Kickserv

It was generally good, until the latest update. Created more bugs than it fixed, and that was across 2 different versions of Android. Now it's buggy/frequently crashes/cannot finish jobs at all at best. Won't run at all on the other

Keep working on it! At this stage, Simple Moves uses only the web interface ????????????????!!!

Solid

Organized my piano technicians in the field. Excellent!

Severely limited functionality when compared to the web app. As a matter of fact, the mobile friendly web-app is much better; even after considering the UI/UX issues that come from trying to use a web-app on a phone. Please, please, please release a robust mobile app ASAP!

Unfortunately this app shuts its self down everytime i try to log in. Bummer. My company just started using it.

Horribly slow

Not intuitive at all, tried on computer, wasted 20 minutes finding right algorithm to schedule customer, got confused with million useless functions. Then decided to try mobal app since they should be more user friendly and have less functionality, another 10 minutes of wasted time. And they seriously want money for it? Would not use it for free.

The app is fine. Only annoying issue is I dont need to be notified 10 times for the same job. Can't stand that. Notify me once and that's it.

Third try is the charm! The current updated version of the app is now applicable enough to have my employees use out in the field! The interface is user friendly, the app is stable, and quickly trainable for new employees. Note: the app is designed for the technicians in the field rather than for administrative use since the app does not have any filtering capabilities (i.e. filtering to see only certain user/employees' events for the day). With that in mind, this app is perfect for ONLY technicians in the field that DON'T HAVE PERMISSIONS GRANTING THEM TO VIEW OTHER EMPLOYEES' SCHEDULES.

None

I wish the app can just workwithout glitches

I've been with KS for a couple years. Seen alot of positive improvements. Bummed the app isn't what it should be, but it will in time. Sooner then later i hope. Great price but I'd pay more for a strong app and map, which is the main reason I came aboard 2 years ago. Reach local should allocate more funding. Great support!

I just get a grey screen on my android. This is very frustrating because it defeats the purpose of my company using this service. Please update the functionality of this app for android users.

Don't judge kickserv for its app. App is only useful for those with technician status and all the events for the day a laid bare for specifically them. The app is useless for administrative purposes. For example, our company currently has 409 events for just today, and filtering the events are pointless with the app. Kickserv on the other hand is a great service/scheduling software with the best bang for your buck. Its website program is MUCH better than the app.

horrible app, has almost got me fired from my job more than once. Some days its slow some days it doesn't work at all. For a while it was good i was getting reminders about jobs etc, then one day it just stopped. Office guy says it takes him over twice as long to do estimates compared to quick books. The only person in my company that likes it is the boss everyone else hates it

Stupid waste of money, time and effort. Takes away one of two jobs the office personnel have. That's a plus answer the phone and schedule jobs and the app could pay for it self ... brilliant. Super easy user friendly navigation with cute emojis to boot. Loving it. Billing, estimates, incorrect service times and personnel information easily accessible remotely with two bit security firmware versions no update is going to fix. But there's definitely no need for improvement on this app keep up the flawlessness

It's made my company more organized and anything that can do that, even in the slightest way is worth investing in. Some kinks need to be worked out but all in all good

As far as ease for dispatching and scheduling from desktop to phone app it's not user friendly.

The app runs into an error every time I want to add a price to a new item in an invoice or in other instances which I haven't pin pointed yet.

Doesn't open. Always crashes. Never updates schedule. Jobs get lost. Now i cant log in. Fix this junk guys! So agrivated and frustrated!

I love the layout but I am extremely farsighted so I need the ability to zoom in or have font size be larger. Need contrasting title bars between text & backround. Need to be able to call & copy from top page

I wish the app can just workwithout glitches

Having issues won't open stays on kickserv screen

I spent many days searching for the best crm online, hands down this is the greatest application for a service company

Mobile app keeps quitting, can't refresh or logout.

Solid app

Getting better

Still working through the kinks

App needs to serve my needs and therefore my techs needs. They need the service data accessible. Logging on to web takes extra time. But overall, I like it. I have confidence app will get better.

Customer Service and help is phenomenal and very available! Exactly what we needed for our Contracting Company!

Not sure if I'm missing something here, but it would seem to me that I should have access to the additional contacts of companies we have in out database.

One of the biggest disappointments with this software is the lack of reporting capabilities. For example, let's say I want to generate all of my customers for the next two weeks.... I will need to set up a report with fixed dates on it. If I wanted to run a two-week report let's say in the middle of the week or next week I would need to go into the report and modify the actual dates and then run the report. The Excel file is time consuming to format into our existing paperwork norms.

This is not upgraded version, some functions are missing.

It works great for the field. Very user friendly

App doesn't allow you to schedule a job at all

It has a lot of views but lacks control over some things. Like who is assigned to work scheduled from the phone app. The Web application I use is top notch.

Online program is great. The app needs a good refresh. The whole interface doesn't work very well.

Love it!

Not sure if I'm missing something here, but it would seem to me that I should have access to the additional contacts of companies we have in out database.