Hush Smart Earplugs for Android
It does work and when it does, it is amazing. The Bluetooth connection is spotty and battery life is much shorter that it should be. Alarms go off even when turned to the off setting. Good product, but needs some more polish. Nice ap design.
The right ear isn't connecting at all, really struggling as I can't continue with the product with one working ear bud. When it is in charge case on it's own, no lights turn on, when in with the other the side with the right ear plug lights up and turns off. Has now paired with phone but status is always disconnected// Thank you Hush for replacing the dud ear piece xx
I have emailed the manufacturer 3x on my technical issue with the earplugs not connecting. They have not returned any of my emails. I have troubleshooted via their web site possible solutions with no positive outcome. This is poor customer service. Unless this is remedied quickly I will not recommend them as i have to my clientele base.
The hardware is OK, but the app has major shortcomings: > Needs to connect to both earplugs to run. So if one didn't charge properly, you can't use one hush earplug and one foam earplug. > App skin is bright white. If you decide to use the earplugs after you've turned out the room lights, suddenly there's a bright light assaulting your eyes, destroying your night vision, and potentially waking someone else in the room. > Masking sound selection is in a fixed order. It should show the uploaded sound first. Instead, you have to scroll sideways to find the uploaded sound. > Duration order is shortest to longest. For night time users, it should be the other way, so that you don't need to scroll sideways to find the duration you want. These are minor things, easy for the app designer to fix. They have ignored my feedback through their website.
The concept is outstanding, but the actual product has serious flaws. I work night shift in a hospital, my work week is 7 nights in a row (then 7 off). I recently moved to a busy neighborhood, and could not sleep. When I found out about these, I was so hopeful they would save me: sleep noise machine directly into your ears, while blocking outside noise! They worked great...for about 5 hours, on 20-30% volume level, FAR less than the 8 hour advertised battery life. I emailed Hush customer service & was basically told there's nothing they can do about it, no offer to replace. Last week, the earplugs stopped connecting to the app altogether, which is necessary for the sleep sound operation. I even tried uninstalling and reinstalling the app, nothing, they no longer communicate with the app. I've had this product right at a year. I am VERY disappointed, they are very expensive. I was already disappointed with the much shorter than advertised battery life and would've rated this 3 stars, but now that they are completely nonfunctional, I have to say 0. Waste of hope and money.
Since the latest update I'm unable to connect the ear plugs to my phone. I've been trying to contact support for a week with no reply.
Got my second set of plugs many months ago. I have Nexus 5x Android 7.1.1 now plugs can't connect at all. Last time I heard from support was Nov. 2016. Really had it with these things. Even on lowest volume, when they did work, only got about 5 hours. I live in the same city as Hush and can't get them to follow up.
I usually dont get enough sleep and its often interrupted by pets and spouse, but with these earbuds i slept better than i have since as long as i can remember.
One of the earbuds wouldn't show up on the bluetooth locator even after charging all day long. The worst part about it is that I can't use the Hush earbuds unless they are both connected. I emailed support@hush.technology 8/28/16 about the issue & still have heard back. Still haven't heard back & it's 9/7/16! That's 7 business days not including the holiday. Also, my original review was from 8/30/16, updated 9/7/16
Unfortunately their is a problem getting updates right now, but the design of this app is great. It is easy to use and is wonderful at helping me rest. I am a military caregiver and we do very little sleeping. These babies have given rest back to me!
Problem I love it, but have recently switch my cell phone and now I can't get them to connect! I really need them as I wake up at 2 am
Work great but only 4 to 5 hours max. ..which is far to short for a product designed to help keep unwanted noise from bothering a sleeper.
Since upgrading from Droid Turbo 2 to Galaxy S7 Edge I can no longer choose how long the sound plays. I like it to play for 1 hour but it plays all night now. Other than that I love the ear buds. I was told to stop using foam ear plugs at night. These were the answer I was looking for. I'd really like one or 2 choices of light classical music instead of just white noise though.
Loved at first. One month in it lost battery power and stopped connecting. Gave up.
I have had insomnia for years and this works extremely well and I will fall asleep easily but can't turn sound up high or battery will drain super fast. Even with sound on low battery won't last more than 4 or 5 hours. Fix battery and I would give 10 stars but for now paid 3 times what I think it was worth.
I love the idea, but I think buy this or not. Previous people wrote bad things. Then will be new version of device with better battery?
As everyone says, battery life is strange. The charging case works on and off. I also wish you didn't have to download every sound if you want to play it. It should just have them downloaded already so you can easily switch from sound to sound. The sounds are on a very short loop and repetitive so you get to memorize what sound is coming and in turn, you're still awake paying attention to that. Other than that, they serve their purpose.
For 150 dollars you expect a quality product, for this I would pay max 30 dollars. Poor battery life, pairing the earbuds take too much time, and the app is awful.
You have no customer service, u dont care about your customers, I think u were surprised of the many purchases that u didnt know what to do..really amateurs..not real entrepreneurs that would know that customer is king. What business in this world that doesnt reply back to customer emails? Haha i'm surprised that u r still in the market..poor kickstarter supporters..my review is really simple.."IT DOESNT *$%%&$* CONNECT"!!! How can i return this thing?
Works quite well, unfortunately the battery doesn't last the night even on low volume. At about 30% volume it dies after about 5 hours. Suggestions to the devs for making the most of the situation: 1) Fade out the sound on low battery instead of cutting out. The sudden cut off can wake me up. 2) Allow a delayed start - noise levels often pickup a few hours later . 3) Add option for to adapt volume (or start sound) based on ambient volume using phone mic.
Loads of different earbuds to find one that fit, could use more music options, works like a charm
Update: This feature is now a must given the bad battery life. You need to enable a timer to allow the sound to start at a later hour during sleep and/or start and stop a timer for 2 rounds. This way the sound will turn on when we need it later in the night. Right now the sound shuts off when I need it most due to the battery which barely lasts 5 hours no matter the volume I choose.
Please never never never never buy this product. Who sleeps at night for 2 to 4 hours. Absolute waste of money. Terrible terrible terrible battery life even when using the lowest volume level. Great idea on paper, but the product does not live up to the false advertising
After waiting months to get these and shelling out 150 dollars I got ear plugs that ran 6 hours a night.Then after 2 weeks the right ear plug randomly won't charge or would hold a very weak charge.4 weeks after that the left one went out completely.A 6 week lifespan?Really?Not worth it for 50 bucks much less 150.
First pair didn't work. They sent replacement. My only complaint now is the short battery life. They tend to die around 4 a.m. :(
I'm having the same problem as everyone else, battery lasts about 3 to 4 hours on medium volume. The volume on the highest setting is still too quiet to drown out most subtle noises like snoring. They use the term noise canceling in the product description but it's not actually functioning like real noise canceling where input noise is filtered out. It's just adding noise via the sounds you choose. I'd really hoped these would be a great sleep solution but so far they are a just very pricey earplug.
The longer I have this product the worse it gets, and the 5 business day turnaround for support certainly doesn't help.
I'm loving these so far. My only complaint is the device updates, is there a way to have the device update on the next time it is connected to the phone? When the device updates the Hush alarm does not ring. It's a good thing I have been using a second alarm to make sure I wake up.
This is one of the worst purchases I've made in a while. If you want something to replace this, get $8 disposable foam earplugs on Amazon, and a clock radio that plays white noise. Those won't leave rubber pieces stuck in your ear, get lost in your bedding, or run out of battery and ignore your set alarm.
I've compared the app on android and ios and works perfectly on ios but does not upload sounds on android and I see it's a common problem so maybe an update I don't think people's phones are to blame.
Had some initial problems, but customer service was fantastic & I'm loving not hearing my spouse snore. My husband is also ecststic that he no longer hears my 5:30am alarm. Only suggestion would be to make the earplug update a push, instead of an automatic update - sometimes it freezes things up in the night. Otherwise an amazing concept that I'm so thankful for!
I keep waking up to no sound because they die before I wake up! If there was an option to turn off while I'm sleeping, and turn back on when I really need them to work in the morning, then it'll be amazing! Right now I'm rather unsatisfied. Way to short of a battery life! With this option it'll fix the problem! I actually never heard the built in alarm because I always wake up and they are dead...
I have a Galaxy S6 edge, and I was excited to receive the earplugs. The problem is that they keep disconnecting from the app. And when they try to reconnect, it doesn't do anything and I have to turn my phone off and back on to get them to reconnect. If they aren't going to stay connected, then they are no good to me.
Batteries barely last six hours, not through the night for me, on volume level 2(!) with various sounds. Also with every update practically it doesn't work initially and I find myself spending fifteen minutes trying to get the earplugs to work before giving up and playing white noise on my phone and using normal earplugs. Total waste of money! I only attempt to use them on short nights, and find they don't work half the time I want them to, which is maybe twice a week. Tonight it can't sync...
Able to rest and sleep
i have had no luck with the earplugs. sounds will not upload. they get to 25% and just stop. 2 emails to support and no answer. i have tried all of the suggestions that are mentioned on their website, but still doesn't work. don't waste the $150 on the earplugs.
Got as a gift (took a couple of years to actually get them). Had been sleeping with noise canceling headphones (not very comfortable) due to my SO "needing" the TV on to fall asleep and his snoring. These saved the day. Had on occasion had connection issues, though that hasn't happened recently. Occasionally fall out during the night, though that only results in my searching the bed in the morning. Worked great on a recent plane ride.
Great idea, ok execution. I emailed about not being able to get sound out of both earbuds at the same time (long story short, I get sound out of one or the other and almost never both. I know they both work, just not at the same time) and got a response back about fixing the bug where there app keeps trying to update the earplugs. Still waiting on a fix for the monoaural sound because without it the earplugs are only half effective and I might as well use the foam drugstore ones.
I've been through 3 point versions, and frustratingly, I can't use this product. The phone will connect to the earphones and perform an earpiece update, but thereafter it won't transfer any sound files (bombing out at around 33% & then the phone enters a connection freeze requiring a force quit to recover).
by V####:
Running an S5 on Android 5.0. Connects quickly and works throughout the night. Gives me the benefit of not only staying asleep, but a private alarm as well! UPDATE: Still works as advertised! If you are in an old version of Android, your Bluetooth connection might be terrible. I still love mine and they are still working great. UPDATE 2: Works great on Android 7.1.1. I'm still on my initial pair of earplugs and they still work great.