Instant Feedback

Instant Feedback helps you gain valuable feedback from potentially all your Customers helping to improve satisfaction and retention for your business.

Instant Feedback obtains Customer views at the end of the Customer experience prior to them leaving, this gives you the business owner, the following benefits:

The opportunity of gaining feedback from all of your Customers

True Customer feelings at the time of the experience and not days or sometimes weeks later

Instant feedback to your team giving daily, monthly and year to date performance together with live comments from your Customers

Managers need to react quick if the Customer is less than completely satisfied, text and email Hot Alerts will inform you if your Customers are unhappy giving you time to speak to them before they leave.