Emergency Response Management

ERM requires the P2M console server software from Interchange to function.

Keep important information out of the email melee. Don’t let important information drown in a quagmire of email noise by pushing important information to your users’ smartphones.

Deliver emergency procedure reference documents, asset lists, evacuation plans, or any other document to your smartphone users, user groups and individuals according to their specific needs.

Optionally alert users when new information arrives. Content updates are done over the air (3G and Wifi, or Wifi only), using standard vendor platform push mechanisms, so you’re always up to date.

Don’t be searching through synchronised filestores with a myriad of incomprehensibly named folders containing documents with incomprehensible filenames. Guide your users to the right information quickly using custom navigation paths with full description text and custom icons. Create different document access mechanisms for different groups of users. Or have users jump straight to the right document using simple/fast/customisable keyword searching.

Convert difficult training programmes and procedures to videos (or audiobooks) that can easily be reviewed offline whilst commuting or travelling abroad.

View documents using the correct app. ERM will automatically launch the right application for each shared document so that users can view documents in full detail and with the right formatting using their favourite apps.

Defer content visibility. All content can be made visible only during a specified time window allowing pre-distribution of content, and automatic removal of content on a specified date.

Then let your users talk back! ERM includes a comprehensive forms distribution and data collection module. Create and customise your own forms using standard HTML, then distribute to all staff. Automate expense claims, travel claims, or create forms for field data collection when working on-site. Or simply attach forms to documents to capture what your users think of your content, or check each user’s level of understanding of video, audio, or document based training using feedback questionnaires and comprehension tests.

ERM now provides mobile workers with the ability to enrich their records and incident reports with multimedia data (e.g. pictures, voice notes or dictation, and text). Each item is securely time stamped, marked with a GPS location and automatically synchronized immediately over the air to the office for integration with back office systems and workflows.

With ERM, multimedia audited event information can be automatically collated centrally and used in a back-end job management system. This means team members can better document their field work in a few moments, without the need for copious note-taking. This leads to less field time per incident, maximising the value and accuracy of the data collected.

NOTE - ERM requires the P2M console server software from Interchange to enable administrators to manage the content on the mobile devices. For more information about how P2M and ERM can be integrated into your business please see our web site, www.interchangeapps.com or contact us at info@interchangegroup.com.