Jimmy John's Sandwiches

I used to use this app all the time. Now it constantly crashes and is literally impossible to use. I have tried reinstalling and sent multiple data logs. Will give 5 stars if this is resolved. Otherwise, it's completely useless.

Generally very good and easy to use. I find it difficult to manage different cards on file, especially when there is an updated version of the same card. A more obvious way to update the card info and a card nickname would make this a 5 star app.

Information in regards to the CEO of Jimmy John's has come to my attention. Due to the horrible conditions employees must endure and his in humane treatment of wild life I will no longer support or give this company my business. This app is garbage due to the fact that it supports a very deplorable man and company.

I meant to edit my first review not delete it. I just wanted to say how happy I was that Jimmy Johns got back to me on my review so quickly. The app still isn't working but I'm going to happily change this to 5 stars when it does. I know this isn't intentional and I'm glad to see their team was concerned and responded so fast.

Love the simplicity of the app, and it's ease of use. However, it frequently stalls on me. So far, this has caused me, on occassion, to add double the items to my bag (but I pay attention, and correct that); however, it (luckily) has not ever submitted my order twice...yet...though the final submit sceen is usually where the stall happens. I always check my email for a confirmation before resubmitting. It is faster to just go to the webpage and order there.

The only thing I don't like is that there is no option to pay cash upon arrival, definitely a set back. Can't tell you how many times I've had to erase my order because I forgot that wasn't an option.

I think it was fine in its last version. It WORKED great then. Not now. Something you changed caused big problems. Upon check out the app crashed, when I brought it back up, it didn't know my addresses... Even after logon. It called up Google Maps which promptly locked out all user input .... I had to trick the phone into the restart screen. You have some patches to write!

The worst app of any delivery service I use! Jimmy John's is great but the app is terrible and always has been. Why do I need an account if I'm going to pay cash for a single sandwich, and then the app won't even let me make an account. I live Jimmy John's but this is simply too much BS hassle...

Old app was better. The checkout is more complex than before unlike the "What's New" claims. instead of a simple selection of payment and tip. they have made submenus that slow down the ordering process.

There are two stores about a mile away on either side, and it tells me there is no store that delivers here. I order online about twice a week, no problems. Stupid app

Very easy to use. The only thing I would suggest is a "Further instructions" box. I noticed I wasn't able to choose a different cheese and it would be nice to be able to ask nicely in an instructions box. Otherwise I have to call the restaurant and it defeats the purpose of the app.

Downloaded it just to say the owner of this company hunts big game in africa. He kills giraffes, lions, rhinos, what ever. Make him go broke

Simple to use app to order food when we don't wanna cook, or get out and about..fresh, tasty food delivered in no time at all. I've never experienced any problems.

So convenient and easy to use. My girlfriend and I order Jimmy John's all the time when we feel lazy and want food quick. Quality can sometimes be spotty depending on who's working, but the app itself works great!

The app continues to crash when I try to check out. This is happening on multiple devices I have used and after reinstall of the app.. reports made and no responses or changes

Recent updates have fixed the issue with the final order screen hanging causing double orders. App runs smoothly and allows for full customization of your sandwich. They're always freaky fast and my sandwiches are always delicious.

Great app, smooth and easy to navigate. The only bug I've encountered is at checkout the app would crash, but still completed the order (Galaxy S7 Active). Had to check my email for confirmation because of crashes at checkout.

It was a fine app when it worked. However, for months now, every time I try to check out, the app fails. I've tried reinstalling, restarting the app and my phone, and nothing seems to work. No feedback I sent has been responded to.

Boycott this business for the sake of all endangered wildlife. The MF CEO spends his profits killing trophy animals that are endangered for his own thrills. Anyone with a conscience would that see that is wrong and unforgivable. I only installed this app to show my disapproval on this cretin.

Quick n painless haven't had any issues I've used this app nearly every week 2-3 times a week for nearly 8 months if not longer no screw ups no messed up orders.... The sandwiches are freaky fast and so is the app! App is almost as good as the sandwich lol

Love the food, friendly staff when there, but their delivery practices are screwed up and loses them more business than they realize. They'll drive past my street to deliver, but won't deliver here. I've heard of this happening so often, I'm convinced whoever is in charge of mapping out delivery for the company must be mentally impaired. As a result, my patronage at Jimmy John's is rare. Therefore, I have no need for the app. Uninstall!

The app itself is cleanly designed and operated well. My complaint is that when you go to a Jimmy John's to pick up your order you have to wait in line and then ask the cashier for your sandwich. This undercuts the potential time savings of using the app for take-out. If Starbucks and Panera can have your app order waiting for you to pick up without standing in line, why doesn't Jimmy John's do the same?

Very easy to order. So important for our household, as both of us are handicapped. The app is great, wish the store would add salads, to make the meal a little better rounded. But I love the, almost as much as their sandwiches!

App is broken, crashes at checkout. Been this way for a month... I guess I won't be eating Jimmy John's any more... so sad...

The app mostly works great. Found an issue where I didn't get charged for the tip. If you enter a custom tip, hit the back button, the tip shows up in the total, but then doesn't actually get charged after submitting.

Stopped working. Goes back to favorites when try to check out. Oh well, used to use it all the time with no issues, guess it's time to find a different place to eat.

Simple and speeds up the process. My only dis- like is that you can't request no ice in drinks. But because that is very minor I give it a 4 out of 5 because it lags at times.

Worst phone app I have every seen. Kept crashing. Hard to add more than one item. Charged me for delivery as expected, then store calls me asking why I had not picked it up. Had to cancel order.

This app is terrible. It never saves my account info, tells me it doesnt recognize the combination, and when i try to reset my password they send me a link THAT JUST TAKES YOU BACK TO THE JIMMY JOHNS APP, EVEN IF YOU EXPRESSLY OPEN THE LINK USING A WEB BROWSER. Jimmy Johns. Please fix your F-ing app. All it does is order sanwiches. Its not that hard. Thanks.

Their commercials don't lie no matter where I am in Cincinnati, I can always get a crazy good sandwich freaky fast. I love this place it might be simple but I like that. The fact that they keep it nice and simple makes it so much easier and faster. I just wish that they would maybe branch out a little bit and expand their business. PS keep up the good work.

Won't let me add important information such as delivery or pickup location, or credit card info. Pretty much the info needed to order from an app. Please fix

This app is just as flawless as their delivery service and the quality of their sandwiches. Because of these things this app is on the front page of my phone. Jimmie Johns reigns superior to all sandwich shops period.

My girlfriend and I used to order Jimmy John's all the time through their site, and the app makes it extremely fast and easy to get our orders down and sent out. Fast app paired with fast delivery and great food/service makes for a great experience. The only thing I dislike about the app is that I didn't download it sooner.

Installed the app just so I could give 1 star. They advertise a "customer appreciation day" but the only have 1 store participation out of dozens in a city millions. I guess they don't appreciate their customers that much. BTW, I live ~1 mile from a store, but no store will deliver to me.

Everything is so convenient on this app! I am so busy at work sometimes and will run home for a quick dinner. I can order a sandwich at a red light due to being able to save my sandwich as a favorite and my card being saved. Theres nothing like walking into your house and your lunch arrives 2 minutes after you. Great for quick lunch breaks!

The app has been broken for months and I cannot place an order. This is just junkware that is taking up space on my phone. Save yourself the trouble and use the mobile website instead. This is a failed marketing campaign that they have abandoned and ignore problem reports to fix errors... This app used to be great when it did actually work.

I used to love this app but, ever since the required update, there is no way to pay by credit card. When you select add new credit card, the next screen is blank and has no options. I don't always have cash and this completely removes the convenience of the app. I have reinstalled and it does not work. Using a Blu Vivo 5.

I ordered using the app and it gave me a 12-1215 delivery option during the order process. Then the co formation email gave me a 1230-1245 time. I'm already finished lunch at work by 1230. Stayed hangry all day because of the apps poor design. Kudos to the guys working there for voiding my order at least.

Well worth a download, along with their fast service... You get your food faster than any other delivery service, pizza or otherwise. You get to save favorites, give a tip through the app, place different names on orders AND unsweet tea for the delivery. Unheard of.. truly awesome service.

This app does a great job of having the simplicity to just order what you want in seconds, as well as the ability to customize your order down to the amount of lettuce you want on it. The people are fast and usually arrive in 15 minutes. I've ordered several times just because I was impressed at how well this app worked and that it doesn't barrage you with incessant "NEW DEALS" like ordering pizza online. You just get what you want and it comes to your house. And they arrive fast.