KP HRA/HSA/FSA Balance Tracker for Android
Had the same problem as previous review, login doesn't work? uninstalled
can't log in - it just says my password is expired but no info on how to re-set.
Can't log in
My login that works for all other KP sites does not work in the app. Pretty much renders this app worthless and I plan to un-install this waste of storage space.
An app this bad is probably an unsecured app. I don't even feel safe knowing my information can even be retrieved from this app. I have nor been able to login since day one. I just emailed the support email listed in the app and the EMAIL BOUNCED! I didn't type in the email I clicked the link, no mistakes made.
Can't log in....waste of time
Cannot login, I hope this is corrected. This would be a very helpful tool.
I agree with the others. You can't log in using the log in info from the website so what's the point?
An app this bad is probably an unsecured app. I don't even feel safe knowing my information can even be retrieved from this app. I have nor been able to login since day one. I just emailed the support email listed in the app and the EMAIL BOUNCED! I didn't type in the email I clicked the link, no mistakes made.
THIS IS A USEFUL APP YOU JUST HAVE TO KNOW HOW TO USE IT CAREFULLY.
Login and pw doesn't work. Uninstalled
Your login is not the normal login. Fix this issue.
Don't download until the fix the app to match with your login... Suppose to be easy and convenient but its not... Only gave one star because of the fact that they have a app... You just can't use it...
You have to contact Kaiser Health Payment Services (number is on the website). Your user name is not what it says on the Mobile Access page. So you have to ask them for your actual user name and password. Once they set up the password, you need to log in on the website to change the password. Then you can use the app to log in with the username they gave you and the password you just changed. Once you get in, you can see your accounts, balances and claims. That's it. Doesn't even seem to be a way to upload receipts. (Maybe you can if you add a new claim - I don't need to do that.) But you can see your balances which is probably the most important thing for the app. Do everything else on the website.
Had the same problem as previous review, login doesn't work? uninstalled
Cannot login, I hope this is corrected. This would be a very helpful tool.
It kept saying my ID or password was wrong. Uninstalled!
Don't download until the fix the app to match with your login... Suppose to be easy and convenient but its not... Only gave one star because of the fact that they have a app... You just can't use it...
You have to contact Kaiser Health Payment Services (number is on the website). Your user name is not what it says on the Mobile Access page. So you have to ask them for your actual user name and password. Once they set up the password, you need to log in on the website to change the password. Then you can use the app to log in with the username they gave you and the password you just changed. Once you get in, you can see your accounts, balances and claims. That's it. Doesn't even seem to be a way to upload receipts. (Maybe you can if you add a new claim - I don't need to do that.) But you can see your balances which is probably the most important thing for the app. Do everything else on the website.
Had the same problem as previous review, login doesn't work? uninstalled
Cannot login, I hope this is corrected. This would be a very helpful tool.
It kept saying my ID or password was wrong. Uninstalled!
by Y####:
Why have the app if you can't use it.