Swachhata-MoUD
Free App
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About Swachhata-MoUD
The Swachhata-MoUD is the official app of Ministry of Urban Development (MoUD), GOI.
The app enables a citizen to post a civic-related issue (eg; a garbage dump) which is then forwarded to the city corporation concerned and thereafter assigned to the sanitary inspector of the particular ward.
The app has been built by IChangeMyCity – a division of Janaagraha, a Bengaluru based non-profit working to improve the quality of life in India’s cities and towns.
How does it work?
Take a picture of the Civic-related issue using your smart phone, and post it in one of the following categories.
・Garbage dump
・Garbage vehicle not arrived
・Dustbins not cleaned
・Sweeping not done
・Dead animals
・Public toilet(s) cleaning
・Public toilet(s) blockage
・No water supply in public toilet(s)
・No electricity in public toilet(s)
The app will capture the location while the picture is being taken. Just type in the landmark of the complaint location. The complaint will then be assigned to the concerned sanitary inspector/engineer.
You can also vote up on any other complaint relevant to you. You will get regular updates on status of the complaint in the form of a push notification with the ‘Resolved’ image uploaded by the assigned sanitary inspector/engineer.
You can also reopen the complaint if you are not satisfied with the resolution of the complaint.
New Feature:
1. Don’t like what you posted? No problem! Our new feature now allows you to edit or delete your complaint. You can also post complaints by uploading photo from your phone’s Photo Gallery and then add the location of the complaint in our Swachhata App!!
2. Engineer can Login to Swachhata-MoUD app feature.
The app enables a citizen to post a civic-related issue (eg; a garbage dump) which is then forwarded to the city corporation concerned and thereafter assigned to the sanitary inspector of the particular ward.
The app has been built by IChangeMyCity – a division of Janaagraha, a Bengaluru based non-profit working to improve the quality of life in India’s cities and towns.
How does it work?
Take a picture of the Civic-related issue using your smart phone, and post it in one of the following categories.
・Garbage dump
・Garbage vehicle not arrived
・Dustbins not cleaned
・Sweeping not done
・Dead animals
・Public toilet(s) cleaning
・Public toilet(s) blockage
・No water supply in public toilet(s)
・No electricity in public toilet(s)
The app will capture the location while the picture is being taken. Just type in the landmark of the complaint location. The complaint will then be assigned to the concerned sanitary inspector/engineer.
You can also vote up on any other complaint relevant to you. You will get regular updates on status of the complaint in the form of a push notification with the ‘Resolved’ image uploaded by the assigned sanitary inspector/engineer.
You can also reopen the complaint if you are not satisfied with the resolution of the complaint.
New Feature:
1. Don’t like what you posted? No problem! Our new feature now allows you to edit or delete your complaint. You can also post complaints by uploading photo from your phone’s Photo Gallery and then add the location of the complaint in our Swachhata App!!
2. Engineer can Login to Swachhata-MoUD app feature.
All Application Badges
Good rating
Free
downl.
downl.
Android
4.1+
4.1+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Minor bug fixes and integrated push notification
Minor bug fixes and integrated push notification
Version update Swachhata-MoUD was updated to version 3.4
More downloads Swachhata-MoUD reached 500 000 - 1 000 000 downloads
What are users saying about Swachhata-MoUD
H
by H####:
by H####:
Update the present situation, rest will be taken care by Govt.
Z
by Z####:
by Z####:
Great initiative, works well. More importantly brings visible accountability
G
by G####:
by G####:
Good but work is not early
N
by N####:
by N####:
goodapp
Z
by Z####:
by Z####:
Options of Problem type to be increased like 1. Debris Not cleaned. 2. Bin damaged. 3. Insufficient Bins. 4. Bins not placed in all nearby streets . 5. Not managed regularly 6. Unable to Manage
F
by F####:
by F####:
Poor app!!! Didnt even alow me to post a complain.. All the time its saying please wait...Frustrated
W
by W####:
by W####:
Don't download.This app is of no use. Made 3 complaints in Past 6 months but not a single one is resolved. Every time they say to post the complain again.
Z
by Z####:
by Z####:
I posted 3 complains. Were resolved in 24 hours. Its a good initiative by indian govt. Jai hind
Z
by Z####:
by Z####:
It is a bkwas app. Koi action nhi hota bs complaint post kr do
S
by S####:
by S####:
The Central Government wants to make India better but the officials doesn't want, I have posted but haven't seen action by official's for the Last 3 months
Z
by Z####:
by Z####:
Very poor app, not allow to select location. Working same like govt... Fake!
Z
by Z####:
by Z####:
FAKE APP BY FAKE PEOPLE.No action is being taken .6 weeks since posting.Useless app by useless people.
Z
by Z####:
by Z####:
Hate this...I posted my complaint but their is no action taken by them....
Z
by Z####:
by Z####:
Hi I got recommendations from website n m using it...but very very slow n after posting 3 complaints it's not opening at all.
A
by A####:
by A####:
App requires substantial improvements. Feedback should be used to improve further in the next versions. More options are needed to inform the situation from citizens
Z
by Z####:
by Z####:
Yeh app bakwas he 4 month me complaint solved nahi ho pa rahi he
Z
by Z####:
by Z####:
Problem with SMS gateway, OTP not received
D
by D####:
by D####:
Doen't validate my mobile no. Says validation failed> invalid mac address.
G
by G####:
by G####:
Posted a complaint and it has been complete 2 days but nobody came to clean the place..govt should look in the matter..
H
by H####:
by H####:
The app crashes just after I take the picture.
R
by R####:
by R####:
Not working in samsung s7 edge..showing invalid mac adress error
Q
by Q####:
by Q####:
Some Invalid MAC address problem. Fix this please.
A
by A####:
by A####:
Not able to post photos , ypu can't post complaint .I am surprised how this app got 4.1 rating
Z
by Z####:
by Z####:
Waste of time if we trust this app
W
by W####:
by W####:
Doesnt allow me to upload my actual address.. How will the sanitary inspector reach me if he doesn't k ow my actual address
Z
by Z####:
by Z####:
KachRa lene ke liye nahi aate. 4 sall ho gaae
E
by E####:
by E####:
Nothing done by municipal corporation
Z
by Z####:
by Z####:
Good initiative by the government,but resolve the complaints as soon as possible
O
by O####:
by O####:
பதிவுகளை பாா்த்து உடனே நடவடிக்கை எடுக்கும் நம் அரசாங்கத்துக்கு வாழ்த்துக்கள்
Z
by Z####:
by Z####:
This apps is very good and make more future Thank-you urban development
D
by D####:
by D####:
V. Active v.quick to send complaints Like it
Z
by Z####:
by Z####:
Great app for Citizens grievance regarding cleanliness
Z
by Z####:
by Z####:
Falling short on execution
Z
by Z####:
by Z####:
Very useful to strengthen the hands of Govt for making my city clean.
Z
by Z####:
by Z####:
Decent app. Authorities need to take action more aggressively
O
by O####:
by O####:
Amazing app,very useful to keep our city clean
Z
by Z####:
by Z####:
Best app ever in play store
Z
by Z####:
by Z####:
Not working
B
by B####:
by B####:
Shows Agility in Governance
by D####:
Grt initiative with prompt action. Please hv an app for city roads.