Independent Health MyIH
Free App
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About Independent Health MyIH
MyIH is a free app by Independent Health that provides members with the convenience of finding a doctor or facility, and accessing their ID card and benefits while on the go!
Headquartered in Buffalo, NY, Independent Health began operations in 1980 and has consistently been rated among the top health plans in the country for customer service and member satisfaction. The company provides health benefits and services to nearly 375,000 individuals in Western New York and throughout the country. For more information, visit Independent Health’s website at independenthealth.com.
Features:
FIND A DOCTOR OR FACILITY
Search for a doctor, pharmacy, hospital or urgent care facility quickly and easily. Use your device’s current location to pinpoint the results nearest you, even view them on a map. From there you can load driving directions, tap to call the provider or add a location to your address book.
MY ID CARD
Never show up to the doctor’s office without your member ID card again. Now, you can access your Independent Health member ID card anywhere you are at any time you’d like. Your doctor needs a copy? You can e-mail or fax your ID card directly from your phone!
MY BENEFITS
Not sure if you’re covered for an operation or procedure? Not a problem. Depending upon the plan you are enrolled in, you can use your MyIH app to review your benefits and coverage on the spot, so you can make the decision that is right for you and your plan.
SAFE AND SECURE
Your My IH app uses your Independent Health website account to secure your personal information. You may use Find a Doctor or Facility without logging in, but you will need your account log-in information to view your ID card and benefits. Not registered yet? Just visit independenthealth.com today to create an account.
CHANGES IN 1.1
- The ability to log out when you’re done viewing your personal information.
- A notification to let you know when you’ve been logged out due to inactivity.
Headquartered in Buffalo, NY, Independent Health began operations in 1980 and has consistently been rated among the top health plans in the country for customer service and member satisfaction. The company provides health benefits and services to nearly 375,000 individuals in Western New York and throughout the country. For more information, visit Independent Health’s website at independenthealth.com.
Features:
FIND A DOCTOR OR FACILITY
Search for a doctor, pharmacy, hospital or urgent care facility quickly and easily. Use your device’s current location to pinpoint the results nearest you, even view them on a map. From there you can load driving directions, tap to call the provider or add a location to your address book.
MY ID CARD
Never show up to the doctor’s office without your member ID card again. Now, you can access your Independent Health member ID card anywhere you are at any time you’d like. Your doctor needs a copy? You can e-mail or fax your ID card directly from your phone!
MY BENEFITS
Not sure if you’re covered for an operation or procedure? Not a problem. Depending upon the plan you are enrolled in, you can use your MyIH app to review your benefits and coverage on the spot, so you can make the decision that is right for you and your plan.
SAFE AND SECURE
Your My IH app uses your Independent Health website account to secure your personal information. You may use Find a Doctor or Facility without logging in, but you will need your account log-in information to view your ID card and benefits. Not registered yet? Just visit independenthealth.com today to create an account.
CHANGES IN 1.1
- The ability to log out when you’re done viewing your personal information.
- A notification to let you know when you’ve been logged out due to inactivity.
All Application Badges
Free
downl.
downl.
Android
2.0+
2.0+
Bug
buster
buster
Android app
App History & Updates
What's Changed
• Updated ways to Find a Doctor
• Other minor bug fixes / enhancements
• Updated ways to Find a Doctor
• Other minor bug fixes / enhancements
Version update Independent Health MyIH was updated to version 2.1.4
More downloads Independent Health MyIH reached 5 000 - 10 000 downloads
Version update Independent Health MyIH was updated to version 2.1.3
Version update Independent Health MyIH was updated to version 2.1.2
What are users saying about Independent Health MyIH
D
by D####:
by D####:
Can't login
P
by P####:
by P####:
Are you serious with your app permissions? You want access to browsing history and more? No thanks.
D
by D####:
by D####:
This 'app' is useless! All it shows is your deductible, ID card and Find Dr. There is no 'My Account', and no way to see any information at all. Worth mentioning that Apple has the newer version....why not Android???
K
by K####:
by K####:
An app that redirects to a website is hardly an app.
Z
by Z####:
by Z####:
I wanted to be able to access my benefits on the fly..like making sure the dr is charging the correct copay but....no benefits link is on here. Nothing personalized on this app. Just where to find a dr or urgent care. Nothing you couldnt just google in the first place.
U
by U####:
by U####:
Only find a doctor and pharmacy and view my id card show up. Where is my deductible tracker and benefits? The two things I actually wanted to be able to access.
Z
by Z####:
by Z####:
Can never log in it always directs me to the website. What's the point of an app if that's all it does.
N
by N####:
by N####:
This is a joke, right?! This app should be personalized to the individual logging in. It is called MY IH, after all. I found NONE of my documents, couldn't access my ID card, found no claim history; only search for a doctor or a pharmacy. Really? Someone should be penalized for deliberately wasting my time.
B
by B####:
by B####:
This app is pointless, you can't do anything with it. Other than logging in, going online to access my ID card (it's just easier to open my wallet) it doesn't do anything. It has no useful purpose whatsoever. DO NOT waste your time installing it.
Z
by Z####:
by Z####:
There is no option to view my benefits. Search does not work at all. I can't believe it even has a 3.0 rating. Should be more like a 1.0 rating if that. Don't waste your time downloading it.
T
by T####:
by T####:
There is no option to view my benefits. Search does not work at all. I can't believe it even has a 3.0 rating. Should be more like a 1.0 rating if that. Don't waste your time downloading it.
Z
by Z####:
by Z####:
This is a joke, right?! This app should be personalized to the individual logging in. It is called MY IH, after all. I found NONE of my documents, couldn't access my ID card, found no claim history; only search for a doctor or a pharmacy. Really? Someone should be penalized for deliberately wasting my time.
T
by T####:
by T####:
Tied to an old email, can't reset it without calling voicemail hell. Too much trouble, uninstalled.
T
by T####:
by T####:
Can't download it
S
by S####:
by S####:
Only 2 features show up, ID Card & find urgent care. There are no login options, you are required to enter a password each time you need to open the app. With over 200 password accounts, I can't be required to remember & enter a password each time I have to show my ID card. As for the only other function, Google Local does fine locating urgent care. Maybe I'll try again in the future if IHA plans on making it functional.
D
by D####:
by D####:
The photos show 6 options and I only have 2 showing up. Please improve this app.
R
by R####:
by R####:
ID card and urgent care finder are the only options
D
by D####:
by D####:
I downloaded this app back in January! 1 time it worked where it showed me my benefits and how much we have used for our deductible. Now it only shows ID cards and find a Doctor! Pretty much useless if you ask me fix it and then maybe I'll use it it's a waste of space on my phone!
K
by K####:
by K####:
This app freezes every time I try to use it and has not once worked successfully....have had it for a month...
S
by S####:
by S####:
Plan doesn't qualify for me to see benefits, so other than an electronic copy of my id card, it's useless.
T
by T####:
by T####:
The app has stopped allowing login. It reports an unspecefied error no matter what i do. I have verified both user name and password. I also uninstalled and reinstalled and got the same result. Fix this so it works as well as your healthcare plans.
M
by M####:
by M####:
The app has stopped allowing login. It reports an unspecefied error no matter what i do. I have verified both user name and password. I also uninstalled and reinstalled and got the same result. Fix this so it works as well as your healthcare plans.
S
by S####:
by S####:
Using on Nexus S 4.1.1 works great with jelly bean, very convenient
I
by I####:
by I####:
App crashes phone when viewing map of doctors office.
M
by M####:
by M####:
very clean, friendly interface. accurate listing of providers, with easy contact and mapping features. love it!
U
by U####:
by U####:
Nice way to view my ID CARD.
Z
by Z####:
by Z####:
How do I put my ID card on here?
by A####:
Only find a doctor and pharmacy and view my id card show up. Where is my deductible tracker and benefits? The two things I actually wanted to be able to access.