Hydro-Québec

Hydro-Québec Free App

Rated 3.18/5 (206) —  Free Android application by Hydro-Québec

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About Hydro-Québec

Track outages with an interactive map. Download the Hydro-Québec app now and stay informed.

- Select an outage to find out when service is expected to be restored as well as the crew status, how many customers are affected and the cause of the outage, when known. You can also receive information about a planned service interruption before it starts and throughout the entire procedure. In addition, you can sign up to get notifications when information is updated and when power is restored.

- Use the app to notify us of an outage.

- Plan a visit to a generating station, a dam or another of our facilities and have the necessary information on hand: contact information, tour schedules and directions.

- Find out about our online services and access your Customer Space to consult your bill, change your address and more.

- Stay informed of company news.

Other services will be added.

How to Download / Install

Download and install Hydro-Québec version 1.3.25 on your Android device!
Downloaded 50,000+ times, content rating: Everyone
Android package: com.hydroquebec.mf_android, download Hydro-Québec.apk

All Application Badges

Free
downl.
Android
4.4+
For everyone
Android app

App History & Updates

What's Changed
A map of upcoming planned service interruptions was added.
A function allowing people to report an outage was added.
Version update Hydro-Québec was updated to version 1.3.25
More downloads  Hydro-Québec reached 50 000 - 100 000 downloads

What are users saying about Hydro-Québec

P70%
by P####:

Does show outage on Maps but any other service is a redirection to HQ's website. I was wishing to access my account directly on my phone like those banking app. Highly disappointed.

D70%
by D####:

The app is marginally better than hydro's ability to keep the lights on..... Seems to me if hydro was even minimally competent the app wouldn't be necessary. App has to be forced closed. Hydro sucks

H70%
by H####:

Not useful, send you each time you need to see something related to your account. And why notification is not used based on a post code? Would need to push the app more

S70%
by S####:

Pretty useless app if it just opens links onto the website. I'm quite capable to do that without an app

D70%
by D####:

An app that tell you the power outage around you. (Quebec.Canada)

D70%
by D####:

Why no apps to manage you hydro account?

D70%
by D####:

Absolutely useless, cannot manage account in-app. Terriblement inutile, Il n'est pas possible d'accèder au compte Hydro.

D70%
by D####:

This apps does nothing relating to your account details. Just use the web version

D70%
by D####:

Bungalow

D70%
by D####:

This so-called "app" is basically a mobile-friendly version of the Info-Panne website, with the added ability to follow an incident and get updates. Please improve this app (and the Info-Panne site) to allow users to report outages... Trying to report them by phone is awful.

D70%
by D####:

I live in a neighborhood that gets at least 4 power outages a year (very old HQ infrastructure). The app never indicates when there are power outages but the phone line indicated every time it is due to equipment failure and that it should be repaired in about 2 hours. How is it the phone system is more "automated" then a Web page or an app on a portable? If you call from a land line it knows where you are and the network status, it would be nice if the app used geolocation to do the same. Pretty bad.

K70%
by K####:

Don't show the updated outages and don't allows make the reports. So what is the utility, just showing to what phone I must call?

D70%
by D####:

Useless. Late information, no new info regarding outages and late updates.

D70%
by D####:

Hard to find your location on their stupid map. And when you do, all it says is: power outage at this address. Well thank you Einstein, but I already knew that! No estimated return time. Not even after 5 hours! Worthless. Worthless. Worthless

Z70%
by Z####:

The Expected time for the end of a power outage does not get updated often enough. An hour and a half after the time for the outage to be fixed had passed, the Expected time for the end of the power outage had never been updated and we still had no power.

D70%
by D####:

Application Inutile qui donne de l'information erronée et en retard

F70%
by F####:

J'ai installé seulement pour commenter l'app ; je m'attends a plus comme par exemple un gestionnaire de compte qui serait grandement apprecié par plusieurs abonnés

E70%
by E####:

N'est pas à jour est c'est n'est pas possible de signaler une panne. Pas fort.

D70%
by D####:

Outage map has an outage...

D70%
by D####:

This should be more. As client we should be able to check out our consumption

V70%
by V####:

Does exactly what it's suppose to!

D70%
by D####:

The Web page isn't updated in real time. Why did we get those networked meters? Anyway this app isn't better that the Web page. And the Web page isn't better than calling.

N70%
by N####:

Vaut mieux téléphoné. La carte (application ou web) ne donne pas la bonne information sur les pannes. Mais par téléphone, oui.

K70%
by K####:

Nous avons une panne depuis 45 minutes et l'application n'indique toujours rien! Bravo pour le résultat!

A70%
by A####:

Lors d'une panne de 20 heures, l'application ne m'a jamais donné de temps estime pour la réparation, et quand le service fut rétabli l'application indiquait toujours une panne et je n'ai pas eu d'avis.

D70%
by D####:

Info sur pannes n'est pas à jour. Mieux de téléphoner ou info est actuel. Comme c'est la function primaire c'est pas utile

D70%
by D####:

Useless

X70%
by X####:

Le service a la clientèle/service technique ne met pas a jour l'heure de rétablissement qui est affiché dans l'application. On doit continuer d'appeler au service à la clientèle pour etre tenu a jour. Cette application m'est donc tout à fait inutile pour être tenu informé.

D70%
by D####:

Es una aplicación que no le veo ni una utilidad.

D70%
by D####:

This app is amazing. It let's me see my daily usage, compare it to previous time frames and see all my billing history as well as the avg temp per day for the past and present time frame. Wonderful for someone like me who prides themselves on keeping energy consumption down.

H70%
by H####:

Recently had a whole block power outage and the app & Website said I had power

D70%
by D####:

Fonctionnalités mauvaise incapable de montrée de panne j'ai dû utilisé le site. Bad fonctions had to use Web to see outage.

S70%
by S####:

Shows us the power affected area

C70%
by C####:

App est essentiellement google earth et n'est pas updater en real time , pas d electricite un service de marde une app de marde.

U70%
by U####:

Avoir accès à notre compte comme sur le site Web serais encore plus génial!

D70%
by D####:

Shows you power outage only, I figured it offered to check you account as well but just directs you to your browser. Uninstalled!

D70%
by D####:

C'est une vraie blague, une application de l'entreprise québécoise est juste en anglais.


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Rating Distribution

RATING
3.25
206 users

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