LG Laundry Smart Diagnosis

LG Laundry Smart Diagnosis Free App

Rated 3.24/5 (335) —  Free Android application by LG Electronics, Inc.

About LG Laundry Smart Diagnosis

LG Laundry Smart Diagnosis
-LG Laundry Smart Diagnosis application works with LG appliances* that are equipped with the Smart Diagnosis system. It allows you to troubleshoot your appliance without placing a call to the service center. Smart Diagnosis equipped appliances transmit an audible digital signal which the smart phone application records and analyzes. The application then provides you with troubleshooting Steps based on the information transmitted by the appliance.

*LG Laundry Smart Diagnosis application will only work with LG Washer, Dryer or Dishwasher that has the SMART DIAGNOSIS logo.
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Please read carefully prior to installing the application

If your phone is not listed above, the LG Laundry Smart Diagnosis application may not run properly on your device, and may cause errors. We recommend that you do not install the application, and check back at a later time to check compatibility with your device.

If you encounter an error while running the application, please power off the phone and try running the application again. If the problem persists, please uninstall the application, leave a comment that includes your device model and the OS version, and email smartthinQ@lge.com with your bug case and we will attach it to your bug report and investigate the issue.

To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://opensource.lge.com .
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon email request to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the product.

How to Download / Install

Download and install LG Laundry Smart Diagnosis version 1.1.0 on your Android device!
Downloaded 50,000+ times, content rating: Not rated
Android package: com.lg.apps.lglaundrydiagnosis.global, download LG Laundry Smart Diagnosis.apk

All Application Badges

Free
downl.
Android
2.3.3+
n/a
Not
rated
Android app

App History & Updates

More downloads  LG Laundry Smart Diagnosis reached 50 000 - 100 000 downloads
More downloads  LG Laundry Smart Diagnosis reached 10 000 - 50 000 downloads

What are users saying about LG Laundry Smart Diagnosis

J70%
by J####:

Just get brand new washer+drier (2016 model). It does not recognize beeps regardless of the country I have choose. LG seems to be making worst apps for smart things. Try Quality Assurance.

N70%
by N####:

Smart Diagnostics v1.1.0 — Checked the app on a new LG WD14024D6 washing machine and it displays three tests with no faults found. That's good given I have no problems. Interesting to see what it says if I do have a fault.

S70%
by S####:

I live in a remote land known as Canada. It's a small country that not many people have heard of. Hopefully someday LG will recognize us as a sovereign nation. It's an app to help you diagnose broken appliances and the app itself is broken. Honestly guys, try a bit of quality control!

P70%
by P####:

this app only for diagnosis... not available if want to dowmload wash cycles ... i was able to find correct app doing a google search for lg smart laundry&dw apk. im in canada

S70%
by S####:

Doesn't work at all. Loaded app, failed after 1st attempt and won't load again. No Canada or US country choice. The only way this horrible app gets more than a 1 star rating is if the designers have been putting fake 5 star ratings up...which it looks like they did, Sad......does LG not read these reviews or care?

S70%
by S####:

This app is useless for what it is supposed to do. As some have pointed out it links to LG Smart Diagnostics. Is LG listening? it deserves **0** stars.

A70%
by A####:

US and Canada are not in the list to choose from and my dishwasher manual says to download this app and I can't select a dishwasher...only a washing machine. Absolute fail.

E70%
by E####:

Can't select Canada. Tells me my DRYER has TOO MANY SUDS error. Someone at LG should be fired immediately. You should be EMBARASSED at putting your company name on this garbage.

S70%
by S####:

Doesn't work in Canada. If you're going to market products with this functionality and the app itself doesn't work, might want to stop it or tell the sellers it doesn't work.

N70%
by N####:

How very odd that you don't include Canada or USA as an option in the select a country setting... Deleted

B70%
by B####:

Why this so called app doesn't have CANADA listed is beyond me. Absolutely ridiculous and completely useless app for my new washer and dryer. This was an immediate uninstall

B70%
by B####:

Terrible instructions . Cant get machine to make this fax noise..app doesnt have US or Canada? Common LG respond to someone!!! Fix this expensive feature

K70%
by K####:

Garbage. No Canada country option? Really? Are they trying to close this division down on purpose? I suppose they think we wasn't our clothes in the river still.....

L70%
by L####:

The error message is "Unfortunately.... stopped" - how telling.... P.S. Found a way to launch: only from the Play Store! But, Canada is not a country of choice in the list.... :(

D70%
by D####:

Can't sync up with my washer. Keeps failing to record the signals no matter how long or however​ many times I have attempted to do so. What's the point of the feature if the app isn't even working as it should? Disappointed. I hope you will work on this app feature, otherwise, buying a particular model of appliance for this reason is a waste of money and time.

O70%
by O####:

What is this fail

S70%
by S####:

Cannot select US or Canada

S70%
by S####:

No Canada or US Country listing? Wtf . Doesn't deserve 1 star.. Deleted.

S70%
by S####:

Fix all the issues below, then maybe ill download.

S70%
by S####:

Somebody should be fired for not including Canada or the USA. Where is the quality control when finalising an app before release?

J70%
by J####:

Gives me an error when I open the app. Unusable

S70%
by S####:

In the app setting says select a country. Canada is nowhere to be found.

S70%
by S####:

Gave me an explanation of what was wrong and how to fix it

E70%
by E####:

Than I will give my Opinion

S70%
by S####:

Wow this is the last LG I ever buy.. Not only is my washer crap so is this app

S70%
by S####:

Can not start the app ,and does not have Canada in the list

S70%
by S####:

The app does not launch. Please fix it asap

S70%
by S####:

Canada isnt even listed. Where is tag on option?

S70%
by S####:

Lol doesn't have Canada ??

S70%
by S####:

Sms ,contacts , phone history... To wash clothing ?? For real ??

S70%
by S####:

No option of refrigerator

X70%
by X####:

Lggggg no1

S70%
by S####:

Does not work at all on my Galaxy S7 Edge. No country selection for Canada. LG'S setup information for enabling NFC appears to be for its own phones, not Samsung. Just crashes. Waste of time installing it. LG are you listening?

S70%
by S####:

Just bought LG dryer, and the air flow sensor keeps going on. Had the installers come back several times for the problem. Then thought let me try this app. To my surprise LG doesn't recognize Canada & the U.S. as countries...they sure recognize our money though. They should be embarrassed and fix this app. ASAP. Its totally useless to us here in Canada.

B70%
by B####:

OE1 code error....not draining within 10mins..

U70%
by U####:

If I select Romania the program will stop responding. If I select UK it will work just fine. Tested with 3 different smartphones. Please fix the problem !!!

U70%
by U####:

The app doesn't open also my refrigerator has this feature but I found no exclusive app for refrigerators ..

S70%
by S####:

The UI is good, though its failing to record.

Y70%
by Y####:

Than I will give my Opinion

P70%
by P####:

Dont waist your time with this app.


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Rating Distribution

RATING
3.25
335 users

5

4

3

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1