STM

Ok this is the 4th or 5th time this happens with an update... why do you purge all the favorites?! Not with every update but when it happend it's damn annoying to have to look up all my routes and stops again and remake the list. The information is helpful but this is such a stepback it makes no sense // Pourquoi avec quelques mise-a-jour vous purgez tout les favories? C'est comme la 4e ou 5e fois... c'est meme pas tout les mise-a-jour alors je comprends pas. C'est nul et vraiment desagreable d'avoir besoin de retrouver les routes et les arrets et refaire a zero. L'info est autrement utile mais pas de sense qu'on doit recommencer le processus.

I dont understand why this app needs to create two folders in my user directory stm and stmdata .. just put eveything in one folder. I like to keep my file system organised

Terrible app. No english option and it doesn't work half the time. Youre better off walking to your stop and looking and the schedule there. Not to mention the favorites don't work, like at all.

Bad in offline mode. So bad because I think many users consult scedules inside the metro (data not available everywhere in the metro)

Trop de bogues. Je suis incapable de planifier un trajet pcq aucun point de depart ou arrivée n'est reconnu. Amt est pkys fiable.

My stm app is updated but the bus schedule is not right and its not asking me to update anything. Extremelly disappointed that i missed my bus.

Favorites keep disappearing. Very annoying. Currently looking for another app to replace this one

It doesnt work for the past few weeks! Please fix it. I cant see my favorites or any bus scedules.

For a transport app that seemingly doesn't snoop on me as an end-user like other similar apps do for Montreal areas, it's truly a shame that its developers after already several years fail to correct their problem at categorising the areas of files processing Options and Favorites such that they needn't be outright deleted and reset to their download states any time I boost the RAM or universally delete caches on my mobile. Its maps feature is iffy while its Trip Planner is faulty; the latter won't honour my specified time at the specified bus stop from a specified point of origin along the single bus line..I kept being lobbed 3 times all at least one hour too early for a route serviced thrice hourly. Lastly, Favorites is an American spelling and not international English; it ought to read Favourites (the letter U is missing)..oh well: Quebec is the most forgetful of North American jurisdictions, right.

Every time there is an update, my favorites are deleted. Very annoying.

No updates on on when a stop is moved or otherwise unavailable. No heads up if the metro is down. Google maps is a more effective tool

It tells me when the bus comes

Buggy. Favorites used to work but not now. Should be overhauled soon to meet the clients requirements.

Thanks

Would be great if bus times were reliable, but buses typically arrive nowhere near thr indicated time, snd often buses don't show up at all. Don't rely on these times (or the STM) for your commute- you'll be late if you even get to woek at all.

I use the bus/metro a lot but I tend to use Google Maps as it just offers more detail and lets you plan your route way more easily, plus it even tells you when to leave. Given all this a good STM app would be very welcome. They should merge Bixi into it for full transit and get notifications for route disruptions, localization would be nice as would news, best practices, ads (to support the build out and service) and fares.

Update 02/17/17 app still frequently deletes or loses all saved favourites, both in French or English language modes. Offline or slow connection performance has improved. When it works properly it is quite decent - - basically it needs optimization work.

The offline favorite section's performance is awfully slow on older phones. I don't know how you guys query the db, but results should show in an instant. As of now, only newer phones can use this feature with decent speed. And for those claiming the app does not save favorites, you guys are probably using another app that clears this app's cache; go in the settings of that app and uncheck this app. Never had a problem with saves disappearing.

Since the last update the bus schedules don't load unless i am on airplane mode which is such a pain, when I am in a hurry I have to put my phone in airplane mode and reboot the app to get schedules. Also, which each update and schedule update I lose "mes favoris" and I have to add them, all over again. Sometimes I lose information that I need, I dont know the bus by heart to all of my destination and I use my favoris to remember them, now I will need to keep a separate list.

My app is updated and the schedule is different on mine and my girlfriend's app?? Waited for 20 minutes in -20 weather because the schedule on my phone wasn't accurate. Ended up having to take a cab

I like many others, this is my goto-app to know my bus schedules daily. I downloaded the new updates on October 31st and the app crashes constantly; leaving completely me in the dark and very distressed. Edit: Fixed with the new update

Terrible GUI -- looks like it hasn't been updated in 5 years. No metro timetables, so not very useful for trip planning downtown.

Needs wireless to show schedules so its useless in places without a signal like on the metro. Randomly loses bookmarks and folders.

At least 70% of the time I need to reopen the app twice before it works. 60% of the time or more, the schedule for any of the buses remains blank for a prolonged amount of time or remains that way. Please fix these issues, i love this app!

Love the app. Very useful on the road. But every time there is an update the favorites bus stops data gets lost. Please fix this issue. Thank you!

Hello STM could you please add an option to submit a complaint direct from the app. When a bus is late and makes you miss the train it would be great to submit the details right away. Thanks

Always not working when I need it to be working since it doesn't respond most of the time, either it lags or it closes by itself and my favorites are often gone just like that. The app should be useful at any time but why does it keep having the same problem?

DOES NOT WORK... App starts, it seems to work... BUT THERE IS NO TIME INFO !!! --- When you choose a bus line, it does not show any time information at all. No error messages... :-(

Firstly, the interface looks like its from 1980, please modernise the app a bit it's a bit oldish. Secondly, everytime you save bus routes eventually, whether a week or so later, they disapear and the favorites section is empty. This happens everytime please fix it already.

Not very user friendly when it comes to updates as you have to enter all your favorites one by one other apps are better than this official one shame that the own stm cannot get it right

While not the best transit app for Montreal, it does its job. Push notifications needed for cancellations.

My issue is that there is no settings to change the app to English. At least not that I can find, I'm using the android app.

Most useless and ineffective transport in Montreal, both metro and bus. It's like a kid running the stm. ..very disappointed

App crashing has been fixed but my settings and favorite bus stops are not getting saved... Stil...

It removes my favorite stops every time they update the app.. that is a pain in the ass

Even if I delete and redownload the app, even if I update it, even if I switch dates, the schedule is never accurate. I end up having to use Transit or Google Maps instead...

Ui is aweful, map view does not work anymore, looks like an app from 2011, hard to see bus routes

It keeps removing all my favorites every 2 bloody weeks. It's a hassle when you rely on multiple buses!

The STM Should Partner With Google Maps (Android) And Maps (IOS) This Application Is Really Annoying And Not User Friendly IMHO!!!! ☝✌

You guys do know that most devices don't have a "menu" button? It's like some people have to keep their "recent apps" button pressed to pop up the menu... not many people know that so you need to change that guys. Et non, je vais pas répéter en français ;) on est bilingue. If you make french the primary language at install, you guys should also understand English :p I hope this problem will be solved