Jabra Sound (ComplementaryApp)

Just bought the Jabra Rox Wireless and installed this app on my S7. Re-installed etc, just keeps stopping. As for the earbuds, they don't fit well and keep falling out. Returning them to the store. For $179 AUD poor design and poor service regarding this app.

Hardware is decent but their software crashes a lot. The worst think is that the play/next buttons DO NOT WORK with their own app. They work on any other player. The speaker is Made in China.... So it is supposed to be crap.

Got these expensive headphones with my Samsung Galaxy S7 Edge as a free extra from O2 with my phone, but this app just doesn't work, it crashes every time. What's the point of giving them away with a phone when the app that makes them sound good just doesn't work!

Don't buy Jabra. My Jabra Rox broke after 5 months of use. They didn't send me a replacement saying that they don't ship to my country. I did a little research. Seems like this happened to a lot of people.

One year since my last review of this app which I'm quoting below, but there is no update and this app still does not work. I don't think I'll ever buy anything from Jabra again! My quote from last year when this app stopped working was: "Since an update to Android 6.0, It keeps crashing. Seems that we need an update to make peace between Jabra Sound and Marshmallow! Would rate 4 stars if it was working like it used to!" on 2/23/2016…

Got a jabra wireless headset specifically for the Dolby surround sound and I can't get the app to start. You guys deserve this one star for not supporting your apps for months.

I used to love this app since it looks like a match for my jabra rox wireless. However after I update my g3 into marshmallow, it always stop when I open it. Please help ASAP. I'll change it into 5 stars once it got fixed

I just bought jabra rox and get a unique personal code for the jabra sound app. After installing i was very frust with it. The app wont open on my Galaxy Note 4 that running android 6.0 marshmallow. What a useless app and what for jabra gave the consumer that 'unique product code' if it wont works. So how can i listen to the dolby audio sound..please u guys at jabra do something..i mean really really do something.

Great device, but not having the app work ...sucks!

If you're going to make software for your hardware, then put more effort than none at all

Very dissappointing poor qa by jabra, crashes everytime on my new phone now. Jabra very not like you, unless this is a sign of the future......

And maybe only a few 3 or 4 stars. This app crashes on open on any device. LG v20, Samsung S5, Note 7 and others. It has never been able to open. I want to use the app and see it hasn't been updated since January 2016. Please take app off play store or place compatibility restrictions on downloads. Will revise review if app even works a bit. Even if the app opens, but sucks I'll rate it a 3 or 4 and explain my reasons. Advertising this app on headphones that cost over $100 is not what I expect from Jabra.

Used to work till I had 5.0 lollipop and was awesome till it worked... Please solve the compatibility issue with 6.0 Marshmallow...

Doesn't not work on my Nexus 6p when it was 6.0 marshmellow, even less hope now it's 7.0 nougat. Very disappointed considering the price tag and the claim of working on all devices. please update the app. You have great products don't let the app ruining it.

Used to work, now I can't find the unlock code anymore. You'd think that it would know that you're using a set of Jabra headphones and work. My Samsung headphones don't need an unlock code to work with the app. It recognizes that I have the headphones.

Doesn't work on Android 6, big shame to jabra. I've paid about 100$ for my jabra vox and now I have to pay extra money for a good player to take advantage of my headphone

If I could give it Zero, I would. Doesn't even launch on my Xperia Z5 Premium

Unable to use app, getting an "unfortunately has stopped" error! App needs to be updated to work on Android 6.0 Marshmallow please!!!!

When I first got my headset I installed this (And the Jabra Service) and it improved the quality of my Jabra Revo headset. (This is required to get the Jabra Service, which is required to get true Dolby sound) I only gave it 1 star because it does NOT work on Android 6+. If it did worm on 6+ then it would only get 3 stars because the code key you get with the headset only works 3 times, then you have to CALL Jabra to get another code that is only good for 3 times... Fix the app and make get rid of the code, or make it easier to get more codes, and then I will rate it higher. But do not just fix it for Android 6, make sure it works on 7 as well. The phone I have is going to be getting the update to 7 soon.

The only reason I use it is because of the Dolby surround sound feature. The overall app experience is quite disappointing. There are never any updates whatsoever.

GARBAGE GARBAGE GARBAGE ! Not even a app that works. Should be taken off. If I could give it less than 0 stars I would.

Recently updated to android 6.01.ur programmers sh do something if not its a crappy app.Disappointed.

Pretty poor that this app doesn't sort my music tracks by track order (all my other music apps sort the tracks correctly). This app sorts them by alphabetical order which doesn't work if you are listening to Dark Side of the Moon or pretty much any other album come to think of it. Considering that you have to use this app to get the better sound out of Jabra Revo Wireless headphones, that's not good.

This was my number 1 music app since I'm using the Jabra sports wireless earpiece. But however right after my Note 5 went for a software update to the latest android 6.0, the app does not even load and it will just crash. I really hope this compatibility issue will be solved soon. Thank you Jabra Team!

Saw review after review about it not working on the latest android os. should have been sorted by now. Just got wireless pulse headphones. App stops working immediately on start up. Not good enough!

Reluctant one star. The Sound app does NOT work on my new Samsung Galaxy S7 Edge. I am so disappointed considering how expensive the headphones are. It is not acceptable that products that are advertised to work on "ANY" device and simply do not. How is this allowed to happen. If there is a "fix" or an explanation please inform us of any progress made in resolving this issue. Please do not ignore. Thank you.

Got these headphones as they supposed to work with above phone. But when you start up it says it's stopped working. Absolutely useless. The sound is too tinny no Base without the app. For the price of the headphones you'd expect something.. 0 stars.

So I had to reset my phone which means I had to re Download all my apps again. Where is the box with the code? Ya that's right I threw it out... Just plain dumb user design.

Got my Jabra for getting the s7 Edge and cant even get the app to open. Total rubbish. Only gave 1star so i could leave a review

Ignore the negative reviews, this app works great for me and makes my Jabra headphones sound significantly better. You do need a code, but the code comes with many Jabra headphones.

The mere fact that my very expensive headphones won't connect over bluetooth without this crapplication is reason enough for one star. Add to that the fact that it can't even handle the task of establishing and maintaining a connection AND most insultingly, that it is barrierware, I need a (#&% code just to use my headphones. This nothing more intrusive, pointless junk that renders my headphones useless.

i bought it since it has "ANDROID" friendly logo, and its a no return policy. so when i bought my jabra its terms ar mosly for "APPLE", why put a logo when its not even compatible. Money "WASTED" for rubbish accesory, i trusted its name but yet junk item. cant even control from buttons still needs to tap my mobile just to keep it playing, NEVER! to Jabra anymore

App just says it's stopped working when I press the application to open it and gives the option to report and submit..I've tried about 10 times and also sent off the report but still not received any feedback from jabra..so I'm still waiting to install the unique code I've got with the earphones ONCE IT'S WORKING!

App shuts down randomly and since upgrading to Android 6.0.1 Marshmallow on Galaxy s6 edge will not run at all. Have tried reinstall but still will not run!! Expected more for software linked to quality headphones which is a shame as when it did work it had a very good equaliser and sound.

I can't even open this app. Every time I open it it crashes. Doesn't work on Nexus 5x

The app would not open. I uninstalled it and installed but sadly fails to open on my Galaxy S7

Hi, Jabra App I use to japra app but am facing some issues: 1. I can't add YouTube music on favorite. 2.always haung so it made me to force close the app. I hope to fix it. And I use Samsung Galaxy note edge

Guys I am using the S7 edge and it works blissfully on it . Its better than the on phone music app cause you could make your playlist and edit the order .Sound quality is good .. to the developer suggest to make a small upgrade in the app which will help users to change songs on screen locked or open it shows the name of the app and song below.. rather than go onto the app and do it .. I understand the Bluetooth can do the feature with the buttons but it's an added advantage In many situations.

Mine works perfectly on s7 edge and tracks have been put in order so not sure why hasnt worked for other peope

Hello. Hello? That's 2 months and you've done NOTHING visible to sort this cr*p out. Came with headphones bundled with S7 Edge, but won't even start after install. Err, you need to get past square 1 guys!