hereO

Worst app worst watch....no directions sent on how to use them therefore both of the watches I have are not working. Worst customer support and service. Sent emails in correspondence to getting the watches turned on and no response. As this product is to help kids the service sucks. Considering going the watches are 200 a piece and not cheap I expected more.

App keeps crashing upon log in using my sony xperia z5.

I have tried resetting password multiple times but still cannot get into app.

Bought 2. 1 doesn't work. No helpline and company doesn't answer emails, except for the automated reply.

After some delays I got my watch. The batery life is something they got to work on (I use stanby) and yes, it doesn't work inside metal constructed building - I cant get the signal from inside the school where my kid is, but I get the last confirmation when she enters the school zone, also when she exits it. The alarm function is down for now but I'm holding my breath. I contacted their customer service , and they always - every single time - contacted me via email inside 12h and answered my questions.

It is awesome but i also have one question if i order one watch will i be able to get another one?

I've ordered this watch a while back and after trying it out, it doesn't locate ever, the battery life is not 60 hours like they say it's 24 hours if you're lucky and the watch is way too big for a kids wrist, not comfortable at all. I'm currently waiting for the KiGo watch to release I expect that to be way better

I downloaded the app to my phone to test it before spending 200 on the watch for my autistic daughter. So far it has only tracked my location away from home once and it was incorrect. Please fix the expensive product.

Ordered the watch before Christmas 2015, website stated: notifications will be sent if watch is removed. Got the watch today, WELL over the 60 day period they said for delivery and now the website says nothing about notifications if it is removed. In custody battle, therefore, the watch is useless to me. I needed it specifically to notify me if it was removed, and that is the only reason I purchased it.

Update 12-July-16: new firmware released for watch has extended the battery life to about 10 hours so has become more useful. Also now able to download the Hereo .apk so have been able to install on 2 devices that were previously 'incompatible'. Much better. Original comment: Useless watch, useless app. I ordered with kickstarter and after multiple delays we finally got our watches about 1 year late. Still have never used them because (1) battery life is 6 hours - so useless for a day. (2) unable to install the app despite having 6 android devices (3) no promised app for web, windows or windows phone. Haven't even got as far as testing them because it's just too painful. What a waste of time and effort. Simple rule in business - don't promise something you can't deliver. And yes, I have contacted them for help and wasted my time with that too.

Nice app to track your family s location

Literally a lifesaver potentially.

Cannot locate 99% most of the time

easy to use

Can be better

Good

Works on Android Marshmallow now. Still not as nice as Life360, but the app is specifically made for use with HereO watches so perhaps I shouldn't hold that against it too much. Ideally the HereO watches would be compatible with Life360. That would be nice.

I received the watch for my daughter with autism and after I charged it and sync to my phone, it synced (load), the it cuts off by itself and I'm not able to see her location at school. I have emailed the support and still haven't received an email back. I am not pleased at all with this. I thought this would help because my daughter attempts to leave places all the time.

Had a very good experience with the watch and app but watch battery is on the down side

I had a connectivity issue and HereO have emailed me to resolve the problem with extra credit. Impressed

Keeps getting better!

Although I'm still waiting and disappointed on the delays for my GPS watches, I must say that I'm pleased at how the app looks and works. They definitely put a lot time and thoughts into this. Well done. Only question I have is when adding a family member, they receive a link to create an account. Do they need my hereO account PW or do they create their own and still get merged as a family? Not specified. Thanks

hero

I used this app. The transparent overlay on the map , gets darker for every tap on it. I think the overlay is being regenerated. My device is moto g2 . to reproduce the issue, go to the map page , zoom until you are able to tap the overlay alone and not the profile image.Now continuously tap on the blue overlay. Occurs when I already have a friend added to my group.

Works great i have Samsung S4 and it looks great The desing is awesome and the app is very easy to use.

(UPDATE below) Works pretty well, but I have a couple issues on my phone (ZTE Zinger): * Occasionally, it'll crash when you first open it. Re-opening it gets you going. * The "invite" button is off the bottom of the screen when "Family" is selected. No way to scroll down to it. Likely due to the small screen on this device, but really, the app should be able to handle it (like every other app). EDIT: After an update, I'm bumping this up a star. Devs are on the ball and fixed my issues. Once the hereO watch for my child comes and works as advertised with the app, I'll bump it up to the full 5 stars. Can't wait!

Doesn't work. Have been using Life360 but that stopped working after last update. Downloaded this after reading all the positive reviews but again just doesn't work.

amazing!!! very easy control and great design!

Amazing app!

Although I'm still waiting and disappointed on the delays for my GPS watches, I must say that I'm pleased at how the app looks and works. They definitely put a lot time and thoughts into this. Well done. Only question I have is when adding a family member, they receive a link to create an account. Do they need my hereO account PW or do they create their own and still get merged as a family? Not specified. Thanks

Although I'm still waiting and disappointed on the delays for my GPS watches, I must say that I'm pleased at how the app looks and works. They definitely put a lot time and thoughts into this. Well done. Only question I have is when adding a family member, they receive a link to create an account. Do they need my hereO account PW or do they create their own and still get merged as a family? Not specified. Thanks

Pretty good app, easy to use. Not as many features as Life360 app, which this seems to be almost cloned from.

Fantastic!

As some others have pointed out, there are other apps, such as Life360, that are more feature rich, this is a pretty good start. The Push Notifications don't seem to work too often and it's hard to tell if the Update function on the map screen is actually doing anything, but it does the job.