UP - Requires UP/UP24/UP MOVE

Pretty great app. Syncs with the device through Bluetooth. Allows you to set goals for walking, sleep, and weight. I haven't used the food tracking aspect, so I can't rate it. The major problem I have is that at least twice a week the app will shut down while reporting sleep. Very annoying- half the time I don't report sleep anymore. I wish that it would have been fixed with the upgrade.

I love the layout and stuff, and would love to give it 5 stars. However, it never updates my stats without me forcing an update by re-pairing. I've tried all the help articles. It never sticks and never updates every 20 minutes. For instance, my Up Move has been connected since the last stat update 2 days ago but no new stats since. I'm pretty sure in moving. You really need to add a "update stats now" button.

"Pairing rejected by up24." What good is the app when the product is a piece of CRAP?! All the advice on the Net, nothing works. I guess Jawbone doesn't like Android. Whatever, it's garbage. And NO RESPONSE FROM THE COMPANY! I guess I'll have to take to social media to get the word out. Update: It's finally connected. Coincidence? Shame I had to threaten.

Please fix this app. Since 26/1 I've had to uninstall, reinstall and re-pair the tracker every few days as it will just stop synching for no reason. My tracker is not low on battery and the back has been screwed on properly. LG G4

I have been able to see just how much sleep I really get, and when I need more. I never get enough sleep, I feel this app has helped me get more, and better quality sleep. I do find the food additions a bit tedious, and wish the calculator could be improved. I tend not to bother with that part. Overall a great help in awareness towards better health.

Jawbone does not have customer support any longer. Jawbone has stopped answering their customer support phone, and will not answer any emails. The BBB has also been unable to contact the company. The company has disbanded. You would be CRAZY to buy anything from Jawbone right now, if anything goes wrong with it you will be stuck. Please don't become victims of this!

I got my UPmove on Black Friday during a sale. I like being able to track my movement, and sleep. I also like the SmartCoach with inspirational tips and encouragement! Downside, and why I will most likely upgrade is that UPmove doesn't track food as well as I would like- it's missing many foods. It also doesn't automatically track and log sleep.

My new UP Move synced twice in one day, then wouldn't connect anymore. I uninstalled & reinstalled the app and my tracker was no longer registered with the app. Now when the app is looking for my device, it consistently crashes. This is after several reinstalls of the app and soft resets of the UP Move. The app seems unreliable and there is no other way to see my data, so the tracker is useless as well. I'm on a Galaxy S6.

Sometimes it syncs automatically with no issues for days. Other times it won't sync without retrieving my data several times. Inconsistency is annoying in an otherwise useful and accurate activity tracker. My notifications never work, either, so I miss Smart Coach encouragement that might help me keep going. Medication and sleep reminders stopped working, too.

I purchased the product on Amazon earlier in this month. I've been using the app since February 13th and have been pretty happy with it. I like the coach, the step counter and the sleep tracker. The only drawback is the food database - it doesn't include a lot of food from restaurants nor does it save food I enter manually.

Disappointed! Couldn't get my up move to pair with my phone. I tried trouble shooting & followed all advice from jawbone website - even emailed them-no success. Finally Googled it and got it paired at last! Loved my old up move so very happy :)

Integrating with MyFitnessPal. Great system, I feel like it doesn't count anything over what I actually step. It gives me an easy system where I see exactly how many calories I take in and how many I burn. Only thing I'd change is getting all my friends to use it!

Please fix!!! Ever since you released the new update every time I want to connect my Jawbond I have to uninstall, re-install and re-pair just to update wjat I have done eah day! Its not on low battery, it just stops syncing. It also says that it cant sync without using gps...I turn my gps on and it still wont sync!!!

This would be a great app if it worked. It does not update my information from my up move. Instead I have to clear all my previous data for it to connect again, very frustrating.

This app is great for logging exercise and sleep. But every time I go to log food, I get a message that tells me "network unavailable" when I try to change the serving sizes. I have had to uninstall and reinstall the app like 5 or 6 times to be able to change serving sizes, and I'm done. They need to develop the app more for Android so this glitch does not happen. Tracking food intake is time consuming enough without this inconvenience.

Problems with syncing, have to uninstall and reinstall almost daily. UPDATE: no more problems, increased rating. 3/2017 update: new phone with Android 7 loses the ability to sync almost every day, have to re-pair the unit to get it to sync. What a PITA!! At least I don't have to uninstall and reinstall like last time.

I really like the app but 1 minor improvement would make it 5 star. It needs to compare calories burned over 7 day period on one screen please! Otherwise its a great app. Love it.

Very disappointing... My bracelet will not stay paired with the app. I have to do a complete repairing to get the stats to update. Now I know why these were clearanced out. Nobody wants them. Buyers be aware!

Having used the more expensive fitness gadgets and apps, I have to admit I didn't expect much from this one. The up move and up app are perfect though. No issues at all so far and the information seems to be accurate.

This app was doing great, and hasn't worked properly in the past month. It won't connect to my phone, no matter what I do. I've had it since Christmas 2016, and was working fine up until early this year. Dunno if it is an error with my phone or the app, but the band has charge nd works

I like the Jawbone and have owned for about 3 years now but for the past few months the only way to update the steps is to remove the app and then download it again. The band works fine. Very annoying bug.

It's fine, but it doesn't want to update my steps like its suppose to. Very frustrating!! Update no longer using the sleep mode as it doesn't want to register waking up with out uninstalling and reinstalling the app.

It used to work well. The last update (3+ months ago) broke auto-syncing. I have to resynchronize/pair my device every 2-3 days. Pain in the butt.

Good app but the Duel doesn't work for me. I'm dueling my friend for fun but my steps on there are NOT accurate AT ALL! It tells me one amount on my menu total and then tells me another on the Duel screen! And it says both are updated!!

Clever link to my Up Move but I find the Smart Coach to be a complete an utter waste of time. I give every single message a 'thumbs down' yet to inane messages continue. Add a option to remove ALL Smart Coach messages a then I'll be happy.

This excellent value unit can be worn out of sight on my waistband under my uniform, so it's great for working in clean conditions where wristbands aren't allowed. I've found the sleep tracking most helpful, and it really has motivated me to get more sleep. Step counting is also great. Not so much the food tracking, which lacks too many things I want.

The battery life and everything is very useful but if you ignore the app for too long or take a day off from it, I get a sync issue. I'm kind of getting a little tired of having to resync the band so often

When the app works, it's brilliant! However, I have to keep installing and uninstalling to sync data which is highly annoying! I don't log food anymore either, as it can never find what I'm eating. Such a shame- I'll change to 5* if it gets fixed!

Less than a year and my band is done. Haven't used it for a few months while I had surgery. Now it won't charge or connect. Would love to have the up to help jump start New Year goals but guess that's out.

Awesome step and sleep tracker! Very easy to use, long power life, only needs recharging every 10 days or so. Has a great power-nap feature that gently wakes you, and a programmable idle alert to get you up to move when you've been on your butt too long. It has some other nice alert, alarm, and workout features, too, which I don't use, but they're out of the way, so if I ever want them, they're there. The app design is pleasing and clean, gives great tips and insights tailored personally to the user, and encouragements and challenges. The only complaint I have is that the food & calorie feature is pretty useless, as it's much too hard to input foods - so much so, that I stopped using that feature altogether, and I really wanted that feature to go along with my calories burned feature. If the food input feature worked well, I'd happily give the app and the UP24 a thrilled 5 stars. Please work on simplifying the food log feature. But all in all, I'd recommend the UP24 wristband and app to anyone looking for encouragement to get fit.

I hate this app with every fiber of my being. I find it no longer necessary to read so-called Smart Coach messages to determine whether they deserve a thumbs-down; they all do. "Smart" Coach pulls off a miracle by being both patronizing and idiotic. If only I could turn it off entirely. And don't be fooled by the claim that they take your ratings into account for future Smart Coach messages; they will continue to be stupid no matter what you do. Sometimes I remove the thumbs-down, just so I can thumbs-down it again because it's just that stupid. And if only I could turn on a chart with a decent representation of the things being tracked, instead of the terrible Up arrows, or whatever they are. The tracker is accurate and convenient but nearly ruined by this disaster of an app.

Don't buy this item, doesn't work on Android or iPhone alarms don't work all the time, can't sync without it taking 15 mins at a time. DON'T WASTE YOUR TIME OR MONEY ON THIS CRAP

been delighted with this and has been working great..until 3 days ago...unfortunately up has stopped... uninstalling and restalling the app is just giving me the same problem! now not logging sleep at all and doesnt log steps until half way through the day. battery recently been changed so its not that...xan you please enlighten me how i can get this working again??? thats why youre getting 1 star!

Since I updated, my UP is CONSTANTLY dropping connection with phone. Customer support is nonexistent. If you want to make your device worthless, then go ahead and dl the update. You will regret it.

Bought one for myself and a freind. I have used several like products in the last couple years so i am tech savy as to how this works. AND I CAN TELL YOU THIS PRODUCT DOES NOT WORK WELL! Its all about the app you download to go with it. THE APP SUCKS! Sorry Jawbone but telling the truth here. I and my friend...2 dofferent phones...continually have to res6nc the up move to the app. Not good! This should not happen! Now i know why the price dropped on these! FIX IT OR IT IS WOTLRTHLESS! If i could get my money back I would! Faulty product...no disclosure about issues and when i send an email to ask for help..the email goes unanswered. Will never buy another jawbone product again!

Love what it does & how it's made a real difference to my life. Don't love how I keep having to delete & reinstall it cause it stops syncing for no reason (frustrating cause it never used too). Work on reliability & would be 5 stars!

After your last update my Up Move is perfect no issues and I'm a critic because I wear my Up Move 24/7 except in water. If i forget to set it for sleep it ask if I was asleep and let's me check it and fix the time even. Thank you up gang for fixing it.

Up always is asking for my location to work. Once I find another tracker I'm throwing it in the trash.

Tracker doesn't sync despite trouble shooting, icon shows connection but it will not sync. Food database is rubbish, most of the common barcodes aren't recognised. My fitness pal is a much better app.

Love the comments they post based on your activity. Food tracker is not easy to use and needs a bugger library. Wish it did more for a tracker I paid for.