IonTheHome

This camera is a glorified baby monitor at best. Set it up to view the living room and try to catch a thief, she came into our house, was caught by us, had the police here and it didn't record ANY of that activity, but sent me an update alert to let me know the night vision shut off an hour later. Piece of garbage.

Tha camera is fine. It works as expected. The app is, well, pretty poor. Not well thought out or executed. Buggy and not intuitive. "Error: Invalid Request" message received when trying to delete events. This app provides 0 motivation to upgrade to a pay service.

This last update is a joke. I can't disarm the camera so im constantly getting alerts. It also connects and disconnects from the network at least 5 times a day. And the frame rate on the live streaming view is now less than 10. Probably to get you to buy a subscription. I'm sorry I bought this camera. It's almost useless now.

The app works ok. Recent update seems to have made some things better. I still constantly get the nag "error" when I scroll through the events list, even if I'm in the middle of the list. I wish they would just turn that off or give us an option to. I know what plan I have and I'm not planning to get a paid subscription at the moment. Who chose 24 seconds as the default clip length and is there any way to make it longer? I tried reducing video resolution and other things but it's always 24 seconds.

EDIT: With today's update, I'm getting a nice, chunky audio stuttering that makes this camera app even worse. Plus, the crashes haven't stopped, turning this camera/app duo from a mildly functional baby monitor to more hassle than it's worth! Tossing this thing in the street and buying something with better ratings! Constantly getting crashing issues on my Galaxy S7. Updated the app and the camera firmware and it's still going on. Now today, the app won't even open at all. Quite disappointed, since I use this app and camera for a baby monitor. I'll give it a little while before upgrading to something more reliable and writing this off as a mistake.

Reading the reviews I think I've got off lightly, it seems a bit pixalated to begin with then I get a clear picture on the live feed, I used the push to talk today to tell my partner to unplug the camera (made him jump in the process) because I was getting constant updates (I was 8 miles away from the camera) took a while to get it linked, it kept getting stuck on 87% but I deleted the app and reinstalled it and now it works great, feel a bit better making a brew while my 7 month old plays in the next room x

Product and app worked great, then I started getting prompted for a firmware update and since then the camera keeps shutting down/offline and the app crashes constantly since then..

Constantly freezes!!!

Edit 12/8/16. Latest update is great!Thank you for the improve edition ability to zoom on android, nice streaming, talk feature works better too. THANK YOU. 9/7/15 Finally got the update to broken software and am now very happy with product. Thank you Wife and I have verizon note 4 and s6. Both show all working but if you try to view camera... crashes app. Very disappointed

After I installed the latest firmware update every motion "event" that I try to send to myself in email is the same video clip.....over and over again. Will not send the actual clip captured. Worked fine prior to this. Should never have updated :((

Logged out and now can't log back in. Bought 4 of these cameras and not trying the other 3 until I can get 1 working reliably. Not happy at all.

UPDATE: It seems to be working just fine now. I'm curious if others had problems at first, and then they seemed to be fixed. Again, it works fine now. Original feedback: This app is garbage. When I first installed it with the camera, it worked great. After it logged me out it won't let me log back in. Keeps saying there's an error and to try again. Tried 20 times in a row and got the same message. Intentionally entered the password incorrectly and it notified me of that, so it recognizes the correct password but just *can't* log in. Garbage app for an otherwise acceptable camera. What a disappointment.

No customer service. App won't work. Nobody will respond to help you get set up even after several emails and waiting on the phone for 20 minutes at a time to talk to a customer service rep.

Stupid thing would not get past 87% on the syncing yesterday and I tried it 4 times. Now today it says it's timed out every time I try to log in... I have 150mps Internet and a Samsung note 5.

This app is awful. The hold to talk never works unless I'm right by my house and the video is extremely glitchy

App works great but now Smart Manager on my Samsung Galaxy S6 is continuously telling me that the app is malware and needs to be removed. Please help me stop this.

Push notifications work again. It stil randomly crashes, but much better now. Thank you.

It's annoying how often the app quits but it does what I need it to do. I'm having the same issue with it logging me out and not letting me log back in

I logged out of my account now my camera wont recognize my phone. I've reboot and reset everything even my phone. There isn't any technical support. My camera won't push any images to my phone. I'm warning everyone "DON'T BUY!" GRR. I've been trying to reset this phone ALL DAY. I DON'T BELIEVE MYSELF. I want to return and get my money back.

I logged out because it wouldn't go to my cameras, not it won't let me log back in. I can't do anything with my cameras now.

Every video I email to myself or anyone is the same one over and over...not the one I sent. It will not send a different video the first one.

Not able to log on to my account, stuck in loop. I didn't update due to reviews. Version 3.017

Customer service is the worst! Hold to talk only works when it feels like it. Not a very good app.

Got great tech support. Was having issue installing. Sent me step by step directions. Have it on 2 computers. 2 tablets and 2 phones. So far pleased with it

Trouble deleting events. Recordes when you're not signed-in. Microphone not working on either camera

Great home security system. Love checking on what the mischievous cats are up to while we are gone. Have 4 cameras. Purchasing more

Freezes constantly so I can hardly use it.

Crap, don't buy ION cameras

The cameras are great but useless without the app

Can't register account. Basically this renders the camera as a useless decorative ornament. Returning to sender.

Nothing works.

There is always Something that is always not working.

Will it work this time???

Good camera and movement notifications.

It worked well. Occaisonal microphone issues but great picture and motion detection worked good too. Thanks for fixing the "IPhone only"camera so that it works for Android again. Then you put out update and it crashes upon opening, Frustrated is not the word . update. Works again, For now. Would Not Recommend, yet. Maybe someday. I have hope.

I have had it for over a year. It was a little glitchy at first and now it is constantly crashing while I watch the videos. I always send a report, sometimes every five minutes. I have lost count to how many I have sent and still nothing has been fixed. I have to use it to watch the cameras, there is no other option.

Push to talk don't work away from home. Also need to get a time slider in the videos. So u can go back and forth on the video to pause it to see certain things at a specific point in time on the video or live feed.

It worked well. Occaisonal microphone issues but great picture and motion detection worked good too. Thanks for fixing the "IPhone only"camera so that it works for Android again. Then you put out update and it crashes upon opening, Frustrated is not the word You are truly incompetent, dumb,inbred idiots. You suck. Terrible no good worthless piece of sh#t app. Dev team are comprised of mental midgets. You are officially the worst app EVER.

Crashes constantly. Won't do a play back says event, but nothing is there. Sound worked for about two minutes... VERY DISAPPOINTED!!! IT WOULD BE GREAT IF IT WORKED

Out of the box, plugged in, created account, connected to WiFi, used app to view. Called customer support for question about other people accessing camera using app. Was speaking to a service rep in under 5 minutes. Answered my question. Done deal.