Jetstar

Very slow and unstable. Sometimes it just can't find my flight booking. Sometimes I can't web check in. Sometimes it just keeps showing errors and I don't know what to do. It is just confusing.

This app is great for managing bookings, however it fails to provide me offers from the home port set within the app. I'm not interested in offers out of Brisbane because I don't commute from there. Please fix.

Can't manage my bookings always says connection error. And sometimes will log me out and try log back in and says invalid???

Fails on ease of use and convenience. Slow loading. Hard to navigate. You get logged out with every update. Notifies for irrelevant advertising. I can go on and on...

Nothing about this app or company works!!! What a rip off. All I want to do is manage my booking and the website is down (now 5 hours past when it was schudualed to finish) so I'd thought I would call but after being on hold for 1.5hrs I decide to download the app and boy was I wrong I have never experienced anything like this!!! It would let me create an account, or log in, or recover an account. And the links set to recover the account only got to the home page on their website. ALL I WANT IS TO MANAGE MY BOOKING CAN YOU PLEASE HELP ME

Can't log in, just tells me my user is invalid even though it works in browser

When i book a flight ticket at payment,it keep jump back to home page

Main problem is it is very slow to load, which for an airline flight app that you often want to access in a hurry while stressed is not good. An add to calendar function like the air NZ app would be really handy.

Its worse a company ever. Give u diffrerent prices after the booking . Poor cusomter services. Happen cancellations twice before that and never help. Every one there think he's the pilot. Should close down

Too hard to navigate. I just to book a flight. Stop trying to upsell me at every point. I ended up using a different airline. Absolute fail.

Poor customer service, I was given a travel itinerary in Bahasa and when I asked for the one in English they can't manage to do it. I told the representative about this 7 times and all I got are empty promises. How come they are unable to solve a small matter like this?

do not fly with jetstar! the seats are crowded with no leg area. Their customer care is also horrible

Poor App - It doesn't allow me to login. I tried to reset my password but the email sent from Jetstar does not contain a link to do so. I am now completely locked out which sucks as I'm flying in two weeks.

Installed the app bc I thought it included in - flight entertainment. Now installed there is no entertainment in the menu that I can see.

Updated my password and it still won't recognize me...frustrating

Please add booking payment by 7-11 and SAM machine. App start so slowly.

Works better than the bloody website ( on chrome)

Very good service and supporting

DO NOT USE THIS APP FOR BOOKING!.. I wish I had read the reviews before using this app. Jetstar website is hard enough to navigate and this is way worse. Ended up booking on wrong days because after searching I minimised the app and then bought it back up. The dates changed and I didn't see the changes in amongst all the other stuff I had to navigate. Tried to contact Jetstar and couldnt get through. Will now not be taking my kids to see my family at Christmas because I can't afford to pay twice. I will never use this app again.

Can't manage booking after logging in and selecting flight, just takes you to the beginning to log in. Frustrating.

Garbage! Keeps saying an unknown error has been occured...

It says it has entertainment but it doesn't. Just boring booking stuff. Don't bother downloading.

This app is Ebola. Just like this airline. Only airline that's worse is air Asia.

Says entertainment, total bs

cant book return flight, must be separately, this airline always sucks!!

From the moment I installed it despite already having an account and a number of booked flights the app refused to acknowledge my details and flights. Waste of time and space. Do yourself a favour and give this app a miss.

I just downloaded the app, thought it would be handy app to have as I travel a bit using Jetstar. But after reading some of the reviews before I even use it I mite delete it doesn't sound like it's a good app to have. Taking up space on my phone . If this is the case with the app Jetstar you need to listen to your loyal customers.and fix it.

This app doesn't recognise any of my booking references and keeps crashing. About what one expects from jetstar. Don't even know why I'm upset....

Always have error in the last step of making a reservation when entering personal detail "エラーが発生しました". Stop making update if you can't handle that.

App doesn't load anything. I can't even log in, simple and functional would be better. Deleting due to being unusable

Search page unable to load recently. Tried for couple of days and its still.not working

Errors on whatever I key in. Not sure what's going wrong

Won't load flights. Garbage

Can't even login...

All good

I generally don't have any issues using the Jetstar app for booking flights, checking in, and boarding. I'd rate it higher if I didn't have to login every time though.

Fast, easy and paperless way to check-in, board or add extras. Though it would be better if receipts won't be even printed after boarding at the gates.

Works well

Crashed every single time I opened it. Absolutely terrible app!! It has the right ideas and has great functionality but if it doesn't save your details once you have entered it once then what is the point!

Jet star is the worst expierence i have ever had the app says one time but the boards say another get your act together. THIS IS A QUANTUS SPIN MORE LIKE A JOKE OF AN AIRLINE. this just shows the problem with airports and service customer service and technology service are the same just cheapest and worst. #bullcrapairline