Insteon for Hub

This app does not allow you to customize or move the order of icons for Devices/Rooms/Scenes. They are placed automatically in Alphabetical order and that it. You have to live with it!! Also, one of the most annoying things is that for the 6 or 8 key dimmer switches, it doesn't come up as how it looks. It comes up as a basic switch, and then you have to click on the "+" every time, in order to expand it to view the whole keypad. Ridiculous! This should have been an option in the settings to choose default. By the way, if your hub doesn't have Internet, it is impossible to connect through your phone over Wifi to set anything up. The hub ALWAY needs to be able to reach the cloud, otherwise consider this whole system a paperweight.

I've never been able to connect to the hub during initial set-up for the last 3 months. I bought this product from Costco brand new and have never been able to use it. Very bad product. Not user friendly. Read all the other reviews. I'm not alone on this. Stay away! Don't waste your money.

Money for hub, money for cameras and a big waste of time. First hub went out now second one fails to connect. Reset everything and still nothing. I am totally fed up with this app and brand. Tells you to update app, but when you go to app there is no update available. If not resolved soon, will be going to something else!

As soon as I leave and my phone switches over to LTE, the app pops up saying it lost its connection to my hub. Highly annoying. As far as the rest of the app, it works and that's about it. App hasn't changed much since it's debut and it shows. UI is extremely outdated and several old bugs remain unfixed. Insteon as a whole is behind the curve on home automation despite being one of the oldest companies in the game. I'm ditching Insteon as soon as I can.

Not working... AGAIN.... new update pushed out to app a couple of days ago. Today hub decides it doesn't want to talk to anything..... Whole house is configured with insteon. So when it doesn't work the word "frustrating" just doesn't cut it.

Possibly the worst app ever made. Unreliable and you have to back out of it any time your screen locks. By the time this app connects to the hub, you could have gotten up and turned on the light. Worthless. Let a third party make alternate apps for your system since you are inept.

Still does not see keypads. Even after updating app and hub. Updating hub requires manually recording, deleting, and reinstalling every device. Otherwise it's great. But I wanted to program 4 button keypad to control a scene and you may not.

I am so fed up with this app. If I didn't have so much money invested I would never use insteon again. Horrendous interface. GET OUT WHILE YOU CAN. Been a user for 3 years and have not seen any huge improvements to functionality or usability. Wish they focused on Android as much as they do iOS.

Every time you open the app it should poll the latest config from the hub, which it doesn't. Then the app hard locks up. I'm about 2 more incidents away from ripping out all of it and putting into trash where this beta test horror show belongs

Does what it is supposed to do. How come no android wear support yet? I don't understand why I cannot set the public IP address manually. My Hub is getting the wrong IP and I can't access remotely. Very disappointed.

Why did i just pay $90 for the hub and have issues with this?? I think this is scammish because you woo people in to buy hub and camera doesnt function like before either SMDH. wtf Look at NEST CAM APP. 4 STARS PLUS ALL THEIR PRODUCTS WORKS IN ONE APP

Why do I have to restart and put in my password everyone I open this app. It's terrible. I love my insteon products by this app makes me want to buy another brand and switch them all out. Insteon you are seriously hurting your product with this app. You're lucky Alexa came along.

App won't stop notifications when I set it not to in Android's notification settings. The visuals stop, but the sounds keep coming. It's really annoying when a bunch are queued up, then all come beeping on in.

Causes orphaned scenes and broken links between devices, when it gets stuck half way creating links, which happens frequently. Have to force close multiple times throughout day to get status.

Every time I want to use this app, I have to kill it in my app manager and relaunch it. Otherwise it hangs indefinitely trying to reload the current hub state.

This app is a failure. Too bad. Such great hardware, but this app should be scraped and an intuitive well designed app should be built.

This app needs an overhaul. Lets read the reviews Insteon. Iolinc is broken and cameras are buggy Home remote works better. Things are worse after the update

I would think an app this poorly implemented would be an embarrasment to a company as mature as Insteon. Apparently NOT

Setting up a system is clunky and lacks a lot of features. This app. needs considerable work to make it user friendly.

You screwed up the start of DST again. It doesn't start until March 12th.

Never logged in. Most of the time it takes longer to sync then its worth waiting. Just get up and turn on or adjust manually.

Horribly designed app. Non-intuitive, when is Insteon going to listen and build a NEW app?????? Hello? Is anyone there?

Battery hog and no substantial update in a long time. Poor UI/UX, especially for cameras.

Great system.. I have own for years..i also wish that scene modes could have a time schedule within that.

Great product. Does almost everything I need and 3rd party apps help with the rest.

Frequently freezes up or crashes. Worst. App. Interface. Ever.

Lacks features, cannot set default on levels, ramp rates, buggy. A little bit slow...

All the app does is telling me it fails to create my account!

A year a go you said to be working on full screen view for cameras?? What's the deal. This should not be that hard

It works, usually, but it's so slow and ugly and not at all intuitive.

Insteon, making automation great again!

until the android app finally adds support for the Insteon Mini Remote, this is a 1 star app for me.

The schedule for the scenes does not work.

Pay more attention to Android!

Do not allow me to create account

Won't even start now

Works 25% of the time.

Mobile App sucks

ANDROID APP NEEDS SOME TWEAKING I have a small fortune invested in numerous Insteon switches, outlets, cameras, hubs etc. I have two homes and Insteon works 99% of the time with no issues under my IOS or Windows platforms. The Android platform does not allow me to switch from one home to the other within the app the way my Apple app and Windows app does. Can your tech department fix this issue with an update or is there some sort of trick to make this work for Android. Get it working properly and I will come back and give you a 100% favorable rating

Worst app ever. Some how it let me skip setting up the hub the right way. Now it will not let me go any further. Stuck at failed to connect. Could fix this if I caould delete my account. By can't get into my accout with the app because it wants to find the hub. Stuck and don't want to wait on customer service. But looks like I will.