Voya Retire

Being limited to only one device is frustrating. It was definitely much better before the verification code was put on place. There is no way for me to have my phone and computer together at the same time to get the code in my line of work so its difficult to make changes and gain access. Please add a secondary recovery option.

Bug that prevented signout was fixed. Congrats!

Great app for keeping up with my 401K

No issues works great

I try to go in and start working on my retirement portfolio and it says my account is temporarily unavailable ever time I logged on.

HAVING THE SAME ISSUES AS THE OTHERS. WHEN ATTEMPTING TO SIGN IN WITH SS, APP DIES AND CLOSES. PLEASE FIX. Can you share a fix please ? update: It started working Monday. When the main Voya site is down , as it was all this past weekend, the app does not tell you why it can't sing you in, it just ignores the sign in attempt.

App worked great for a few weeks, now when I log in its just a blank white screen....super frustrating. 1 star.

Stuck on load screen. Doubt app will ever be fixed.

I was never given the chance to create log in info...so how am I supposed to use this...

Doesn't work anymore with new username and password approach.

I can't load it. Straight to a white screen

I can log in then...nothing. Just a blank screen.

BROKEN FOR 3 MONTHS! It looks and functions like a bad mobile website, reloading data unnecessarily and with weird UI patterns. It takes a long time from login to actually accomplishing anything. After recent updates to Voya's security, the app can't get past the initial login screen. EDIT: three months in and I still can't access my account with this app or with Mint or Personal Capital. Not feeling "valued".

Like others are saying, it is a broken and incomplete app. You reach points of no return in the app where your only option is to exit the app completely and login again to get to other parts of the app. It's like you walk through a door into an empty room the door behind you dissapears. I'm concerned if the functionality of the app ia this bad, how good is their security? If they can't even fix basic problems with a simple app, what happens if there's an attempted breach?

This app is way to complicated. Our old company retirement app was much more streamlined and easy to navigate. The main reason I dislike the app is there is no way to view payoffs on loans. At some points the app is a dead end and there is no back button.

Mobile app is not working. Incorrect user ID or password error is keep popping up. I am using the correct Id and password.

An awful app. Super glitchy, hangs up constantly. Makes me worry about the company responsible for my retirement accounts. You should remove this app from the Marketplace and save yourself the embarrassment. Seriously, I've never experienced something this bad. Running on Galaxy S7 Edge with latest OS.

This app is very outdated

When i click on my rate of return information the app states that my session has timed out, when i was only on the app for about 5 seconds.

Could never log into the app. Tried every combination of my company logo in, no success

I'm able to log in but get white screen after log in. Using S7

App design is bad. Login screen is clunky. Makes me regret moving my money to Voya.

I sign in and it just says temporarily unable to access your account. It's been this way since the new update.

Stopped working after update. Takes forever to load, if it loads at all. Also won't show rate of return anymore.

App does not work with Galaxy S7. Occasionally, I make it past a loading screen to a white screen with a zoom toggle.

The app will not load since the update. Time waster when waiting to load.

Same problems that everyone else has mentioned here..Too slow to load, service unavailable etc

This app sucks. You can't get through. The app tells you invalid login information when it isn't.

When trying to login tells me my information is incorrect.

Times out before you get any info on S7 edge

App works well. Since the last update, it does take quite a bit longer to load. Please add pin or swipe password option.

It does not work.

Since the security link app has not worked for me at all!

Does not work

Needs fingerprint login.

Can't do anything after login...

Excellent app for monitoring your retirement account!

Works great add fingerprint access

I hate that the app goes sideways even when you have your screen rotation off what's the point

I was having a lot of trouble when the new update arrived, shutting off, locking up, etc.. I uninstalled and reinstalled the app. Works AWESOME! Only 4 stars because there is always room for improvement on something, got to keep someone employeed, keep up the good work.