LG Smart Laundry&DW

Got it to work with Galaxy S6. Better without case. LG please add a steam only to washer cycles. I recently had to have my 6 yr old LG washer replaced with a new washer. My old LG washer had the steam fresh cycle on the washing machine that I used constantly! It's saved me so much on ironing. I prefer the washer cycle vs. the dryer steam cycle as it worked much better. I miss that feature and hope it can be added for tag on feature.

Washer and dryer are great, no complaints there. It's the SW on both the units and the App that are the problem. The washer and dryer should stay connected to the network and be controllable at all times, including from another location. The App takes too long to use, I just want to start the cycle and get notified when load was finished. I am able to start the appliances but I could have hit start on the appliance faster, and then there was no notification the cycle ended. That would have been nice.

Unsure why so many people disliked. Worked fine for me. Easy to set up and to connect to appliances. Followed the instructions in the user manual. I did notice that I had to hold my phone more toward the corner than in front of the washer and dryer to get it to connect. Once I discovered that I had no further issues. It also worked with my otter box case still on my phone.

THIS IS THE WRONG APP VERSION UPLOADED. THE GLOBAL APP ACCIDENTALLY FOUND ITS WAY TO THIS PLAY STORE ENTRY, WHICH IS WHY IT IS MISSING TO MANY FEATURES AND DOESN'T MATCH THE SCREENSHOTS. LG, PLEASE UPLOAD THE CORRECT VERSION!

This app is horrible. I've created an account and the next step tells me that the login/password is incorrect, and when I change the password I get the same response. I spent $4,000 goddam dollars on this laundry set, so someone from LG had better contact me immediately with the solution.

It does what the description says. Hence the 2, but what is the point of the app. Less cycles than the washing machine has, can start it quicker with the machine. Doesn't even let you know when the load is done. Love the washer and dryer, but the app is all wet and dirty.

Nexus 6P. ASUS RT-AC68U router. Can't even get the app to connect to my home network. Yes it's 2.4 ghz. Yes I know the PW. I tried everything. Guest network. Simple password. reboot phone multiple times. Reboot router multiple times. Disabled firewall. Everything. Hours. Called support. They actually had me watch a video while on the phone covering downloading and installing the app! Like a 40 second video or something. Once I explained (again) that I already had it installed and that it didn't work he gave up. Sorry, nobody here knows anything about it. I can call you back ... yeah that was three days ago... UPDATE on 08/09/2016 - I just installed the latest version and I was able to register both the washer and dryer. BUT! Trying to do anything with either says they are OFFLINE. Ha ha! Baby steps?

I don't understand why people complain about this app. It works well diagnosing my washer and dryer and the cycle set feature is convenient. The download cycle is helpful as well. I wish they would update with more cycles.

App is fine but …more functionalities would make this even better. The biggest problem is the incorrect description of Tag On location on the manual. It is just less than half feet away from logo on the washer/dryer. That makes it very annoying to find the right location to get it connected. LG should make this thing right. So basic but very crucial to make this app work and to make UX best.

I have the new Samsung GalaxyS7 and it couldn't find my LG Inverter Direct Drive True Balance front load washer that has the tag on spot! I wasted precious time on this app!!

Not smart, just gimmicky. A smart washer would prevent the user from leaving clothes in it. Rubbing a phone on a washing machine to get stats isn't helpful.

I installed the LG Smart Laundry and connected to my new top load LG washer and matching dryer. App installed fine and connected to both appliances after touching my phone to the "Tag On" area of the control panel on the appliance when prompted. Hopefully I don't have any trouble but if so, I'm hoping the smart diagnostics will be helpful. For now I can look at the last 10 cycles I've run on each device, start custom cycles by selecting them on the phone and touching to the appliance and other interesting functions. I just started a washer "tub clean" from the app because it said it was time. Pretty nice.

Crashes every time I try to add my smart appliance. It's not even the same application as the photo! I'd give it 0 stars out of 5 if it were possible, LG really needs to fix this problem!

I installed this app to use with my dishwasher, only now after an update it no longer works for my dishwasher. Dishwasher is no longer a listed appliance.

The app crashes every time I try to add a smart appliance.

App is a cool concept and it works great on my phone, but I would love it much more if when I used tag on to start a cycle on my washer or dryer it would set a timer to let me know when my laundry is ready. Our W/D is in the garage and we don't hear the end of cycle signals.

There's no reason to push a badge that takes over the entire phone and causes the screen to remain on at all times when it could use the built in notification system.

Every time that i tried to get in it said "this app has unfortunately stopped"

Records the diagnosic audio, but then tells me that it failed. Every time.

The application is supposed to cover dishwashers but yet there's none in the product list. When you open the app it doesn't even list dishwasher it only says laundry

Download and set up is easy but once I registered it doesn't give me option for download cycle only thing I can do is to do diagnosis. I have option on my washer for download cycle but I can't get it on the app and how to connect them two... please help

If you're buying a LG washer, don't do it in hopes the app works! It stops working when you input what type of washer you have. Every time! I plan to ask LG for a partial refund!

PLEASE DISABLE WAKE LOCK ON PUSH NOTIFICATION! Everything else works as it should. But when a cycle is done, my phone wakes up, and the display shows washer/dryer complete - and then the screen stays on, killing my battery if I don't notice it right away.

Have tag on, on my washer and dryer. Tried app on three different phones no luck..trash

Cannot even use it. GARBAGE!!

Terrible app that crashed as soon as i set my appliance.

cant even add a washer without the app crashing

Crashes every time I open the app

Will change my review after i tried it out and download a dri fit mode

What about pet items? There are settings for baby, food and beach but nothing for pet beds or blankets.

Works great just make sure you have NFC on and tap it on your dryer and washer and it will work

This app as of today (8-16-16) has zero support for dishwashers. I am uninstalling.

Where do you select a dishwasher. I thought that was what the DW stood for

It really sucks just like everything LG

Doesn't work

App hang and close

No dishwasher option

crashes

I was able to download the app, register washer and dryer, run a diagnosis on the washer, and download a cycle for the washer all within 5 minutes using my Samsung Galaxy S6. You have to register your appliances before doing anything with them, which the app prompts you to do and walks you through. The NFC setting will need to be turned on on the phone as well. If your appliances don't have a "Tag On" logo you may not be able to use the app. The logo was on the upper right corner of both my appliances.

After not using the features of the app and just using my machines for months, I was disappointed to read the reviews. I decided to use the app anyway and I'm so glad I did. If you are having issues with the actual Tagging, remove your case and try again. I had to rotate my phone slightly and it worked on the first try. Downloaded the cycle I needed and haven't had an issue since. Registration was a breeze. Works from wherever I am in range. [Samsung Galaxy S6 user]