LICMobile

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It provides only the most basic functionalities expected. The thing that irritates me most is my account never stays logged in. I have to log back in each time I need to check something. Also along with IRCTC app, this is among the dumb few on Internet where usernames are case sensitive.

Everytime one needs to type the policy number and a long form. I was unable to make payment despite 8 trials. It goes back to home page if you open the messages to look for the OTP or if you rotate the screen. DON'T WASTE TIME WITH THIS SARKARI APP. Uninstalling.

Every time you pay premium through it , it will shiw transaction failed and money will be deducted from your account. Whenbyou call customer care no one will pick phone and it will take you 15 days minimum to take refund from these people.

I already have a login to the web portal. When I tried to login using it, I am only able to view the policy. Not able to make any payments towards it. For making the payment I have to come out and go to Quick Service section where I am required to key in the policy number every time which doesn't work properly as well. Highly user unfriendly. Uninstalling..

This app could have been of great use if it was built properly. Poor quality UI, meaningless app flaw and tons of Bugs. Can't even pay policy's premium after logging in. Pls remove this app from playstore to stop wasting customer's time.

Is anyone from lic tech team really reading the reviews here or has this been completely outsourced to some third party company and never looked back. It's a shame for an organization whose wealth is supposedly near the entire budget of a state to have such a poor app in today's world. Request to please do something and improve the app. Not even able to login when the same credentials work well on the portal but are not getting accepted here.

Don't if apps get released before proper testing. Is your IT department listening? This bad experience starts from login screen. If you have released another app please communicate. A lot is left to be desired. Don't expect this from a premier financial institution of this country. We trust you treat us better.

My experience with LIC India app and web are worst. LIC is more profitable company, still thay are not bother about customers. Government telling like pay through online, but licindia site is not opened, how can I pay

This app is only good to have information about your policies. It is one of the worst app interface I have came across. The back functionality is useless, premium pay options, policy detail option are not optimally tuned, for user interface

Once we login only thing we can check is policy detail and premium calendar...there are no further options to pay premium or check premium payment history or download receipts. And why should I remember or enter policy number when I am logging in with my user ID and password... Doesn't it defeat the purpose? Also there is no logout option...

Poorly crafted app. When LIC is such a big company then why can't they make a useful app. It shows how are caring their large customer base. On papers LIC has app to boast about but in reality they give a damn to their customers.

I made the payment through quick services option. Money got deducted from account however I did not received any payment confirmation from your side. Also I'm unable to reach customer care. I request you to please cross check and confirm my payment

Very third class app & lic website not updating even not pay online payment easily big company but not spending money on website & app maintaice helpline no also busy alwyes. Very frustrating experience. Shitt

LIC hai par bilkul sahi nai hai...I want details of premium paid by me in last FY which my agent doesnt think important enough to send me. I thought i could get this online but as usual what can you expect from useless government companies. I would prefer to give negative rating but unfortunately its not available

The app works like a web page but erroneously. It sometimes shows a back button, at times it doesn't, if I hit the back button in the mobile then the app logs me out. Poor...

Lici tech team, did u ever test the app b4 introduction to cust? Build ur software testing team or if u have one then replace them with better team. Seriously pathetic. I use all official & paid apps. I never been frustrated like before.

Money gets deduct bt premium never gets pay . We need to do call and follow up with banks nd lic team. If you can't create app thn why u make it available for public use. Just to add extra headache to end users.Kindly ask ur developer and testing team to create full proof app. Pathetic....hope u would have no stars to gv

Not given enough thought on navigation.Why person has to chose amount after entering policy number.There is no log out option.This is definitely a brain of some Babu working in LIC

Too much buggy. Almost useless. Keyboard occupies important information/data entry fields while using app. Paying premium online needs huge skills and patience. It is designed to make impossible for use.

I need a policy. so I selected Quick Services > Register for policy. after filling my details it shows "Unable to process please try again later". I wasted 2 days with this app.

Didn't expected such a poor work from LIC, very poor applet when India is going digital. Better information and better service can be gained by calling an agent rather then using this app.. Disappointed..LIC is profit making company and not spending too provide better facility to its customers even website and SMS facility are worst...

This app is irritating. I am an lic agent and use this app for premium payments and checking my clients policy status. I can't receive the digital reciepts of premium payments and can't able to check the policy status. This app needs complete overhaul. Please do it asap. Thank you.

I don't want to waste my time writing too much here. Totally rubbish app. Don't use online services or pay your premium using this useless app. My amount was deducted from bank but transaction was failed without any failure transaction no or details. I have no clue for that transaction except amount deduction from my bank. Totally Waste of time, and lot of effort. I am waiting for refund, 7 days over but no refund from lic. That's affected my other EMI payment from my account. Uninstalling this rubbish app.

Not lets u do transactions (although there is an option for it, but the page hangs every time while i proceed for payment), not lets u enroll your policies!!! Lets you do nothing properly except viewing your enrolled policy status!! LIC website is far more better!! Uninstalling this crap!!

Lic should Learn from other government apps like UTS, NTES, IRCTC. I am unable to see anything in policy details. This is one basic. Don't do transaction with this app.

Linked policy list should have name next to it for easy identification, preferably amount as well. Asking capcha for every step is useless. Should have a home page button. Screenshots on playstore does not match. Policy Calendar is good. Should have tab for paid & pending policies for payment for current fiscal year, a single screen for all policies like a report. Should have a provision for saving atleast username if not password. Pressing back button of mobile,logs out, that really frustrating.

LIC doesn't bother to rectify the app even after the feed back given by users. Friends don't waste time. Use it desktop n pay.

There is no option to pay the premium calendar itself.Need to come out and enter the policy details for making payment in quick services option.I have used this app in Windows Mobile it was very useful and good compared to this one.

Can't expect better then this from such Orthodox old generation govt. People mindset in today's digital era. Waste of time. Session expires in a minute. Server portal always under pressure. No useful friendly functions. Giving huge amount of money to software providers for such unproductive least features app. Even other free lic apps are better & user's friendly then this. Looks like Feedback of users are thrown into garbage or kept unheard.

Policy details shows premium due date but the same is not reflected in the premium calender.. Also back button directly logs out from the app...

Worst app. Do not waste your time in trying. If you want to spend whole day typing the captcha and login details, this is the app you look for.

It crashes after payment, at the time of generating the payment confirmation and receipt. But sometimes LIC confirms the payment by reverting it on my mail ID. Need to solve this problem otherwise no one will trust this app.

Not at user friendly not having the paymnet option once i login as registered user. And if press back then i get automatically logged out

One success after many trials, every time fill the form fails while payment. no option to give negative star or else I have given it.

Don't understand how c grade app is designed by India's largest insurance company. I think there must babugiri and bribe involved with app developer . Its better to not have app than such hopeless app.

LIC better discontinue it. It's nothing more than a DRAFT version with meaning less forms, pages and navigation. With 10,000/- anybody can build a way better app.

Worst and useless app. Everytime you need to type policy no. When you back, again to enter user name password. Such a big organization, could not able to develop good user friendly application.

After logging in and entering the policy details in the 'Customer services' section, the "Policy Details" page shows absolutely nothing. It's just blank. Tried a lot but still not shows up. Disappointed!

Back will take u to login page. From logged in page there is no provision to pay the premium. Even though I enter the valid email, it complains about the email id