Benefits by BASIC for Android
App just keeps closing out will not let me log in
I used to love this program but now beginning about a week ago it says it is no longer up to date and I need a newer version. I come here looking for a newer version and one does not exist.
Cannot use app. I need to update but no later version is available
I have had one out of five attempts in the last few months not work bc of this.
Payments are cutoff with out notice. Nowhere on the app does it say your account is on hold due to missing receipts. Had employees go to use their card, which says nothing about account on hold. Had cards denied in life threatening situations. Stay away!!!!!
Found my claim received, processed and approved. I'll be able submit my claim and upload receipts via the app next time.
There is a bug in your app. I trust you will fix it? :)
Cant get past password update
Wont let me log in, keeps asking for pass code update.
Previous versions worked great. I could monitor funds, submit receipts, etc. The new update just goes to a password update screen and shuts down.
W as not available for Texas
Was good but then kept asking for password update..now no longer working :(
App just keeps closing out will not let me log in
You can file claims and check their status. 1. But the receipt functionality is uninutitive. 2 The receipt function is not always available and when it isn't there are strange errors instead of a user friendly error message.
W as not available for Texas
This app allows me to view my account and the status of my claims. More importantly, it allows me for file claims from my phone and submit receipts using the camera. I have already filed and received funds for no fewer than five claims using nothing but this app.
I can add receipts to claims already filed by snapping a picture of the receipt with my phone, but I can't start a claim on mobile app. Must be done with home computer. It's nice to see updated claims pending and accepted. I can also view funds I have left.
It works
I like quuck access. Didn't know about app until spending the morning jumping thru hoops with my laptop. Both are way better than my wife's archaic system. Will know more over the next few months.
I like this app. I am able to quickly see the balance on my account. Make sure that my deposits went through and check the status of my claim. Althouh, I do wish I was able to submit claims.
This app worked great the first time I used it, but now I keep getting errors whenever I try to submit a new claim.
I thought I might be able to submit claims with the app, but no, there's no option for that. There's virtually no reason I'd need to be able to log in to my account to view transactions and balances from my phone. This app is pointless, and I'll be uninstalling it.
by Y####:
Was good but then kept asking for password update..now no longer working :(