappy. Can't edit contacts if you try to edit two contacts in a row.

Just dosent work with Android 6.0. Was a loyal customer now forcefully moving out.... Tried reinstalling the app, but didn't work.

When on WiFi, the call continues but the other party cannot hear and neither do I, but still the call charges are levied. This is disappointing

Rubbish...but have to finish using the credit (money already paid in) in the account ..then will stop using it forever! !!

The call quality is poor on most calls. The WIFI mode is very unreliable, and the call drops very frequently. Only a certain number of contacts can be added (say 20). If any contact is called, which was added after 20th, it will ask us to enter the pin.

You cannot install this android app if you have installed csip simple for local phone incoming number, because it gives you error 555 and installation fails. Either you can have this app or csip simple in your mobile such a shame. Hope company will fix this bug.

I've been told I have no free call because my destiny call is so expensive so, How can I know if It works properly? Unistalling...

Used to work well before (did not mind logging in again and again) but now I can't even make a call. Going to contact customer service to see if they can give me a refund!