IBM Doc Buddy

IBM Doc Buddy Free App

Rated 4.22/5 (18) —  Free Android application by International Business Machines Corp.

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About IBM Doc Buddy

Do you look up error messages to resolve technical issues? Would you like to retrieve message documentation on your mobile devices? It is time for a new information experience!

IBM Doc Buddy is a no charge mobile application that enables retrieving z Systems message documentation and provides the following values:

Enables looking up message documentation without Internet connections after the initial download
Allows viewing Red Alerts notifications
Improves your information experience
Accelerates the time you spend in resolving problems
Includes links to the relevant product Support Portals and supports calling a contact from the app

IBM Doc Buddy provides the message documentation of the products including z/OS, z/VM, z/VSE, TPF, IMS, CICS, Tivoli OMEGAMON XE for Messaging for z/OS, IBM Service Management Unite, IBM Operations Analytics of z Systems, Linux on z Systems, and so on.

You can send any feedback to sptast@cn.ibm.com

How to Download / Install

Download and install IBM Doc Buddy version 1.3.0 on your Android device!
Downloaded 1,000+ times, content rating: Everyone
Android package: com.ibm.systems.supportassistant, download IBM Doc Buddy.apk

All Application Badges

Free
downl.
Android
4.0+
For everyone
Android app

App History & Updates

What's Changed
This release includes major search enhancements:
The app now supports online search in addition to offline search. You can get instant search results if you are connected to the Internet. Online search is enabled by default in Settings.
An overview of the app features is provided for first-time app users to help you get started.
Messages of these products are added: Tivoli OMEGAMON for Storage on z/OS and Tivoli OMEGAMON XE on z/VM and Linux.
More downloads  IBM Doc Buddy reached 1 000 - 5 000 downloads
Version update IBM Doc Buddy was updated to version 1.3.0

What are users saying about IBM Doc Buddy

E70%
by E####:

Working as expected and handy app☺

K70%
by K####:

I installed this app and immediately tried to download a component. I then tried to access the component and was rewarded with what I would call, a blank stare. By the name of the app I expect to be accessing a lot more than messages. I'm expecting access to documentation. Either give us access to the documentation or rename the app to something like IBM Message Buddy so we know what we're really getting. I dumped it like a hot rock. Useless to me!

K70%
by K####:

(1) The components list is jumpy. (2) There is no easy unified place to see the status of all downloads. (3) Only downloaded message sets are searched, not the web itself. (4) There is no way to find out what component owns a particular message until you've downloaded it. (5) Googling a msgid is far easier. For more, see my IBMMAIN post of 12/02/16.

L70%
by L####:

I've used it a lot and have loved the recent features.

K70%
by K####:

Easy to use and fast searching for message information. A must have for any mainframer.

Z70%
by Z####:

Needs z/VSE doc as well

K70%
by K####:

I miss IBM LookAt

Z70%
by Z####:

I feel bad giving this bad of a review but this app installs thousands of small files into a few folders. On my phone it made android's /system/bin/sdcard use a lot of CPU - my "OS Monitor" app reported it using 50% and more CPU for at least an hour after reboot. It really drained my battery, too. I am not certain but I'm pretty sure it maintained high CPU usage for days at a time. This app would do well to consolidate it's documents into fewer files to reduce the strain on the SDCard storage manager. (I waant to note that the app was installed on the internal phone storage, not an external SD Card. I think it would drain battery via high CPU wherever it is installed.) BTW, I never found a time I needed to look up IBM documentation with this app after having it installed for a few weeks. I am on Android 6.0 on an LG G3. D85130d.

K70%
by K####:

All mainframe users can benefit from this.


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Rating Distribution

RATING
4.25
18 users

5

4

3

2

1