RACV Connect

Unable to configure, no information anywhere. Trip logs stopped 3 weeks ago. Will be removing it. Update 20Dec16, Tried using again for the last few months. Nil trips logged. Please feel free to contact me via RACV membership when you get it working. Will be deleted the app and removing dongle.

Only shows a few prices on the page doesn't matter where I am in Melbourne. Most say n/a. Was better when most had prices and not a selected few. Waste of time.

Won't even let me get past the first screen to login on my Samsung S5? What on earth is going on RACV? When you can't even simply put your 7 digit membership number and last name in, being case sensitive like the app says to, that's really poor! Will try logging in again in a few days before uninstalling but there's plenty of other apps to get similar services I think I'll stick with for now.

UI is clunky and slow, have to repeat things several times to get it to work like loading trips, even though it says it's connected via Bluetooth sometimes the tips come through and others they don't without piss farting around in the car for 10 mins swapping screes. When the app looses screen focus it keeps the GPS enabled which kills the battery if you don't exit it properly. (back button from home screen) It does have potential if issues can be ironed out.

even the forgotten password link does not work.

Seemed to forgot my password, received a temp password, still says wrong/failed password. Tried twice just now with 'forget password' option. Still failing.

I CAN'T LOG IN My password failed so I clicked on the question mark and the pop up said to use surname for first time users...so I tried that and still failed...

Unable to sign in even reset my password useless app

Won't even let me log in

Was really mostly interested in the diagnostics functions and it does everything it said it would do. Just wish it would refresh the data a lot faster so I have almost live feedback from the car. The rest of the system seems to work. Like I said in the title, clunky ui but it all works. If nothing else worked as long as that diagnostics work this is worth the money if you have total care as it is a cheap obd unit

UI is clunky and slow, have to repeat things several times to get it to work like loading trips, even though it says it's connected via Bluetooth sometimes the tips come through and others they don't without piss farting around in the car for 10 mins swapping screes. When the app looses screen focus it keeps the GPS enabled which kills the battery if you don't exit it properly. (back button from home screen) It does have potential if issues can be ironed out.

even the forgotten password link does not work.

Totally useless!!

Spoke too soon! Still does not work......Had issues at first. Tremendous help from support team, and the new (sept) release seems to the solution.

Possibly the least competent user interface that I have yet experienced. All so obvious that there is no point in my writing more.

Unable to get this app working. Just errors with message "Connection Error - ensure WiFi/ 3g is enabled". I note the Developers response - while nice to know I find it incredible that any recent and current app is *two full versions behind the O/S.* I also note that in the Play Store it states: Requires Android 4.1 and up - So what's going on there? I tried it again using a friends Samsung Galaxy S4 (which they say it is supported) but it also failed - Then I looked at the the OS and it's been updated to Lollipop. Also tried my Tablet - but won't install on it at all. Guess I'll return the dongle to RACV.

It tells you to put your membership number in and then key in your family name for the password. Just keeps saying invalid username/password. Forget it!

Unable to configure, no information anywhere. Trip logs stopped 3 weeks ago. Will be removing it.

Need to pay for service. You can't just look up petrol prices.

Easy to set up and get running on Samsung Galaxy S4. However, the on going effort to keep the data synced seems too "complex". I have to sit in the car for 5-10 mins switching between menu items until the driver log finally updates. Then the Driver Eco doesn't seem to match that data. Just doesn't seem worth the effort for the info I get back. Would be nice if the data on my phone was updated after each trip automatically. Also chews up a lot of battery if the app isn't shut down when not in use.

Sometimes works. Relies on bluetoorh device every 3 months to connect to enable live petrol prices, also if you get new phone must also sync to bluetoorh device or won't work. Very buggy not reliable.

I'm running Android Marshmallow (6.0.1) on Nexus 6p and cannot log in. Rang support and was told I needed Jelly Bean (4.1) on Samsung Galaxy S4 or S5. Not even S6. Come on catch up technology moves quickly!

Download the app cannot login,it is telling me my password is incorrect ,tried my surname tried my password to my R.A.C.V on line account . Doesn't work on my Galaxy Note 5

Used to run fine on nexus 5 before the update to Android 6. Please fix.

Just installed looks ok

Unit just arrived and is now installed and paired to phone but phone/app will not connect to unit. App works for online info but cannot talk to unit. Green light flashing. Glad I only paid $20. Definitely not worth $100. There are far better apps for a lot less. 19/3/15: Now running but of little value. May be ok for people in Melb or other capital cities. Definitely not worth the asking price, not even $20.

The app doesn't even work I can't log in

I have changed my internet provider & changed my email. It doesn't let me connect

Had issues at first. Tremendous help from support team, and the new (sept) release seems to the solution.

Just paid for RACV Connect. Tried to create membership online account. Went thru all the steps several times, always unsuccessful. Will not accept a compliant password. Who tested the functionality prior to release? ... Still will not allow log in via the smartphone app ... You guys need to listen. Again, I'm telling you, this App is not fully functional. Clearly it was not properly tested prior to release. Rather than type throw away, 1 liner replies, actually spend time to investigate feedback comments.

Very buggy and has stopped showing Drive log. Have uninstalled and reinstalled, re-paired the device. Can not see any data past 8 June. No point in having a logging device that I can not see the logs.

Love the idea, but still a bit of a slow and clunky app. And it's extremely battery hungry if left connected. Please keep the development and improvements coming.

Not sure why I've paid all this money for something I can't even log in to. The 'forgot your password' link doesn't even work. Not happy at all.

Really handy in emergency usage. Highly recommended!

RACV sent username and password to change. My changed password met the criteria but it kept saying it didn't, that I'd typed original password incorrectly etc. Well I hadn't. Was going to trial it for the trip I'm about to make but I'll be using trusty Google maps and other tried and tested apps instead. For an app you pay for I'd expect much smoother usage. Then it was saying I needed to have 3G whatever and I do. Pretty well over it atm.

Keep getting username/password errors. Forget password link doesn't do anything. Who tested this rubbish? Also RACV service team is also no help and have no idea how to support mobile applications.

Extremely poor programming. Never should have released app in this condition

Samsung s5 have to log in and out to keep working . My car did give fault light while 200 klms from home .app read the fault which let me know what was wrong (just a exhaust sensor) i then drove home to my mechanic knowing it was not a major problem ... Did not have to wait for call out or tow truck ......Thanks hesps RACV (no 5 star cause have to log in and out all the time ) Great app

I would like to use this app but it will not let me sign up for RACV connect am a member with roadside extra have samsung galaxy s4 mini

Doesn't work, crashes all the time, won't always connect to OBD device - says it's out of range (2ft away!) Even at the discount price of $20 it's still a rip-off as it's a total waste of time trying to connect and use... DO NOT BUY THE DONGLE, DO NOT DOWNLOAD THE APP