PBA Flex Claims

READ THIS FIRST - IMPORTANT PASSWORD SETUP INFORMATION

For added security PBA Flex Claims doesn't use your PBA Benefits Portal username and password. To setup your mobile password:

* Install the app and launch it on your mobile device.

* Type your ID number from your PBA ID card into the username field.

* Type your mobile validation code (first initial, last 4 digits of SSN, and 2 letter abbreviation for the state you live in) in the password field.

* Follow the steps to setup your final mobile password and enter your security question and email address.

Once setup is complete you can use PBA Flex claims to view your account balance, submit claims, submit receipts, and view account activity.

Additional help materials are available at pbaclaims.com/support.htm. If you have read the instructions and viewed the video and still have questions, feel free to contact PBA Mobile Support by phone or email at 1-800-435-5694 or mobilesupport@pbaclaims.com

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen


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