HTC Help

HTC Help Free App

Rated 4.22/5 (8,180) —  Free Android application by HTC Corporation

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About HTC Help

Learn how to use your phone and make sure it’s fully function with HTC Help’s wide range of handy tools. Explore our video tutorials, how-tos and FAQs to get information about everything your phone can do and find quick answers to common questions. Most minor issues with your phone can be fixed by the built-in troubleshooting tools.

Still need customer service? Just tap Contact Us in the drawer to chat with a representative, call for technical support or locate the nearest HTC-authorized service technician. Save time by using HTC Help’s diagnostic tools in advance to see what might be wrong.

HTC, the HTC logo and other HTC product and service names referenced in the Application are the trademarks or registered trademarks of HTC Corporation in the United States and other countries. Any other company names, product names, service names and logos referenced in connection with the Application may be the trademarks of their respective owners.

How to Download / Install

Download and install HTC Help version Varies with device on your Android device!
Downloaded 10,000,000+ times, content rating: Everyone
Android package: com.htc.guide, download HTC Help.apk

All Application Badges

Good rating
Free
downl.
For everyone
Android app

App History & Updates

What's Changed
- Now available for updates on the Play Store
Name changed  Name changed! HTC Guide now is known as HTC Help.
More downloads  HTC Help reached 10 000 000 - 50 000 000 downloads
More downloads  HTC Help reached 5 000 000 - 10 000 000 downloads
More downloads  HTC Help reached 1 000 000 - 5 000 000 downloads

What are users saying about HTC Help

Q70%
by Q####:

To many add-on pragrams downloaded and can't uninstall. Every update the phone gets less responsive. I don't think I'll be buying a new HTC mobile. This has got worse the last 3 months. Get yourself sorted if you want to retain customers!

I70%
by I####:

Dear htc please fix this problem i am facing using this new 4g relience jio connection in india. I m not able to use my htc apps for calling and text messages. I had to download all the relience jio apps in order to use there 4g network which really sucks. And i have to keep on the mobile data for making calls. Please comeup with some thing and make me use my phone as it is. I love my htc and dont wanna buy any other silly phone so please! Thank you!

Z70%
by Z####:

I do need help. 14.53gb is full out of 16gb in my internal storage, 8gb of which is system and another 6gb are crap apps from you guys that i dont even need or use that you update too damn fast and too much storage usage. Even though i have my SD Card, i can't even move ALL of this crap apps to the external storage, which won't let me install new apps! Everyday i try to delete useless data in my system but it will come back. Please stop doing this. Its very frustrating.

Q70%
by Q####:

Here's what I think; it's beyond comprehension the system files for my HTC Desire 626s use over 7 of the 8 GB on this phone. After a reset I can't even install Instagram, twitter or other apps I previously had on my phone. I have moved the two apps that I could to my SD card. How am I supposed to update my phone? I have disabled every app possible and have forced stopped others. I tried to contact via online chat, HTC customer support. They abruptly ended my session without a reply. I have left my info to be contacted and again to no avail. There needs to be a patch or something made available to completely remove the unnecessary bloatware.

Q70%
by Q####:

My htc desire eye front camera icon has disappeared. This is rubbish. Please give me my camera back now please.

T70%
by T####:

In the contacts app, my contacts are continuously disappearing, my favorite contacts aren't saved to the top of the page. I have to consistently keep adding my contacts back, when they should be saved to begin with!! So annoying!!

Q70%
by Q####:

HTC said the help does not work anymore because they put all that information on the web where you have to go digging and searching for it instead of just getting that help when you're in the application or camera or whatever. This applies to my M8. So basically the HTC help application is now useless.

Q70%
by Q####:

This update will only take up much needed internal space. If phone is acting up, restart, reset, call cust. service or web, go to your nearest store for help.

J70%
by J####:

Please possibly add "hide sensitive msgs, contents in the open notification panel" as HTC doesn't support in open screen & flashes msgs with contact name & message preview. Update this setting almost all social network apps, orelse add this setting in upcomming Nougat 7.0 update. Thank you

Q70%
by Q####:

Hii sir I am using HTC One m8 this mobile rare camera suddenly not auto focus and vibrating Pls such as fix !!!!!

Q70%
by Q####:

My phone overheats with all the apps

S70%
by S####:

Dear HTC,my sense home has stopped i couldn't longer use my HTC

Q70%
by Q####:

wish I could give zero stars

Q70%
by Q####:

My Wi-Fi is not working ,full time showing searching I need your help

L70%
by L####:

Remove this app not needed

Q70%
by Q####:

Won't update

B70%
by B####:

جالب و خوب

Q70%
by Q####:

I like

Q70%
by Q####:

Howard

F70%
by F####:

htc sucks

Q70%
by Q####:

Suparb

Q70%
by Q####:

God

Q70%
by Q####:

Useless

Q70%
by Q####:

Bloatware

N70%
by N####:

It good

Q70%
by Q####:

Some how helpful

Q70%
by Q####:

Good

Q70%
by Q####:

Here's an idea HTC... How about letting us decide whether we want to keep crap like this.

C70%
by C####:

To many add-on pragrams downloaded and can't uninstall. Every update the phone gets less responsive. I don't think I'll be buying a new HTC mobile. This has got worse the last 3 months. Get yourself sorted if you want to retain customers!

K70%
by K####:

Ok dyslexic people of the world who complain because they can't "READ".. This app does exactly what it's meant to and does it well!

Q70%
by Q####:

Worthless garbage. Htc would need to try quite hard to make their software this bad I feel. What is going on with this once great phone manufacturer...?

X70%
by X####:

In the contacts app, my contacts are continuously disappearing, my favorite contacts aren't saved to the top of the page. I have to consistently keep adding my contacts back, when they should be saved to begin with!! So annoying!!

A70%
by A####:

This basically gives you the same "fix" for everything, "Restart your phone regularly". WTF?! Why is it even called "Help"? It also needs to be updated more often.

N70%
by N####:

CRAP

C70%
by C####:

Can't be uninstalled or disabled. Worthless garbage that does nothing.

C70%
by C####:

Very good because some time it help me.

M70%
by M####:

This sucks it dont have anything that's needed to fix your phone

V70%
by V####:

HOW-tos not working!

C70%
by C####:

Hold That Crown

C70%
by C####:

Can't be uninstalled


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Rating Distribution

RATING
4.25
8,180 users

5

4

3

2

1