Pockets-UPI, Wallet, Bharat QR

This system is too ridiculous. They take time 7 days to refund your money if money deducted while transaction unsuccessful or server down also. It means if any one try to sent money to other and your money was debited but transaction has been unsuccessful still you have to wait for 7days to get your money back. This is a clear cheat isn't it. BC application and the systems. Recommend to do not use it. Use a bank account not go to pocket like this

I paid my electronic bill through ICICI pocket app but I am getting error, that error screenshot I send to ICICI pocket customer care team but he replied me Our side your transaction successful, If transaction not successful amount will be back 7 days. Not taking care last month also same problem, but is given back. Problem in ICICI pocket app error is (sorry, we are unable to process your transaction, we apologise for the inconvenient and request to try it later)

Not able to login in the application, it needs to verify the mobile number. Post the application sends SMS, the process always fails at the authentication step and shows failure error code. Though I always receive a SMS from the company stating "mobile number successfully validated". Already sent the screenshots of the whole issue to the company, but no response to it as well. Worst e-wallet experience. Not expected such kind of service failure from a bank like ICICI.

Transaction is too fast.. If any mistake happens then you get to loose money. Also if coupon for sending money is generated and its not sent the it takes 4 working days to refund.. Thats not good in the era of IMPS & UPI. Support is good. But chat screen is not viewable completely.

Stopped for a quick latte at Starbucks and tried tap and pay in the application for the first time, though i have experience with physical contactless cards before. Transaction went seamlessly and receipt generated in absolutely no time. Apparently contactless payment is about 5x faster then chip and pin. And the elimination of having the physical card always is an added advantage. All in all, this feels to be the best disruption in payments till date. Great job team icici!

I am unable to pay electricity bill. As soon as I select the Electricity company, option of "amount to pay " disappears. Then I was not allowed to go to Next level, showing an error that amount can not be zero. Kindly rectify this problem.

I have lost more than 10 rupees for massages sent by app for mobile authentication but it says authentication failed every time. Due to this I can't excess the app .please fix this problem and improve your services to make it successfull otherwise it is totally waste app..

This is the worst thing from icici bank ever. I registered on Aug 2017 ,and applied for a visa card but got the visa card with validity till September 2017. Customer support suggesting why u chosen this card....

I am not able pass through the sms authentication process....i received a success message on sms but the apps keeps on showing 'Authenticating...' message....tried that for a couple of hours ..also restarted the phone but same result.Finally gave up.

No offers i have installed this app since 6 month, i am online spender. but unfortunately i hvnt get single offer from this app. only marketung. all offers are on website instead of app and other offers are on scan to pay no more than rs.50 you will get in any offer. icici is making fool out of us. phone pay is good.

upi not working from 6,7 month, when transaction through upi or check balance bank account massage shown somthing is wrong. i call, chat, mailing but no issue solved.

I new create a pocket account but registered mobile number expire by oprator and i forgot my register email id. But i have all details but customer care no provide another option for balance recover. My blance is 4990. This is cheating.

It's okay app. The main concern is, the payments done thru their virtual card for Ola and Paytm, doesn't reflect instantly in their transactions sections. Customer care doesn't give satisfactory answers for the same. Also the online payment option can be used only for Indian website.

Change of mobile number does not take place inspite of mobile number changed in my SB account. Branch also expressed helplessness. Pocket messages are received to earlier mobile number.

What is the use of this ill-fated app, when transactions getting failed and taking full 7 days to refund.. for them transaction is successful then where money is gone..

This app is very bad cashback gernated after 30 or 60 days after r u crazy we are wanting too much days for some cash. Paytm is better your pocket app gave instant cashback.

Worst app ive evr seen,eats your main balance for verification also do not pay bills in due date, they take ages to process if you are ready to pay penalty

worst app i try to send money through upi but it does not send after processing it come back to payment page,solve this prob

Pathetic app. Stupid way of mobile number authentication. Ate up my mobile balance while trying to register for it, everytime throws some error. Then start again and pay for the authentication. Bad way to harass the user.

Totally useless I tried 4 times to validate my number nd all 4 times sms charges debited but displaying some error..

1. cashback takes too much time to come... 2. Offer codes are not working. 3. Unable to pay the bill of certain billers...i.e. PGVCL..

pathetic customer care service and guys keep a track of cash back ie promised.... u might have to check and call customer care again to get ur cashback

The app is good and works fine...with my android. One thing lacking in this app is the offers it offer as against paytm or freecharge.... Need to get more offers working ....

Hey guys why can't I use my credit card to add funds to my pockets account?... Or else it's an amazing... U ppl rock

Help me. Unable to verify my any sim.inspite of having balance on sim they are showing no balance & my sim is not activated.. I have account on pocket. But now i can not able to open my account..

I really hate this app because some of the txn amounts are missing and wrong too, raised complaint...no action till date

icici pocket dont provide any cash back, shame on you, doing false advrtsmnt, i did first payment through icici upi, after 60 days no cadh back , offer was 50% cash back .. Fraud pocket and fraud banking service

This is very useful and easy application. I am very glad to use this ICICI Pocket through my mobile. Great customer support from Pocket. Thanks for application maker and all the team of Pocket. I love it.

Poor developers! Money cannot be added into wallet and beneficiary can't be added for bank transfer then what to do with it without money in the wallet.it is as alike fake and time wasting app

Dont use dis apps they deduct money automatically and they not return ur money... very bad service ... if u talk customer care they give wrong information

I have used this app for a long time and it worked fine. Off-late the app closes automatically when the "send" option to transfer money is clicked. Please rectify the issue.

Add more billers like Bescom for electricity & MTS for postpaid mobile/Datacard. Even before promo code is used it says maximum usage exceeded. Worst app.

There are so many error! I am afraot to use it ! Make it proper & fast it's good app. And can. Do lot more good

Worst app never got activated Every Time I try to activate the app it shows this error message 215.

A half hearted effort by ICICI to simply record their presence in this segment among competitors! I have used and tested this app for long. All the processes, including signing in, take considerable time to process as if they have their servers located in a different galaxy. Despite their claims to be the first in incorporating UPI in Pockets app, most of the time I am unable to make UPI based transaction through Pockets. The BHIM or other similar app doesn't even validate the VPA I registered with this app. None of my family members/friends I referred were ever contacted for opening Pockets Savings account despite opting for the same yet the request status shows as rejected without assigning any reason for rejection. Overall a complete failure and unworthy app. The only good thing about this app is that they dole out attractive incentives in the form of cashback from time to time on bill payments etc. It's impossible to believe that they are unaware of these problems but it seems ICICI pays more attention to its normal banking operations than Pockets. Despite bringing to their notice these problems their common response​ would be to ask the reviewers to write to them separately! Don't expect anything from them.

I tried to add funds to my pocket account but the amount is not credited in my account. I tring adding funds through vpa but it also failed. Very worst app to try dont download

One app for all purposes. No need to have multiple apps, wallets or accounts. Customer support is also very quick.

Useless application just keep on deducting SMS charges waste of time it even doesn't deserve 1 star zero will best suit

It is horrible app once you add money in this again you can't get refund and also not able to make the payment for products in any other shopping sites

Trying to create account but every time it is throwing error and most frustrating part is every time you tried again it will keep charging 1.5 rs for the sake of bloody verification.