KnocKnock - Home Services

Waited the whole day until 10pm as told by the online customer service chat named Rina but nobody came to collect the laundry. Lousy service and app. Do not use.

Lost n Torn my stuff

Good, efficient and convenient service.. saves the hassle of carrying dirty laundry to a shop and then going back to collect once cleaned and ready...

Disappointing. Ruined my silk shirt, and attempted to haggle over a ridiculous sum of $2.80 when I offered to accept a sum as compensation. Service recovery was very poor.

Great customer support! Always responsive!

Great service

I have been using the service for quite some time now. Their service is superb and my laundry is back in good condition. When i have enquiry their customer service is very attentive and helpful. Thank you knocknock for taking care of my laundry.

The current version can't be updated on my S7. The previous version works well.

this app help me a lot...the services is superb

Easy to use and laundry was collected and delivered timely as per schedule. Thank you!

Service used to be good, however recently my clothes are all stained. Not one, not two but all my white and light clothes are stained. Some are brand new. I don't care about compensation, nothing good will salvage my clothes.

It was very disappointing. I had sent all my curtains for dry-cleaning and had scheduled them to be delivered in a week's time. When I checked the app in a week, it reflected that I had scheduled it 3 days before (ok I recognise I might have scheduled it wrongly, but I don't think so). Anyway, I texted a guy who had called me to ask about feedback on the app after I had placed the order as it was after their office hours. They were very helpful and organised delivery for me in the first slot of the day and I took urgent leave to wait for the curtains to be delivered because we are moving house on a tight deadline. However, the curtains did not come on time and I have to go back to work now. The end.

Great App! Easy to use! Improved tremendously since the first time i used it and they constantly adding new features!

Nice apps, nice service,

Very user friendly. Would recommend to friends!

Very excited to use it. App was easy to used. Sent in my. mattress topper and they ruined it. Had two holes, still got the check to send back. Tried to salvage. But once it's lumpy it's a goner. Absolutely horrendous job done, the service and follow up was very disappointing. I had to keep chasing for compensation. And it's not even enough to replace my mattress topper. On top of that, they request me to remove my bad review on their FB.

and why I cannot log in again is deficult make me irrited.....

I paid for premium service for my NEW shirt and NEW tux to be dry cleaned. My white shirt came back stained! My tux came back with creases ironed in! My family warned me not to try this service, I wish I listened. They will help u stain ur brand new clothes and iron in creases for u. They took over 1 month to compensate me (a very small sum compared to the price of my clothes). It is very difficult to contact them. There are many better companies who will also pick up and deliver to your door.

The code was send to my phone but when I keyed in, its always error and states no such code...I resend for code and same thing happened again. pls advice

After sign up I could not login after entering the security code. Please fix this immediately. Now able to login

Have tried to wash a few times, they are very fond of clothing, the protection of the clothes well, wash very clean, is a good experience.

Says "no working internet connection" on wifi. Unable to set delivery date (returns to the previous screen when you either select the type of home or press Confirm). UPDATE ON 3.0: I can neither login nor sign up. So the update is worse than previous version. Unusable.

they left my laundry outside my door without informing.... the wrapping after wash ... is not constant... bad quality control.... delievery keeps mess up and waste my time.... having to wait... few times...

The pickup was on time and the action taken were very particular!

Totally disappointed! Curtain dry clean for note than one month. If I don't call the company and ask for my curtain. I don't know if the curtain will come back to me. Try at ur own risk!!!!

Its really hassle free and even if there is hiccups here and there, they rectify the issue asap...

Pick up and drop off service is awesome. Friendly couriers and flexible timings.

Staffs is helpful and friendly. Prompt to services n enquiry. Highly recommended!

Happy with the laundry services. Staff is extremely friendly.

Staffs is helpful and friendly. Prompt to services n enquiry. Highly recommended!

Error message first then auto shut down. All while i am trying to update home address. Please ensure apps is working well before advertising services thru letterbox brochure

Very unique way of laundry service, instead of bring over to the shop, someone will come down and collect from me! :) A must try application!!

No point of this service service as I can never place an order to start with..

A must have app. So easy to make reservation for my laudries. :)

New way to do ur laundry.. very fast and easy to use...

New way for laundry services.

Useful and highly recommended! A+

Highly intuitive and useful! Highly recommended!!

Awesome Apps! Handy to use.

The app doesnt mention that the service doesn't allow for pickups in certain areas so you can unknowingly make a booking with an address they don't serve and get charged for it. Only found out after I called them to be told that they will not be picking up my laundry. No follow up whatsoever on their side.Their so-called one man customer support is hilariously unprofessional - he seems to have a short term memory failing to follow up on anything unless I remind him.