Service To Field

Service To Field (S2F) underpins efficient field service operations by providing your staff with critical information that they can access both online and offline. It links to an on-premise or cloud based back-end enterprise service system.

S2F pushes information to the device to give fieldworkers the right information to successfully close jobs on the first visit. Of course there are dynamic scheduling options and full track and trace capability so you know exactly the position of your engineers and customers in real time.

S2F can also make use of on-device navigation to give field operatives directions to their next call location.

Key Features
• Call / Job registration
• My outstanding calls / job list
• Push calls / jobs to device
• Call / Job search
• Preventive maintenance calls
• Time registration
• Parts usage
• Serial parts exchange
• Warranty handling
• Sales quotes
• Car / field stock management
• Signature capture
• Equipment service history
• Asset scanning using NFC
• Invoicing
• Expenses tracking
• Contract and asset management
• Sales order processing
• Purchase order processing
• Workshop
• Repair orders
• On device navigation to call
Service To Field requires the S2F server software from Interchange Group. For more information about Service To Field and how it can be integrated into your business please see our web site, www.interchangeapps.com or contact us at info@interchangegroup.com.