Activate Tracker

Why cant i get this thing off military time??? Can u please fix this problem

Sync used to work and now it won't sync my sleep stats. Please fix

It doesn't count my miles right when I run, but overall it is a very good app

This app is not properly synching my steps. I lost 2 days worth for a competition and that's not right. It needs an update to fix this problem asap.

Can't get the device to sync after one day, says device not found, extremely frustrating

You get what you pay for way to had to use.

My itek has went to all 999. Will not track have tried everything.. If anyone can that would be awesome

There's no way I could have 3,391 steps in a half a hour if I only walked half a block

I have both the fit band and the Itek. Each have their pros and cons. Fit Band, has a few perks that Itek doesn't. Fit Bank has Heart Rate, Blood pressure & does nearly everything Itek does, it is however double the price + it's partner app isn't as good, You also needs an active internet connection to Sync it, finally don't forget how fast the battery dies or don't immerse in water. The Itek is Cheaper, it has a great partner app that has a simple easy to use interface. I like Itek....

I received my fitness tracker as a gift and per the instructions I downloaded this app... initially it synced up fine with the device and all my data was accounted for...I could go over a week before syncing and all the data would be pulled from the device in a few moments...Then gradually days would be skipped or the total steps on the device would not transfer over to the app...Lately I find I have to constantly sync throughout the day or I will not be able to recover my steps the next day...

Data seems to sync more often than before. Somedays it wotks but other days it doesnt. I emailed the developer requesting how to find the data file on my phone after it syncs but no reply. The sleep data synced only 1 time out of 10 days of use. Nothing since. My activity stats sync almost daily but 2 out of 10 times the data just wouldnt sync. If someone finds the data file on their phone please reply.

When I try to use it on new phone ask me to sign in or reset my itek watch when I try to sign in tell me they sendt a 4 did it code to my email that never sent to me.

Only lacking a monthly view to see how you have done as an overview weekly and monthly.

would not work ...hangs at "turning on bluetooth"

My itek doesn't even show up to connect. Tried many times idk what else to do?!

it wont sinc to computer. I downloaded it but its nowhere to be found

Please fix it

Very good

Every time i sync the fitness band to "reset it" it puts my band into hibernation. It rests it so far it will not get a Bluetooth signal thus will not sync. Thus i have to try to sync it AGAIN. which results as another reset that HIBERNATES THE BAND. Can i PLEASE skip the reset? Also i can not register or sign in..... Because i can not find the website listed... Anywhere.

Bought the watch, synced once, after that it wouldn't. Don't bother downloading the app, it's worthless and will frustrate you. Now I know why they are discounting these.....

Tonight I went to sync as I crawled into bed to get every last step counted, I synced at 12:02 a.m. so it put all my Saturday data on my Sunday data. Wish there was a way to manually set that up before syncing, or a way to actually fix the date. Also wish the app would have a page that allows you to see your week at a glance. Showing you each day of the week or month, or all. So that you could see what you did at a quick glance. This device attempts to be user friendly but is actually just too simple.

I read all these horrible reviews and was confused, because everything worked fine for one day. Horrible experience every day since, I've had sync issues, lost sleep data, and entire days of activity tracking. Called the number provided in the HELP tab, associate was extremely rude, told me to return device for refund. She had NOTHING positive to say about itek, she even admitted she was frustrated with all the complaints about this product, nevertheless proceeded to treat me like garbage!

The Itek is an overpriced pedometer with bluetooth. It does not track the difference between running and walking. But it was free, so I guess I will keep it!

It doesn't count my miles right when I run, but overall it is a very good app

There's no way I could have 3,391 steps in a half a hour if I only walked half a block

funny thought itek device doesn't actually do anything. all functions are in the phone. when phone is off an all day activity gets recorded in 5 seconds according to the app. . other phone apps are more effective then this trinket but they all just want to kill the phone battery, constantly gotta plug in because of the bluetooth. its all junk, gotta go with the portable AC outlet.

The data just simply won't sync each day. Somedays it wotks but other days it doesnt. I emailed the developer requesting how to find the data file on my phone after it syncs but no reply. The sleep data synced only 1 time out of 10 days of use. Nothing since. My activity stats sync almost daily but 2 out of 10 times the data just wouldnt sync. If someone finds the data file on their phone please reply.

Worn it for 2 weeks now and it's crap. It's terrible about accurately counting steps and if you don't sync at just the right times of day then you have big gaps in your readouts. I mean even if the hardware itself can't actually hold multiple days of data (even though the instructions say it can) you could still code the app to periodically autosync so that data at least has a chance of not just disappearing! It's just a cheap POS - spend the extra cash and get a real Fitbit or something.

I've tested the device by swinging it back and forth and actually watched it count steps and distance as I moved it like I was walking. Syncs up perfectly and the live tracking works beautifully. I know why so many folks are having trouble but I'll let them figure out why it doesn't work on their devices. I highly recommend this unit and app. Keep in mind, the device wIll not track you on a bike or in a car, just walking or running.

Device manual clearly states "itek must be paired through the itek app, not though settings icon on your phone". I hope this helps users who are having pairing issues.

Need to get support for LG smartphones I have a g3 and it doesn't work

It would be really nice if it said some where what the different colored bars ment on the main page. Always room for improvement. Overall wonderful app.~galaxy s5 ~

As others report, it won't sync with the trinket, it just shuts it down. Also expects my email address to be registered to some phantom web site that doesn't seem to exist. Also, this app will not even install to all the devices it claims it does (like a nexus 7). I have 4 android devices, and it would only install on one of them.

I really like this app. It has better visibility to the data.. A great improvement to the old version. Would still love to know the color code for the graphs. And to email a csv or excel file from the app.

Troubles connecting bluetooth. When it does connect bluetooth i try to sync but then erases data off device and data doesnpt show up on app. Removing app and taking product back.

I can't get the app to sync with my phone.

This app worked fine for me.

App will not sync with my mobile or with the itek device. I have the Samsung Galaxy S4.

Please add support for the lg g2. I can't get passed the reset screen whereas my husband can. Please help.

would not work ...hangs at "turning on bluetooth"