City of Lake Worth

The entire system this connects to allowed me to log in once, but now fails to recognize me at all. Not sure what changed, but it's extremely frustrating.

Several issues

The new updated app is very good. Makes Bill paying fast, accurate and easy. Customer service is lightning fast and polite. They live hearing from their users.

Upgraded program and features. Super better performance . Really like easy bill pay.

Very convenient once you update username.

The app no longer works at all for me service is unavailable is all I see when I log in.

Although there have been a couple of bugs in the app the support and dedication in getting problems resolved has been second to none

It keeps saying access to my account information is unavailable

Terrible. Never works. Always says failed. Then have to go to computer enter same in and goes thru. GARBAGE

Keeps saying I have the wrong log in info.

Doesn't recognize credentials.

All you can do is log on but that's not gonna help pay the bill. So u r gonna have to waist gas drive to the location with no parking stand I forever line. Pay $2 for them to do their job on top of the high rates and fees. How convenient is it for them that the app doesn't work. Unprofessional tall need to go ahead and let FPL buy you guys out I dnt know what their holding out on retirement lol.shame shame you think as much as they charge they would have top of the line tools NOT. Sucks, wack. Inconvenient

This new "UPDATE" is messed up. Will not recognize anything for login user id. not my account number not the email, and there is no contact info to get help for making the app work. Need to fix it if you are going to promote it on a utility company site. Tried deleting and reinstalling after a complete reboot of the device and still does not work.

Ever since the recent update I can't login to my account through the app at all. Says incorrect credentials but if I use the same exact credentials on the full website it logs on with no issue

I thought PBCCU had the worst online system ever designed, but this pile of steaming crap takes it. You would think these idiots would make it easier to give them money.....

Worked fine 1st few times but now it never recognizes credentials. Just need to pay my bill folks, why is it so hard to do this?

Can't login keyboard won't pop up note 3 tmobile

Do not waste your time. This app does not work.

Needs a lot of work. starting with recognize users login credentials